Merrill Gardens at Solivita Marketplace

Can't give the food a high rating. Dining is a hard category...my mom doesn't have a strong sense of taste anymore, so she complains about the food a lot. She says it's also not hot enough. I ate there once and it was ok. Not great but edible. But what they lack in tasty food they more than make up in friendly staff.

Do not expect concrete answers, Callbacks, or assistance if the resident is truly in need of any emergency type services due to unforeseen circumstances. The sales staff and the administration make promises of being there for residence, regardless of their status. However, if something happens to set resident who may otherwise be able to live independently, they will lie to you and ignore your calls and otherwise just seem to care about one thing: MONEY!

The reason we gave the value for cost a 3 is because my aunts monthly fee went up [fee removed] in the year anniversary which is in July. However, based on the experience we have had so far, we would absolutely recommend Merrill Gardens to other families. I understand cost have gone up for everything, food, employee salary, maintenance and that's why the monthly fee went up. But I am ok with it. My aunt is in memory care and they are really great . They don't change employees in that area, I assume they are doing well. Plus that helps cause they get used to them and know them

When I visited my brother, I had to sign in every time even though they recognized me. I felt security was good and my brother was safe. The staff and even some of the residents were helpful and friendly. The environment did not feel as a "nursing" home but more like a "home" environment which was an important part of why I chose Merrill Gardens. A Place for Mom was very helpful in locating Merrill Gardens for my brother and I applaud you and thank you for that!

My husband and I had a tour and an informational meeting before we brought mom in. The Admission Director was professional and knew what we were feeling because we hadn’t made a decision yet. We were uncertain about how to approach the subject with my mom. Mom has been a resident for over a few months now. She is thriving and has so many new friends. Loves the food and all the choices. Has joined so many activities, including the Chorus. Last week we went to their show. So much fun! Mom is managing her own schedule and her life. At 87 she has a new chapter and is so happy.

WE chose Merrill Gardens because it was close to our new home and they had vacancies. My loved ones are safe at Merrill Gardens. The staff are friendly and genuinely care about the residents.

My dad was living in another community and I moved him to be closer to my home. The salesperson (Martha) was terrific and assured me that if he fell they would help him up. They didn't, and just called an ambulance every time. He ended up in rehab and when it was time to come back to his apartment they said he had to have a round-the-clock sitter because they couldn't care for him in assisted living. Food was horrible. One night all my dad had available was yogurt cups or jello and I raised hell about that. They "ran out of food" and Monday was the cook's night off.

I feel like the staff I have personally interacted with are very nice and seem to honestly enjoy their jobs. I feel like they are very personable with the tenants. We chose this location for my father for two reasons. One it is very close to our home. The other reason was the monthly cost.

I am very pleased with Merrill Gardens. Very clean, nice environment, the food is very good. My aunt has maintained her weight and tasks about the food always in positive way. The supervisor contacts me in case of anything. I have easy access to text them too. The staff is very nice. They notify me when I go every week is my aunt is not following orders or she gets upset. But I remind her they are there to help her. I do know that it's a bit pricey, but what can I do. I like the diversity that they have person wise.

My mother in law really enjoyed living at Merrill Gardens at Solivita Marketplace. The food was good, and she was well taken care of. She enjoyed the activities as well.

Everything started off great but as my loved one's health declined I had the impression they didn't want him any more and actively took steps to have him placed somewhere else. I did a phone interview with six different communities but we were in a rush and ultimately chose Merrill Gardens due to the proximity to my home. The majority of the staff are wonderful and want the best for the community members.

All the areas below 4 stars could use improvements. The activities and staff are absolutely fantastic. The food is awful, however based on the experience we have had so far with Merrill Gardens at Solivita Marketplace we would recommend them to other families.

My mom is a current resident in assisted living at Merrill Gardens. She went through covid and they left her in her room and the nurse barely helped her with anything. Now she is suffering from the stomach flu or possibly food poisoning. No one will help her. The front desk won't answer. We had to call the ambulance ourselves. This is not a good place for my mom. They can not be trusted to take care of when needed. Isn't that the point of assisted living?

I was very pleased with Solivita Marketplace. Their communication was good, and the staff was personable. The staff and even some of the residents were friendly and helpful. The environment had a "homey" feeling. As soon as I walked in, I felt comfortable there. The place was kept clean, and the apartment was comfortable.

Merrill Hardens at Solivita Marketplace has been great, I was impressed with them from the start and di not even look at any other facility. The staff is very friendly and they are willing to help you if you need help behind their services provided. I know that my brother-in-law can be very difficult at times and they have been so patient with him and work very well with him and his needs. I would recommend this facility to others.

It is a lovely community and they work to make a person feel welcome and involved if they want to be. They have worked with me when issues came up with my loved one that needed attention. I would like a bit more assistance offered for family who is out of state. Like I need my my loved one's mail sent to me as I am POA and need mail that goes directly to them sent to me but there is not that kind of help. My loved one can't manage it as they have the beginning signs of dementia. There is no one to go to Doctor appts and such (even to pay extra for) so that makes it a bit difficult for out of state family. But we are working around it by visiting as often as we can.

The staff are great. The facility is clean. I would recommend them to others.

I did all of the looking and to me the staff here were the most friendly, the facility was very clean, I saw the food and it looked good. The location is very convenient as well for visitors. It would be helpful if they offered a service to help new residents unpack their things. I would definitely recommend Merrill Gardens at Solivita Marketplace to others.

We enjoy the company the friendships we have made and just overall the community itself. This community is for moms, paps, and everybody.