Spring Hills Hunters Creek

I can come in and leave according to my mostly afternoon/evening hours availability. My uncle who is a picky eater loves the food and input he has on the menu. Facility is always clean and the staff pleasant.

We are very happy with Spring Hills Hunters Creek. The staff is very visible. The meals are bland, but plentiful. I like the option that family can join them at a meal by paying $10 cash when they come. The activities are plentiful and we get documentation of what our loved one attended via the Loop app. The only confusion we've had is with the onsite physician company. I placed "use if I need them"- versus use them or not to use them (we still kept our primary for this year) but they switched everything over even though I didn't ask for that, even my loved one's medication which is free if we don't use their service. It was a bit of a headache switching things back. My loved one has early Alzheimer's, but always states that the staff is nice and she is well cared for. My family visits several times a week and her apartment is always spotless and entire facility smells lovely.

It had a good mix of both English and Spanish speaking residents and staff. We liked that it wasn't too large of a community. The pricing was reasonable. The staff is friendly and helpful, the food is made fresh and is very good, the residents we have met were all nice.

Due to unforseen circumstances we had to plan and move into a new facility in a very short time. A place for mom was excellent to work with and connected us with [name removed] at Springhills. Her positive energy and compassion helped us make our decision. The move couldn't have gone more smoothly. [name removed] and [name removed] were very responsive to communications, questions and requests. Since moving in it has been a great experience. The staff is awesome. Many of the staff have been there for a long time and are always willing to help, friendly and go out of their way. And the food!! I've eaten in the dining room several times and the menu is very extensive, diverse and restaurant quality. Yesterday I had salmon and asparagus!!

They are FANTASTIC. WE absolutely love Spring Hills Hunter Creek. Our whole family has been here daily or visited when they are in town and everyone could not be happier. They are taking great care of my grandmother. They take their covid rules very seriously which I really appreciate. They are so welcoming and have been great about communication to the family. The transition into hospice care has been really fantastic, they made it so easy. I would 1000% recommend Spring Hills to others.

They have been great. The food is average. They have done well at taking care of my loved one and communicating with the family. I would prefer better communication with the doctor that visits the community monthly. We picked this community because of the location. I would recommend to other families.

Overall, we are happy with this place now that mom is settled in. Initially, mom was afraid of the single bed in her room. It's a raised bed and she was afraid of falling off of it, so she slept in the chair in her room for the first couple of weeks. I do wish they had taken more time to help her adjust and get comfortable and used to it. Thankfully, she's doing much better with it now. I just wish there would have been more follow up there. The billing is a bit confusing and unorganized. I was able to talk to someone and work through it, but still caused some confusion in the beginning. They have a very nice laundry room. Mom isn't great about using her call button to ask for help with getting to the restroom, etc. It took some time, but they are more aware of that now and are better about being proactive and checking on her more often, knowing that she won't ask for the help. They got her therapy set up and that's going well. I have to call and ask for updates, they don't usually call me. Responses aren't always timely, but I do get the answers and information that I need. The facility is a nice place and clean. Mom seems to like it overall. I would recommend them to family and friends. Just be sure to be proactive and involved in the care of your loved one as you would with any facility.

It was THE hardest decision I ever made to find an AL facility for my husband. Every day it was more evident that we were headed for a life altering catastrophe. He was a runner and on several occasions we had to have police interventions to find him. Once the decision was made, then finding a facility seemed daunting. A Place For Mom was a fabulous resource of information. Not only with facility information but what we should look for, types of questions to ask, and what we should look for to assist our unique needs. The move in went smoothly but the first week was rough for all of us. He was constantly exit seeking because I was advised not to visit the first week. He settled in and has become a member of the Spring Hills community. I too have settled into a pattern once it became obvious that his needs and care are thoroughly met. It has had a positive impact on our relationship. I am no longer playing the role of caregiver. I'm his wife and partner again. I've had some issues with getting him showered often enough. But the staff know him and make sure he's involved and included. There is a large dining room with plenty of food choices at each meal. They offer a full daily calendar of activities with good variety. And they also offer outside trips. Compared to other facilities we looked at, they are family friendly and treat the residents as family.

Spring Hills Hunters Creek is a nice facility with friendly staff. they don't do the greatest job at catering to the dietary needs of their diabetic residents. other than that, my loved one is happy here.

We are lucky to have found Spring Hills. My loved one is eating and participating in the activities offered. The staff seem to really care about the residents. Overall we are pleased with our experience here. We would recommend the community to others.

We really like it. They made it very easy to enroll and get Dad set up there. They've been very welcoming. All the staff are very kind, and they treat the residents as though it's their home. I have minor complaints but nothing serious - like sometimes the room isn't as clean as I want it to be. But my dad is very happy there. I thought it would be really hard for him to adjust, and it wasn't. He just loves it there.

We chose Spring Hills Hunters Creek because it was the closest one to my home for the money and the director that I went through to get my mom moved in was excellent. They took care of everything and made the transition much easier. The room sizes here are very nice, they do also have options to choose from as well. Overall, they really care about each and every resident individually and they always call when there is a problem. I would highly recommend.

My parents seem to be very happy and feel at home at Spring Hills Hunters Creek. I have always enjoyed the daily activities and entertainment pre-covid. Now they are starting up some activities and doing the morning exercise this week! I have a open communication with executive director, the resident concierge, nurses, doctors, even housekeeping! I can call any time of day or night to speak to someone I need to. That is real important to me as my mom calls me, then I call them and ask to my parents aid. [Name removed] the concierge is always willing to help anyone possible even if it's to turn up the volume on her phone so that she can hear Thank you all team at Spring Hills Hunters Creek.

I give six stars out of five to Spring Hills Hunters Creek! The expert attention to his medical needs and personal care along with creative activities provided have greatly enhanced my father's quality of life. Genuinely care and staff at Spring Hills Hunters Creek have exceeded my expectation in every way possible. It is truly a blessing my father is cared for by these amazing people.