Spring Hills Singing Woods

Mom passed away on 1/5 and the staff was very supportive. I am glad I had her there the staff was very engaged and friendly and they truly were an exceptional crew. The staff was very engaging and very supportive and extremely friendly.

What our family likes the most about the Spring Hills Singing Woods community is it seems that everyone is well cared for. The staff members are all responsive to the families needs.

It is not a good memory care place. Rooms were not cleaned on a regular schedule. Very little help was given to assist patients with showering or help in the dining room. I think probably patients were doped up so much that they became very frustrated and angry. And caused them to sleep a lot. The help there is pathetic. The help is not trained to deal with dementia or Alzheimer's.

They have a high turn over at this community and it can be hard to get a hold of someone at this community. They lost the activities director for a while and now things are starting to pick up. I would be aware because of staffing that you may not get all of the care that you need. You do have to make sure that you are involved and making sure that your loved one is well taken care of. Sometimes they have agency staff come in and they are not there full time so things tend to get overlooked. I would just make sure that you are actively involved.

We're not feeling very good about Spring Hills Singing Woods right now. They just had a Covid lockdown, so all the residents were confined to their rooms basically, and nobody really came into my loved one's room to keep her moving or exercising or anything. And in general, aside from Covid lockdowns, I think they could have been more aware of how she's doing as well. But the staff I've met I think I are great.

Our first impression right away was just how friendly the staff members where. They brought so many different ideas to the table, they were always available and always were willing to help out. During the first week of her adjusting they called us everyday to keep us updated and that was something we really appreciated.

I would tell others that the major problem that we had was that when my mother fell, she was to go here for physical therapy and needed some serious help with that. I was informed that she would get that and I found out that she did not get one day of therapy while she was here. I called to get the schedule and that is how I found out, they never bothered to tell me. At first they were great with communication and then it was very hard to get a call back and there was no follow up with care. We would call them while on the phone with my mom and no one would answer. I even called the director and she was unable to get a hold of the staff. They are short staffed, there was only 1 staff member for about 80 residents overnight. We did not have a good experience with Spring Hills Singing Woods and I would not recommend them to others.

This is a new community. They don't give families a lot of great communication. The staff will let you know that your loved one will have tests done, but no one follows up with the results. I seldom get calls from the nurses.

Wonderful staff! They took exceptional care of my mother. they treated her like family. one of the criteria I had for finding a place for my mom was would I live there -and I absolutely would!!! it was extremely clean, neat, friendly, and lots of things to do. I can’t think them enough for the wonderful care they gave my mother!!!

Spring Hills Singing Woods is one of the best facilities in Dayton, OH. Every staff member is kind and patient with our parents and look out for them constantly. Our parents love the food (my step-father is very picky so this speaks volumes). The activities are catered towards the residents interests, including Irish dancers on St. Patrick's day, llama and animal visits, music and vocal concerts and a party for every holiday. There are daily exercise programs, crafts and puzzles, religious services and a strong sense of community among residents and staff. The communication with our parents continued care and changes in their health are communicated well. The administration and liaison between staff and residence/families exceeds our expectations. This community truly puts the residence and their families first. A few members of our extended family reside in differing assisted living communities within Dayton, OH and Spring Hills Singing Woods surpasses them all! I highly recommend this community for any family member!

We really liked this community. The welcome was friendly and warm, the common areas were neat and well decorated. We saw many residents moving around and talking with each other. The folks who showed us around were greeted by residents and in turn called them by name. The layout was simple so Mom would be able to find her way around pretty quickly. The rooms, even the studios, we arranged nicely so that the 'bedroom' is separate from the sitting area. They had a nice kitchenette set up. Personal care costs were reasonable for Mom's. They do have Medicaid waiver spaces so there is a very good chance we'd never have to move Mom if her stability, mobility decline.

So glad we moved here there. Wonderful place and keep her engaged in all activities she likes. Staff and residence are very friendly.

My mother-in-law is at Singing Woods. It has a very homey feeling to it. The rooms are good size, and the cost is good as well. The staff is very good. They are very friendly and caring. The director and nursing director are both outstanding, they always make me feel better and address any concerns I have. The sales person was very helpful as well. The nurses and caregivers are attentive. The food is very good. The grounds are absolutely beautiful. The facility is easy to get around because it is all on one floor. The other thing is, they have animals there that visit. Recently had alpaca's they were adorable and the residents loved them. They have activities. They have sing alongs, entertainment, socials and daily excercise. Our loved gets great care and I would recommend them to others.

Mom has been doing okay since moving here.There have been some challenges to overcome but we are working through things. Mom will do the activities if someone comes and gets here which was one of the challenges we had in the beginning. Mom has a nice patio right off her apartment which is nice she can sit and enjoy the weather when it's nice. They have an outdoor courtyard that is secure so no worries about anyone wandering away from the property. The food is excellent. The community is well kept and maintained.