Sunrise at Ivey Ridge

Our experience with Sunrise at Ivey Ridge has not been a good one. The care my loved one has received in their memory care wing has just been a huge disappointment. There have been problems with the medication service as well as just the general care. I hardly ever see any activities going on, most of the time the memory care residents are just parked in front of the TV all day. I would also really like to see them increase the portion sizes for the meals, as the residents with normal appetites end up still being hungry. I would not recommend this place to anyone looking for memory care for a loved one.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. They also seemed to have a very good variety of activities! We ended up not being able to place our loved one in this community, but this is definitely would have been our top pick!

The food they have is very good. Mom has said it has all been excellent. They could improve regarding the frequency of the assistance that she gets. They are supposed to stop in to check on her once every couple hours and that does not always happen. Other than that everything with Sunrise At Ivey Ridge has been ver good. It has been a very positive overall experience.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

Their response time when a patient pushes the button needs to be improved. Sometimes my mother can be waiting a half hour or so for someone to come and check on her. They say that they encourage her to get involved in activities, but I do not see it. There is definitely some room for improvement.

Our family was more than disappointed in the service this community provided. I can honestly say our loved one suffered while under the care and supervision of the staff and Executive Director. After soo many meetings and a lot of pain and suffering we decided to move our loved one. Keep looking!!!!

My mom's first week at Ivey Ridge went unbelievably well. She had been at another facility for 9 years so we anticipated a difficult transition. The staff has been super and very flexible so that mom gets off to a good start to her day. If she sleeps late, they still make sure she gets breakfast and will change her to the second seating lunch. The healthcare staff has been very accessible which makes it so much easier for me.

I really like this facility. The common areas were nicely decorated. There were skylights on the second floor. It really made a difference. The rooms were bright and sunny. Wish the rooms were a little more spacious. Dining room looked like a nice restaurant. It is close to my house. Staff was very friendly. It was easy to park.

This is a lovely facility with great staff members and management team. After touring 20+ Assisted Living facilities, this was my favorite; and my parents independently picked it as their new home out of 3 finalists in the area. The multiple levels of care that are available were perfect for our parents' situation where 1 is more independent than the other. PT and OT come to their apartment weekly, and we have seen a fantastic improvement in both parent's physical health and mobility. The staff there provides scheduled transportation for Dr's appointments, and 'field trips' to the grocery, restaurant outings, the bank, etc. are now part of my parent's weekly routine- and they love it. The activities they have weekly are excellent, and my parents are very happy now at Ivey Ridge.

They have two caregivers who speak spanish. It's my favorite so far.

Really liked the facility. Great staff, very clean, willing to work with VA and not afraid to coordinate with them. Very positive, budget seems to work, but will be tight. Had a 2nd meeting with The Director and the family for looking at an available suite. Seriously considering locating Dad here.

This would be a good place for just my Dad. I think Mom is too independent to enjoy this type of atmosphere. It was lovely and a very nice atmosphere, but the level of care far exceeded what my mother needs. The accomodations were small for her.