Abbotswood At Irving Park

I rate all seven categories a 5 for Abbotswood At Irving Park community. They have genuinely caring staff, quality activities. It is costly but worth it to me. Based on the experience we have had so far, we would recommend this community to other families

I feel comfortable knowing my parent is safe there. The facility is clean, well-appointed, and the other residents are very friendly. The food in the dining room is simply OK. Haven't had anything bad but it is generally unremarkable.

I have worked with several folks on staff at Abbotswood, and I have found them to be super friendly and helpful! It's a beautiful community with lovely people. I also enjoy shopping at the farmers market there in the summer. I highly recommend!

I write as a nurse who has clients who reside at Abbotswood. I have always found the facility to be clean. The staff is very friendly and always helpful. Having worked with two difficult and very ill clients, I found it necessary to work with the director to find the best possible care situation for these clients. She was very helpful and involved in this situation. My husband and I have visited Abbotswood as possible residents some day. We have enjoyed a lovely and delicious meal in the the dining room. A sales representative met us at a later date to show us a unit that was under renovation just to give us an idea of the size, etc. The sales staff answers all questions and covers all details. They are very thoughtful and caring.

I am a business person here in Greensboro and have toured Abbotswood several times as well as attended events the community has sponsored. I would highly recommend this community. The location is perfect, the amenities are outstanding, but the best part is the staff. I'm not quite ready for this type of community yet (although not far), but Abbotswood would be the first stop for me and other local seniors.

The biggest issue I have is with the food. They have no imagination when it comes to cooking. There is a lot of spicy food being served with raw vegetables, and this make it hard to eat. I feel they should be doing better with the meals that they are serving. I feel that I am paying for more, than what I am getting.

Abbotswood at Irving Park has been amazing. The location is very close to the hospitals and grocery stores and doctors offices. All of the staff have been so friendly and you get a great feeling when you walk in. I do think they could provide some more activities for the residents. The meals are amazing, they have a formal dining room and they have an extensive menu you are able to choose from and the quality of food is wonderful. They have been great to work with and we would definitely recommend the facility to others.

We are very happy it. The people seem very friendly and welcoming. The residents seem to really love it. Overall it has been a very positive experience for us.

The staff are very professional. They address you as Mr. / Mrs. The waiters serve you like it's a 5-star restaurant. But the staff have no personality. Nobody introduced themselves further or called me anything beyond Mr. [name removed]. There's no closeness, no feeling of "we love our patients." It was all professional and no personality. Any time I had a problem and went to the management team, they would quote manuals and regulations at me like I was a total stranger. My loved one came back from a rehab center with bed bugs, and apparently their policy indicated only three staff members need to be notified, yet everyone in the building knew. The front desk wouldn't even let me walk through the front lobby during the quarantine period to get the bedbugs taken care of. They made me feel very uncomfortable. The people who do the nursing however, [name removed] and [name removed] , are excellent. And the PT team are the nicest people, very educated, and truly care about what they're doing. But outside of that, it was a total nightmare. They gave me an ultimatum, told me I had 24 hours to stop staying there to care for my loved one. So I decided to give notice. And even though my loved one was only there for a very short time, they would not refund the very large facility fee.

Our visits to Abbotswood at Irving Park have always been highlighted by the exceptional staff. While the grounds are beautiful and larger than you may expect, the staff has a friendliness that implies they have the heart and desire to work with older adults. The apartments are attractive and come in many styles that would suit a range of needs. The food is excellent, prepared by a dedicated dining staff that insists on resident input for what meals are included on the calendar. Overall, anyone looking for a unique and exemplary senior living community should reach out to the incredibly helpful Marketing team to learn more about this community.

The meals are not as good as we would want them to be, however the apartments are very nicely done and the space is very clean. The community and the people we met in the beginning were all fairly welcoming.