Sonata Boca Raton

Exec Directors came and went quickly.

Communications of changes from management such as change in pharmacy providers or of management team to families is not timely or consistent. They do try to follow up on care requests or dining issues. Staff is very familiar with residents and their needs.

A rare review from me - I am very proud to know and be a resource for the people at Sonata in Boca Raton. From their Director on down, Sonata's focus has always been about providing the best care for their residents. I appreciate the great people who work hard to provide such a positive experience. Their dedication shows. Thank you!

As you can see, we are not pleased with most of these categories at Somata. We've had experience with other places and other family members that were much better.

Sonata Boca Raton could offer more outdoor time for the residents. We would probably recommend this community to other families, we don't know many other places we would recommend.

The staff members who work there along with the residents living there have made this such a great experience for our family and based on that experience we would absolutely recommend Sonata Boca Raton to other families.

The staff are knowledgeable, kind, and helpful. Everyone seems friendly. The only concern or negative we experienced was that my loved one would tell me some of the aides don't come always when my loved one pushes the button on the call button they have around their neck to call. Overall, it is a good community. We would recommend the community to others for their loved ones.

My mom loves Sonata Boca Rotan and she would give these all 5 stars as well. I would give Sonata a 10 on activities. It has drastically changed my mom's life having so much interaction with others. I would highly recommend Sonata Boca Raton to others.

We've had a great experience at Sonata Boca Raton. A very clean facility, the staff are very friendly, and the food is great! An all-around great place.

Coordination of nursing with doctors and outside providers is very good. Everyone is friendly and knows the residents. Could be more general communication with families on activities and general things going on.

My husband has been at Sonata for about 6 months. He has been well taken care of by a very caring staff. Unfortunately, he has been placed under hospice care and also has been transferred to the memory care area. The staff handled the transition beautifully and made me feel they really cared about what was best for him. I would certainly recommend Sonata to anyone who has a loved one who needs this type of care.

The staff at Sonata Boca Raton are extremely friendly and caring. The main reason that we chose Sonata Boca Raton was because of the pleasant and caring staff... the clean and maintained facility... availability of apartment, and location of facility

They get 5s all the way around - they were just excellent. My loved one passed away shortly after getting here but they were very attentive and I never expected to have such a good experience with an assisted living facility. I wish I would have moved her here sooner - they were awesome. Especially [name removed] the welcoming person who showed us around and [name removed] the nursing leader - really just everyone was so sweet and kind. The day she passed I was out of town and when I got there all of the staff came up to me and gave me a big hug and very empathetic. They made a horrible experience great.

The staff were very helpful and we had a good experience with Sonota Boca Raton. We did not have to look at any other facilities because we liked this one right away.

Sonata is a nice community both inside and outside. Our loved one's stay was at the beginning of the pandemic. The room wasn't cleaned to our satisfaction such as dirt under the sink, marks on the light switch plate, and more. They had a housekeeper and the housekeeper didn't clean the room. The concierge was great and knew everything. [name removed] was good. [name removed] was not good and lied. The staff wouldn't treat the resident the same if the resident would complain about the staff. We had to hire private care due to my loved one being a fall risk, and Sonata wouldn't help with our loved one since they were a fall risk. The private aide was caught sleeping in my loved one's bed or chair and the community caught this aide. The community didn't report any of the issues that they had with the private aide. The aide allowed my loved one to fall, didn't make the bed, or clean. The private aide had COVID, never had temperature taken at Sonata, and then passed COVID on to others. The same company sent over a new private aide, [name removed], and she was an angel.