Rivertown Ridge

Beautiful place. Nice size rooms. Like the floor plan. Friendly residents. Good food. He loves the place. Little pricy. Sometimes not enough staff so the care is lacking.

5 for all of these categories. We had a great experience at Rivertown Ridge and it is a great community for my aunt and was for my uncle as well. Highly recommend.

Rivertown Ridge has great potential, it was just not the place for me. I was previously a resident there for about six months. I would have left sooner, but my condo would not have been available until the end of the year.

They have frequent staff turnover. They had trouble following protocols that were in place for my dad's care. Management was not easily accessible. Based off of our experience, I would not recommend Rivertown Ridge to others.

The staff in Assisted Living are caring and competent. The food is quite good. My folks are quite picky though. They always have alternatives if nothing sounds good.

They do a great job with housekeeping. Friendliness is Outstanding! Everyone always smiles and say hello every time I visit. I would have rated quality of care one a 3 but once we got our own offsite doctors and pharmacy (which was horrible and frustrating), they are doing well with the remainder. According to my sister most of the food is bland and hardly ever served hot enough. My sister tried bingo until she realized a number of residents cheat at it. She doesn't do arts &crafts and was doing the exercise class 2x weekly until she fell and cracked two ribs earlier this month. My sister has lived there for [time frame removed] and her rent is going up 5.5%! Her last facility had a cap at 4% so this surprised her. She is irritated that they have satellite TV instead of cable; currently can't watch anything on ABC as they are in dispute with each other. Earlier this year it was the same thing with NBC. She complained to the director but he said he can't do anything about it. She much prefers cable.

Every time I enter Rivertown Ridge, I am always welcomed with a smile and kind greeting! The interior is so gorgeous! The style feels like a luxury resort. When I compared their independent living models units with another senior living community in Holland, MI I was impressed with Rivertown's space and layout! The kitchen was twice the size. The large windows letting in all the beautiful natural light was another win in my books! The food was delicious and I really enjoyed the dessert.

I had an enjoyable experience touring this beautiful senior living community. The staff were exceptionally friendly, creating a welcoming atmosphere that would undoubtedly contribute to a comfortable living experience.

I had a family friend move into this community a few years ago; every time I visited, the staff was always friendly, and the community was always clean. They have unique events pretty much every day, and the residents seem to love it.

I spent part of a day in meeting and reviewing the facilities and it was such a pleasant visit. The staff was very engaging with all of the residences, and each staff member knew each residence by name and had something personal to say to each one of them. The facility was spotless and bright. This is certainly a home that I could live in.

When visiting Rivertown Ridge for a family member, the team at the property was very warm and professional. They made me feel at ease and took the time to show me around the beautiful community as they answered all of my questions. I would highly recommend Rivertown Ridge for your loved one.

The staff and occupants are always so nice when I visit. They keep it very clean and well organized. The onsite restaurant is a great addition as well as experience. I look forward to my next visit every time.

Reply to food service comment. Everyone there is dissatisfied with the menu. No gluten free. Not heart healthy. Being forced to sit where they seat you and not your choice of who you can since with. People are afraid to speak up because of the way the chef has treated them if they do. Food was heart healthy better choices before the chef came. He don't like liver and onions so he won't serve it. Everything is from Gordon foods. Not buying farm to table or supporting local. Veggies are a rare treat at meals. When asked where the vegetablea were was told it's in a sauce your eating. Poor

Hire a new chef? And the food is awful. Either over done or raw. Everything is high starch fried or a casserole. Chicken/ pork four times a week. The only good meal.is breakfast. Special events price goes up and food bad. Undercooked potatoes and asparagus at mother's day. Why can't they swap rice for baked potatoes?only a half potatoe ? No gluten free, heart healthy, diabetic menus! This is not a healthy senior diet. Think twice before moving here. Dinner is suppose be a social enjoyable relaxing experience. Right now it is top concern for all residents and many thinkingoving due to the awful food Reservations are required and you have sit where they put you. You can't choose who you eat with. It's not a good experience. Example Lasagna with macaroni salad yuk! Not on any diet plan we know of Special events and rooms are great. Too bad can't eat

We picked this community over other places, because it was newer and not dated, didn't have a wait list. Others had a year wait. It has been great. Lots of activities, very well organized

We picked this community because, the apartment had a full kitchen and high ceilings. My loved one was reluctant to move anywhere despite knowing that they needed to move out of their house. They liked the two bedroom apartment on the first floor that had access to the outside parking lot.

I really think this community is really nice, its only a couple of years old. Recently changed food staff and the food is awesome. They have a wide variety of activities for residents to do. The only negative I would have is trying to coordinate their medication, if they don't have the right staff then it is hard for the staff to give my loved one the required medication needed. My loved one is very happy here.

This is a good value for your money. It is a newer community that is well kept. I really don't have complaints about the community or staff. Sometimes it is hard to get a consistent person to check on my loved one and share this with family. The requests we had with my loved one hasn't been shared with all of the staff as I would have liked. The food is really good and my loved one seems to enjoy it.