Silvergate Retirement Residence - Fallbrook

I recently toured this retirement community and was very surprised by the help we got when we arrived. The staff and lady that was helping us was super sweet and let us talk about our concerns when it came to care. She was extremely patient and understanding. The place as a whole was quiet and very clean. Thank you silvergate for a wonderful experience, we will be back soon.

I have been living here for over a year and it is fantastic. The staff are so warm and sweet. They always have fun lunches and events for us which I greatly appreciate. I really enjoy the exclusivity of this area and how it has a country feel away from the city.

My father received superb service while he lived here. W hen he had some health problems the staff stepped up when he needed them, but then he was able to go back to living independently in his apartment. He loved the staff, especially the Concierge [name removed]! She pampered him with help with booking airline tickets and bringing him his morning coffee and paper! He lived his last years extremely happy among other residents he could share his life stories with and talk culture and history! We're so thankful his last years were blessed at Silvergate in Fallbrook!

There is lack of professional and trained Caregivers, lack of management at the local and corporate office, food is terrible, food is cooked at independent building transported to the memory care building using microwave. Do not trust this facility,

This is a nice community for care. The community staff was friendly and able to answer the questions we had. We did like the menu that seemed appealing. We did not find this location to be close to our home. We do recommend a tour for others.

Great place! Mom is 82 and too independent for this type of living, she is still able to cook needs a full kitchen..

Nice place, super friendly. My biggest concern is hospital is 35 minutes away in Temecula. Specialist split time between Temecula and Fallbrook.

I am very happy with the care that my mother is getting at this very nice and clean community. The staff is so nice and the meals are very appealing. She is liking the activities that are offered. We would recommend the care and the value of this community for other families and their loved ones.

I loved this community and memory care program. Does have a community fee. [Removed] does an excellent job explaining the community.

Really nice and they could both be there.

This community is kept clean and they have activities available. The staff are good workers providing a full menu. My mom is still getting use to it. The staff got my mom to paint pumpkins and she enjoyed that. They are also putting pictures of veterans up this week. She is happy to have her husband;s picture up too. I like that they staff keep the residents from feeling depressed or lonely. They were also able to work with us on the finances.

I really enjoyed our visit. This place is beautiful, [Removed] is wonderful and caring, she answered all of my questions plus some. These apartments are really beautiful and fully functional with balconies. Lots of activities and a great Library.

I am very happy I moved into this community. The staff are helpful, friendly and I am amazed they all remember you by name. The food is excellent and they offer a lot of good healthy choices. The community is kept clean inside and out. This community gets my recommendation.

My father in law is still taking some time to adjust to the community, but so far everything is working out well. They have a very positive staff here, they have been great to work with. They do a very good job with keeping his room and the facility nice and clean. He is pleased with the food, they serve nice meals. There many activities offered through out the week. We know he is receiving great care. This is a community I would recommend.

Nice but a bit concerned about staffing levels and how secure the overall facility was.

I have been getting good care here. The staff are kind and helpful and they keep my room clean. I like the activities that are available here. The meals are certainly tasty and fresh. Since it has been going good for me, I would recommend this community if anyone needs assistance.

Tonight I attended the Family Appreciation dinner at The Suites, Silvergate Fallbrook with my mother who is a resident there. The room was tastefully decorated with fresh flower centerpieces on the tables. We were treated to a delightful 3-course dinner of Prime Rib and Salmon and were entertained by a live piano player. Everyone was treated with respect and genuine kindness and it felt like a real family gathering. But the best part was the way it made my mother feel. She was still smiling and recalling the evening when we said our goodbyes. I appreciate the Silvergate Fallbrook staff for their efforts and care of my mother.

They speak as if they have more training than they do. The head nurse said that my mother was fine after she had a fall, and it wasn't. She had a broken hip. Overall, I think they are very caring, I just don't think their as trained as they say.

Silvergate offered wonderful and caring services for our Uncle. The move-in was easy and the apartment well managed and clean. Nursing services were excellent. In fact, our Uncle flourished in their care to the point that he is able to return to his home in Los Angeles. As a professional case manager, I spent many days touring a variety of ALF in the San Diego County area. By far, Silvergate, Fallbrook surpassed the others by a wide margin. I was most impressed by the communication among the staff, our Uncle and ourselves. We utilized most of the Assisted Living Services in the beginning and then tapered off as our Uncle regained his health. All services met our expectations. Thank you to everyone for their kindnesses and superb service.

From the moment I walked in Brandie Lopez made me feel that my mother would feel at home here. My mother has been in Silvergate for two weeks and she could'nt be happier. Lizzette in activities keeps all the residents engaged all day. If you are looking for a top notch community Silvergate is the place!