Prestonwood Court

The facility is kept clean. The front office staff is great. The care staff are average. Moving in and getting accommodations for my dad's situation was easy. The food quality is good, but meal size is small. The menu is rotated and choice is average. I would recommend, but it is pricey compared to others.

When I first walked into the facility and felt like home, the community of residences were friendly kind. One particular person was like the tour guide, and a representative that shared how much he liked living there. The staff was nice. The room was a perfect size...it did feel like home.

The ease of access and within the building and peace of mind for the family members and guest. Taken into consideration: Prestonwood Court is well worth the cost for the quality of care and our peace of mind.

Overall, Prestonwood Court was the best of the facilities we toured from a cleanliness, diet and food as my father is a picky healthy eater, the staff retention was among the best and everyone was friendly and open. They also believe in letting your loved one be themselves and not try to change them. My father is an introvert and they don't pressure him to attend activities. The issues we have had since moving in were around getting to know my father and his routines/needs. It was not a perfect transition, but overall went ok. I do recommend Prestonwood Court to friends and family, but know it's pricier than most.

Prestonwood Court was one of the premier Assisted Living facilities in Plano. The facility was sold several years ago and the staff was replaced. During and after Covid they lost many of the staff. During Covid they had more than 20 residents die of Covid. The current director is a challenge to work with. The nursing staff has issues performing their jobs in a timely manner. The food is substandard and the chef explains that it is directed from the corporate level.

Well done all around. One of the few places to have a pool. On the expensive side, but seems to be well worth the cost. One of my top picks for dad, if he wants to spend the money.

My mother liked this place alot, but thought it was too expensive. She liked the apartments but prefers to have a tub. She liked the heated pool and therapy tub. She loved the list of activities, thought they stood apart from other places.

We loved Prestonwood Court! [Removed] was so nice and like my daughter said, it was like entering into a big hug! [Removed] also dropped off a beautiful basket with items for both of my parents and me. Just so thoughtful. They are definitely on our short list!

My loved one is adjusting quite well to living in this facility! The place is just immaculate, the staff are great and my loved one enjoys the menu! My loved one even got the chance to go with other residents on an outing to an Italian restaurant. We also liked the fact that the re are three geriatric doctors on staff, which many other facilities did not have. Overall, I am very satisfied!

Based on this communities proximity to use, we choose them for that reason. My mom has been since moving into the place and I get updates about how she is doing from the staff. They are understanding her needs for care. She says good things about the meals she eats and the activities she does.

Very unhappy with memory care wld not put my mother here

The rooms were nice and well laid out. The pool was good. People all seemed happy and friendly. The common arias felt a bit small.I would go back to look again. Jane. thank you so much for the book, Hamilton. I was so surprised that you remembered that I wanted to read that book. You are very dear. Thanks again. Linda

The rooms were nice and well laid out. The pool was good. People all seemed happy and friendly. The common arias felt a bit small.

We looked here, and it was nice. It was a little more rigid than what we were hoping for with specific mealtimes, and such. We chose something a little more laid back. Seemed to be nice though.

1. Nicest layout we've visited to date, as well as, nicely appointed. Wide hallways and tall ceilings. 2. Caring professional staff. 3. Mid-range pricing.

I really like the layout of this facility. Residents with some dementia would not have much trouble navigating the hallways. There were some nice outdoor areas, but a little less than I had hoped. Nice indoor workout facility and pool with staff to assist residents.

The staff is excellent, I have been impressed by how friendly and attentive they are. They keep it very clean, and the food seems to be good. The only thing I wish they had more of is activities in the evening. They have started working on that already. We liked the cheerful atmosphere, the wide hallways, the decor is light and airy and cheerful. We liked the level of functioning of the rest of the residents. There seemed to be a big difference between this and others, in that respect. That makes it really good for someone who may have some physical health issues, but is really sharp mentally.

Overall we have had a good experience. The monthly rent appears to be a little higher than some others, but that is out weighed by the convenience factor for the family. The staff is very friendly and generally very willing to help. It is nice to feel that Mom is in a safe environment and ever watchful eyes looking out for her when we are not around. A good experience so far.

It’s expensive, but it’s a wonderful. I’m very happy with it. The activities are wonderful. I just think its an exceptional community. It’s not too big. They get a lot of service. Like I said, I think it’s expensive, but it’s very labor intensive.

This was a GREAT facility. The memory care portion was well lit with lots of windows and a large interior courtyard. All the rooms were private rooms (23 total) and there were only two levels of care to consider when calculating the total possible price. Of the two times I visited, there were REALLY good entertainers on site and it looked as if almost all the memory care patients were participating along with the assisted living residents. The only drawback was the price (which seemed higher than others I looked at) and the fact that there was no availability.