Richland Square

The thing that really stands out to me about Richland Place is the staff and the director. They are compassionate people and convey that they truly care about the residents. They try to give them the best care possible. The facility is clean and attractive - no complaints there. But the people are just really outstanding.

Our loved one was only there for 3 weeks but our family had a wonderful experience. They treated him so kindly and treated our family so well. Our loved one was on the spectrum and also had dementia and he became very terrified of eating, which caused some more health issues. This was not the communities fault they did everything they absolutely could for him, and everything was just wonderful.

We chose Richland Place because it was more cost effective for us. The room sizes at the facility are good for what she needs. She really enjoys the meals here, they are chef prepared on site. It is a good, clean facility and I have no regrets sending my mom here. I would definitely recommend to others looking.

During the time of our loved ones stay the friendliness of the staff members were good, but the care services were just okay. The meals and dining service was acceptable, the activities were still pretty limited, but we did think the value for cost was pretty reasonable.

The staff have been phenomenal, they are always available to answer our questions and very friendly. We have not heard much feedback about regarding the meals there, but we do know our loved one is very healthy. They do have indoor activities mainly, so they are doing a good job keeping the residents engaged.

They do have plenty of activities going on on the inside of the community, but they have yet to take the residents out and about. We are very happy with the value for cost right now. What our deciding factors were the care, it seemed like a lot of other communities offered levels of care a la cart, and this community does it all together. If you need to have more care, they just bump you up to the next level. We also just really like the people there.

Due to the covid restrictions we are not bale to confirm if they are offering up any activities. They definitely need help with their billing system and operations and how to exactly process the paper work for long term care insurance. The rooms ah Richland Place are nice and adequate, but at the moment we would not recommend the community to others.

Our loved one moved in right when the virus started so we have not been able to visit in awhile. When we were able to visit the community it was very clean. They have the best activities director, even though the activities are limited. The activities director evaluates each resident and finds out what they are interested in and gets to know each and every one of them. Even with the virus they still have little parties and activities for them awhile social distancing, so they can be entertained and engaged.

This community is a good place depending on the needs of your loved ones. The rooms sizes are a nice size and have a good layout. its a clean facility and was nicer than other we looked at I would definitely recommend the community

I would explain the community concept to people. The residents can go anywhere. The residents go in to another residents, common areas, and rooms. Unless a specific resident locks the door, and the community is ok with. The community won't let anyone just lock the door, and they have a key to the resident's rooms if needed to enter. The food is good on some days, overall it is the middle of the road. The room is basic and similar to a hotel room. The community comes in and clean. They have to lock the toiletries up, since residents will go in and take theses out of other resident's room. If a resident needs items the resident must ask for the cabinet to be unlocked. The residents are mostly in the common areas, but they are allowed to roam if they want to. The community encourages residents to roam, and to get out of their room.

We chose Richland Place because of the price. The room sizes here are adequate, not too big and not too small. I would want other families to know that they have been very open to talking to us and they keep us very informed with COVID and everything going on. Especially changes and updates. I would recommend this facility.

The staff are very caring and personal with the residents. They treat everybody they are like individuals not like patients, and really get the know them. The staff know all of the residents by name, which we like. When we visit, the staff know all of our family members by name as well. This place has really been a great place for my mom.

Love this place and [name removed] was very pleasure to talk with.

This is a nice clean community. The pricing is definitely better than most and the staff seemed nice and concerned. We met the chef and he seemed nice and was preparing a wonderful meal and of course spoke highly of the staff and their concern and care for the patients. We saw various rooms and I was pleased with how they looked. I saw on the board the various activities for the day. I saw a lady painting a lady's fingernails, there is a beautician that comes to do hair and a podiatrist that comes once a month.

Both my parents are at Richland. We were able to keep them together and appropriately served despite differing diagnoses and needs. The care staff is responsive and kind. The administrative staff has turned over since we began this journey. Currently, there seems to be no activity director; the former director did a very good job of offering stimulating and interesting programs and projects. We miss her.

BrookDale at Lawndale Park exceeded our expectations. The facility was always clean, bright and cheerful. The staff—every single one— is friendly, compassionate and they really get to know the residents personally. From the administration to nursing staff to food service, they treated my mom with kindness and respect. They communicated with me promptly when needed. Very professional and no turnover of caregivers. I am truly grateful for our experience at BrookDale.