StoryPoint Wyoming

Staff was wonderful, but this is more experience than what we are already are spending.

This is a nice community for my mom. She likes the community. The menu needs some improvements. We like knowing that the community and she like being able to participate in some of the activities. We hope that they will make improvements on the meals.Some of the services could be improved. We think that families might take a tour to see what is available there. They need to make improvements in the variety and more healthy choice for the residents. The residents seem friendly with each other.

I have only been here for two weeks. My ratings may change with a longer stay. What I really like about Aurora Pond is the condo like cottage. Over 1200 square foot of space, 2 BR/2 BA, and a full kitchen. Also comes with a washer and dryer but the small apartment stack-able type. The food so far is sub-par. Residents that have been for over 5 years said the food was much better when they moved in but has declined quite a bit in the past year. Services have been inconsistent and not timely. I order tray service as my wife does not want to eat in the dinning area. They missed filling our order three times in our first two weeks. Lately is has been better. Overall it meet our needs.

My loved one is doing very well with her move to this community. She is pleased with all they have done for her. She has been taking care of her husband for so many years, and I'am happy she now has great people to take care of her. This is a good, safe community, and I would recommend it.

I toured this community for my mother, and her needs. It was a good experience, everything went well. The community was nice, and clean from what I saw. The staff was kind, and helpful. This is a nice community, everyone was very kind to my family and myself.

The move for my sister in law has been going great! She has been doing very well at Aurora Pond. We are extremely satisfied with the care that the staff have provided. She absolutely loves the variety of food and she is a picky eater.

My pop is having a hard time. No one has been friendly at meals. He stopped going after two weeks of being there. He's a people person, big time. No is talking to him. He never had info given to him. Where's this, what's that, etc. We asked for a outside trash can, the person in the office said, she knew nothing about that. There's no incentive for him. He's paid alot of money, he's regretting this move. We might look else where. Thank You.

My mom's Alzheimer's progressed to the point that my dad was shouldering too much in the way of household chores, meals, and caring for my mom. As I began to search, I feared the only option would be a semi-private room in a nursing home. I was delighted to find Aurora Pond! My parents have a 2 bedroom, 2 bath "cottage" with a washer and dryer and attached 1 stall garage. They walk across the drive to the main dining room for meals. They could have requested a unit in the main building, but my parents enjoy getting outside and taking a brief walk. It gets them out of their chairs and into the fresh air. Maybe down the road they'll prefer to move to the main building if this short walk becomes difficult for them. Housekeeping comes every Friday. They enjoy conversing with the friendly, caring housekeeper Angela. They've met both pairs of managers, who are on site 24 hours a day and already know them well. Their help is just a phone call away. The food is excellent - healthy, portions perfect for seniors, and always a number of alternatives to choose if they don't care for the main option. Daily travel is included M-F. There are shopping days, banking days, days to schedule residents' appointments, and then on Sundays they do a church route. The driver, Carl, is cheerful and humorous! Many activities are provided throughout the day. They can take part in exercises, card games, board games, puzzles, travelogues, story-telling/reminiscing, pedicures and manicures, etc. There's even a BYOB happy hour. Coffee, cookies, and fruit are available 24 hours a day. My mom is thriving with the new opportunities to socialize and participate in light-hearted activities! My dad is relieved of most of his workload - he still does their personal laundry, but appreciates the main floor w/d. Sheets and towels are changed weekly for them by Angela. I'm so glad we found Aurora Pond!

Staff is very helpful and understanding to the needs of the seniors that live there, but on the other hand there is only one staff member who should not work with the elderly because she has no patience or kindness in dealing with a large environment of that kind. Everyone else is such a blessing and a joy to be around its hard not to like this place. It has every opportunity to continue life as before you move there. Many things to do and many interesting conversations to have. Love the staff except for one but you will always run into someone that seems to have a bad day all the time...over all a great place.

My sister not happy with the food at Aurora Pond . If you get there late they don't have the main selection available. If you get there even later they say they've thrown away the food. They should at least have food set aside for residents that don't make it on time. This has happened several times and that is why I am mentioning it. I have heard that kitchen staff aren't that nice either. For the price we pay this should not be the case. It is a nice facility but she cant wait to go home. The residents themselves are not very nice to new residents. I am not very happy with the decision that I made to have her here really.

We're very pleased with how things have gone at Aurora Pond so far! It's an absolutely beautiful facility, and they have a lot to provide the people who live here. The meal service is very good, the food they serve is high quality, and they serve 3 meals a day, including snacks during off-times. They've also got all kinds of different activities and trips outside the facility for things like grocery shopping.

