Harmony at Greensboro

Great people that work there however the food is horrible and my folks wait an hour to get served. Always someone new serving them when I visit. My dad does not get showers as needed that they are paying for nor is their an easily accessible nurse or MD. The owners do not pay for good help that much is very very clear. The activities and cleanliness and friendliness are great. Food, and shower schedule for those needing assistance is a constant issue. They always seem short staffed. No one at front desk on assisted side ever. But nice facility and people and location.

Meals need much better variety, much better taste of food: vegetables are over cooked and never roasted, never any condiments, most food is very plain and tasteless, overall food needs less starch and salt. Soups, however, are always good. Much better food service is needed: service is exceptionally slow and spotty and they frequently run out of menu items. Maintenance to fix a very fast dripping shower was very slow, taking many follow up contacts and almost 4 weeks to get fixed. Staff and residents are exceptionally friendly. Facilities are very nice and apartments are roomy.

Hands down, best place in my area. Great experience very clean, etc....

Unfortunately, they have been short staffed which has been an issue on a few occasions. Now that my dad is walking more and doesn't need as much help, he is less impacted by the lack of staff. I will say that most of the staff has been very kind and helpful. The dining area needs help. It's too crowded with walkers and wheelchairs making it very difficult to navigate.

Great to have washers and dryers in each apartment. Don't expect anything great from the dining room. Activities that include bus outings for craft activities. Maybe an opportunity for painting a picture? My parent doesn't drink alcohol, and her impression is that a lot of events include alcohol, and she is helping to pay for that in her rent. All of the general social events are not her thing, but she enjoys substantial craft ideas . Food-a variety of fresh vegetables, less rice, potatoes and pasta. When she moved in, we were told that all vegetables are fresh, not canned. I've heard others complain about the food, and not because she/we were complaining. They just offered their opinion. Housekeeping services aren't consistently provided, even with agreed upon date/time. If they aren't going to show up for some reason, my parent is usually not notified. Even with all the negatives, it's probably as good or slightly better than other places in similar price range.

The friendliness of the staff gets a 5+ and the quality of care services get a 4+. What we like the most about Harmony at Greensboro is the friendliness of staff. They are very caring and we would absolutely recommend this community to other families.

The overall staff work well however the Director lacks communication skills, lack organizational skills, and lack follow through skills. We have been asked many times for paperwork that was provided during admissions. There should be various levels of functionality in the memory ward. My loved one is not on the level of 90 percent of the clients in this ward and this have been very disappointing to her, me, our family and friends that come see her. They should have multiple memory care levels based on the clients capabilities.

I would tell others to make sure you have your date for move in locked down so they are ready and not scrambling.

Harmony was an excellent place for my mother. They're capable of supporting independent and assisted living residents. The support staff was always friendly and were always looking for ways to assist my mother, either with getting around, physical therapy, or getting her involved with the various activities being held throughout each week. I would strongly encourage others to ask questions about support options, all costs associated with the facility, and living accommodation options.

Unfortunately my dad passed away about 3 months after he moved in. But we always felt the communicate was good! The facility was very nice and clean. Never had an odor. Top notch facility. Dining was excellent very special. You order from a menu and made your own choices. Cloth napkins and very tasty food. I would and do recommend to anyone! Right after my dad moved in they had a Thanksgiving meal for families. Very special. They do this routinely and invite families. I loved that!

My loved one was previously a resident at Harmony at Greensboro. The staff seemed to be short handed. There were only emergency pull strings in the bathroom and bedroom, none in the kitchen or den. The price seemed to increase as time went on. It was hard to reach some people at times. Other than those, we really had no issues. I would recommend Harmony at Greensboro to others if they can afford more than 7+ k a month.

Nice enough place but overpriced.

I would say that my mother is very happy and has made alot of friends. My mother is a social person and this has worked out nicely.

My mom moved in [date removed]. She was not so excited about it at first. She has come to like her new home. I haven’t seen my mom in such a good mental state in a very long time. She’s getting out and meeting her neighbors, participating in activities. I’m so thankful

Staff was very caring. They, like most places, seem to be shorthanded. Housekeeping was good. Didn't seem to always have someone on the weekend. Communication was good. Move in process was very good. Meals were also very good, better than expected. I think I expected more care. My spouse stayed in bed a lot. I'm not sure how much he was encouraged to eat. I felt that I needed to be there to be sure he took his meds and ate. Not blaming that on the staff, but the policy seemed to be not to force them to eat or take meds. There should have been a "happy medium" there. Quite frankly if I had it to do over again, we would have waited to place him even though I was having health issues. It's hard to say about recommending because we didn't have experience with another memory care.

The staff is lovely, however they are somewhat understaffed. Communication has been great. I would recommend the facility, but advise the family to be an advocate for their loved one and to expect a rough transition as they work them in to their schedule.

We have been very pleased with our experience with Harmony at Greensboro and would highly recommend it. Two things...there immediate attention to her needs. Secondly how quickly all the staff knew her name, room number and that we were her family. That continues to impress us as we meet new staff members.

From our first visit we liked the arrangement of our apartment, the public area and the patio. Now this is home, we have been able to develop a pleasant lifestyle with a multitude of friends and caring staff.

They are very in tune with how difficult it is for some people moving there from their homes they have loved in for many years and the change that comes with it. It can be a scary experience for someone. They handled it very well.

The staff is very friendly, helpful, and knowledgeable at Harmony at Greensboro. Good communication with the family. We are reached out to by text or phone calls with updates and pictures. On move in day, my loved one's room was not ready for moving in. It still need cleaning and painting.