Spring Park Assisted Living and Memory Care

The people are kind and caring, the place is clean, the food looks very good. We're very happy with Spring Park. They listen and they care about the residents. That is not always the case! Also, people have worked there for a long time (in many cases) - that tells you they feel appreciated by the management and the families.

I liked Spring Park Assisted Living and Memory Care because it was a small facility. Everyone there was friendly, supportive and professional. The residents were like a big family and checked on each other daily. I would recommend Spring Park Assisted Living and Memory Care to other families.

The staff is friendly. The housekeeping is okay. The move in process went smoothly. The meals are good quality. I would recommend this facility to others.

My loved one is currently a resident at Spring Park Assisted Living and Memory Care. Overall, her experience at this facility has been good. I like Spring Park. All of the staff are friendly and accommodating. They know the residents by name. I haven't had any issues with poor communication. The cleanliness and quality of care are good. The value for cost is good. I would recommend this facility to family and friends.

Paid 2 weeks prior to moving my mom to SC to hold room, paid $ [removed] community fee, mom passed away 3 weeks after move in ( one week into first full month) so paid for remainder of month’s 3 weeks Wanted to ensure payment on time for first full month as automatic payment didn’t seem to be active so first full month payment was made twice Have been asking for refund for 7 weeks now and still no reimbursement In reality paid over $[removed]for three weeks of in-house care assisted by hospice but can’t be refunded the $[removed] double payment although have met with administrators three times over the past 7 weeks Clinical care- had to tell each aid care instructions as it appeared no one shared my concern or requests Found mom on her next to last day laying in her bed with diarrhea on sheets and when I asked for help to clean her found the sheet had been placed over another sheet that was dirty with diarrhea Thank god hospice came in and cleaned my mom so she could pass with dignity

Get to know the staff and discussing your family member's needs is important. Don't expect them to automatically know.

I had nothing but a good experience with Spring Park - I liked everything there. They took excellent care of my MIL for about a year. She declined too much to stay in assisted living, and we had to move her to a nursing home. It doesn't compare to Spring Park. I wish I could put her back there. The staff is wonderful and caring. The nursing home is not as nice, but they take good care of her. Good communication with everyone at Spring Park. They do care.

I loved Spring Park, for the time that my dad was here. The staff was wonderful, from the beginning and made us feel welcomed and at home. Unfortunately, my dad was too sick to enjoy the activities offered. I do know that all of the residents seemed to enjoy their time there. The facility was clean and I would definitely recommend Spring Park to to others. They were able to get us the help we needed for my dad and helped my dad be as comfortable as possible, his last few days. They were also very helpful and caring to me.

They are great. The floor needs sweeping sometimes. They are all friendly. They have watched her insulin levels very well. I had to tell them to stop giving her juice. Staff is very nice. She eats the food but would rather have a hamburger, although she can't eat that. The food is fine. People sing once per week. They could do more with the residents, as far as activities. Expecatations was that is was FT nurses or doctors once per week. A regular doctor is not available. Overall, they could use more medical staff.

The community is above average. I would recommend the community about as much as any, communication between the staff could be better. The community is expensive but so are all of them. The community is clean

Overall my mom's care was very good, but there was an incident with another resident that bothered me. Due to this incident it made me decide to pull my mother out of this community. I believe they interacted with my mom very well. Overall there was very nice people. My mother has dementia and it is hard to get her involved and participate in activities.

They have three activities a day, a lot of music, and a buzz around the activities. The activities bring the residents out on their rooms. For a senior living community , there is a lot of joy. There are puzzles, games, fresh flowers, and Christmas trees around for the residents to enjoy. They seem to understand the importance of food as one of the resident's comforts and they honor that. The food is excellent, like a restaurant. The nurses and caregivers call me and check in on my mom since she had to move from there. Overall, I was always happy to visit. Both my mom and I made great friends in the community. It is what you hoe for in a community for your loved one.

Loved the facility. The coordinator there gave us a wealth of information. We learned quite a bit from her.

I toured this community for the care that my husband needed. We liked the staff and the cleanliness of the community. Thet menu had healthy choices and the action would have been helpful. This community was more than what we could do at this time. We would suggest that another tour this community for the care of a loved one

This was a nice community the staff were helpful.The community is clean and the menu is very appealing. They offer activities for the residents We wanted a smaller community for my husband to be able to get around easier. We would suggest that families tour this community for good care for a loved one