Staff was caring & considerate of my dad's needs during the 5 months he lived there. It was a safe environment. Friendly people working there as well as those living there.

This place used a bait and switch tactic. Corporate brought in new management team who immediately took away food options, snacks and church buses. Additional multiple times they attempted to intimidate the residents to get long term leases signed, even though most had contracts that had not yet expired WITHOUT offering credit for balance of contract. Brought in State and other auditors. Moved my parent out and would not recommend ANY HOLIDAY units to anyone.

This place is absolutely wonderful, we are so glad we found it! The atmosphere is great, you can tell the people that live here are happy, and the staff seem to really enjoy their jobs! The building itself is very attractive, and the common areas and hallways are brightly lit and spacious. Their dining service is also very good! The food is fabulous and served off a restaurant style menu, and the dining room looks like a nice restaurant! Just as an example of the great attitudes of the staff: here, we ran into their head maintenance man, Mark, and he stopped us and asked how our loved one was doing by name. He said he likes to keep an eye on the "newbies"! I'd really recommend them to anyone, it's a wonderful place!

What a warm and welcoming home! After looking at six other places, we knew this was the one for Dad on our first visit. The staff members are professional yet fun. The interactions between the staff and the residents are warm and authentic. The entire place is clean and they don't skimp on the details. My sisters and I are thrilled to have found this lovely new home for Dad.

Very friendly and helpful staff. Aurora Pond is very well maintained! I'm glad we selected Aurora Pond!

So far my mother has been very happy at Aurora pond. Don was extremely warm and welcoming and made me as well as my mom feel comfortable. All in all a great experience and fit for my mom as well as my father who will be joining her in a couple months as he is recouping from a fracture. I would like to advise that anyone coming to this community and inquiring about pricing to please see the correct person who knows the pricing. I was quoted a cheaper price for a room and agreed to it as my mom really thought dad would like it better. 3 hours after agreeing to this room and mom being thrilled I was told the cost was $125 more than I was told per month. My folks are on a extremely tight budget as most seniors are and this was not doable for them. My moms been thru a great deal with this move and has had to give up so much I couldnt break her heart by saying she couldn't afford it so I said we'd take the room. The lack of this individual knowing the rates is now costing my family an additional bill per month that we did not need. I explained this situation and although they felt bad they stated that this person should not have been giving out prices......wish I would have known that! :(

I am 72 and I was there at the wrong time in my life. I was hoping to have my ill husband join me after his physical therapy was done at a nursing home, however, 40 days after I moved into Aurora Ponds my husband was put under Hospice care for kidney failure and died a month later. I had to move out after one month because I wanted to be near my husband and he required skilled nursing care, which is not available at Aurora Ponds. This is a lovely place, near everything but still a very beautiful quiet setting. People are very friendly and you can have a small pet. Laundry facility is so convenient. Everything is so clean. Fresh fruit flavored iced water available all day. Oh how I wish I could afford to go back now that I am alone. I know they will let me come back just to play the piano - my joy is to play for others. They called me the piano lady. There are so many things to do - I was too busy to enjoy them because of visiting the nursing home but I saw the monthly events calendar and it was exciting. It is also a very safe place to walk or ride your bike. Remember, a car ride to Lake Michigan would only be about 45-55 minutes away and lunch at Ottawa Beach Inn would never be forgotten. I speak with authority. Oh and for dessert there is Captain Sunday or Russ's delicious pies or cream puffs. Maybe they will let me drive bus to show you these great opportunities. I could go on and on about Aurora Ponds but see for yourself - it is beautiful.

It's a very nice place over all. It is best suited for the elderly that can still do things for themselves. The staff really cares about you when you are looking to move in. Once you are there, your just another resident to ignore. The price keeps going up. The home helper pricing is outrageous for the quality of the service. Not worth it. Most seniors there should be in another type of facility. Don't move into an apartment larger than what you can afford, because they won't let you transfer quickly once they got you paying the higher price. The staff doesn't seem to communicate about the important things. Yet, they obviously can communicate amongst each other to promote gossip! The housekeeping staff skips cleaning apartments. I generally have to empty the wastebaskets for my parent myself because they haven't been coming to clean. A place like this is supposed to be less stress for the parent. It has not been for my parent or myself.

So far I'm very happy here! I'm really enjoying the atmosphere here, I've met a lot of new people and made new friends. I've also been enjoying all the activities they provide here, I get breakfast and go to the exercise program every morning. It's a very nice looking place, and both the staff and the residents are very friendly, and it feels like one big family here!