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Prestige Way

4300 Keller Rd, Holt, MI 48842
8.9
Review Score
42 reviews

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John S - Child of resident/client
5.0
Excellent place for your loved one.

The care that Prestige Way provides for its residents is top notch. The buildings are always clean and smell good. Food is great. The staff are always friendly and attentive to the residents needs. I highly recommend Prestige Way if your looking for a assisted living or memory care community.... Read more

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About the facility Prestige Way

Prestige Way in Holt, Michigan is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

Is this your business?

Amenities at Prestige Way

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Kosher
Vegetarian
Meals Provided

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered

Facility Amenities

Transportation & parking

Property Convenient to Public Transit
Resident Parking Available

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas

Services

Beautician

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Activities On-site
Activities Off-site

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Reviews
for Prestige Way

Write a Review

8.9

Review Score

Review Score

42 reviews

8.9

Out of 10


5 star

55%

4 star

24%

3 star

17%

2 star

0%

1 star

5%

42 reviews

A Place for Mom has scored Prestige Way with 8.9 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Prestige Way has 42 reviews with an average "overall experience" of 4.2 out of 5.

How we score communities
Cleanliness

4.2

Friendliness

4.4

Meals & Dining

4.8

Care Services

4.2

Activities

4.3

Staff

4.9

Value for Cost

4.1

Overall Experience
23
10
7
0
2
Date Submitted
0
2
2
Reviewer
2
21
13
2
Care Received
12
30
21-40 of 42 reviews
Sort by

5.0
Brent Allen - Loved one of resident/client
Memory Care
June 24, 2018
Great Memory Care

This is a great place to live! They offer Assisted Living as well as GREAT Memory Care.The staff is so knowledgable and helpful! There are always so many activities for the residents to be apart of and form bonds. Everyone works so hard to make this an awesome place! My family has had two generations stay in this community , and we have been very pleased each time!

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous
Memory Care
May 25, 2018
A Great Place

This is a great place to be if you’re looking for quality care for your family member(s). The staff is very polite, well trained, and extremely helpful. The meals are wonderful and the activities are well thought out. This is a very friendly, family-like atmosphere. I would recommend it to everyone!

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Carl
Memory Care
May 24, 2018

Friendly care

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Memory Care
August 31, 2017
Verified Review
This is a great place

This community has been so helpful to us in getting things set-up for my mom. They helped us find her Hospice care and the additional care givers that are working with my mom. I bring my father to spend the day with my mom and the staff is so nice to him, they know him by his first name and they check in on the two of them during the day and then my wife picks him up on her way home from work. This community has gone above and beyond for our family.

Read More
Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Prestige Way

April 10, 2018

Thank you so much for your review of our community. We work very hard to provide compassionate, quality care and are so happy that you have had a good experience. I will be sure to share this review with our team!


4.0
Anonymous - Toured community
Memory Care
May 8, 2017
Verified Review
Good Experience, Tour Went Well

I toured this community for my mother, and her needs. It was a pleasant tour overall, everything went well. The community was nice, and clean from what I saw. The staff I met was polite, and kind. It was a good experience.

Read More
Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Prestige Way

April 10, 2018

Thank you for your review of our community. We are so glad to hear that you had a good experience when touring our community. We hope that you were able to find a community for your Mother's needs. Thank you for giving us the opportunity to work with you and your family.


4.0
Anonymous - Loved one of resident/client
Memory Care
March 15, 2017
Verified Review
Impressed With the Staff's Big Patience

My grandmother is still settling into the community atmosphere but she's doing okay. The staff do their best to make her feel comfortable. I have been pleased with the set up of the facility. I am really impressed with the amount of staff that provide care and how they have lots of patience. They have fairly good meals with decent variety to choose from.

Read More
Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Prestige Way

April 10, 2018

Thank you so much for your review of our community. I will be sure to share this review with our team. We are happy that we have been able to make her comfortable. We have also made some changes to our dietary department and are proud to offer more options and alternatives for our community members.


3.0
Anonymous - Toured community
Memory Care
February 8, 2017

This place was very clean. The area where my mom would be looked good. I know someone who used to work there. They did not give me good feedback on the staff. It is important that the staff are able to take care of the residents and not be forced to work doubles due to workers not showing up to work. That seemed to be an issue at this site. The three stars is for presentation and cleanliness of this community.

Read More
Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from Prestige Way

April 10, 2018

We appreciate your honest review of our community. We are now under new management that always puts resident care and safety first. I am happy to share that we staff higher than the state average, and we no longer have a mandation policy for staff, meaning staff are not required to work doubles. We have grown our team to reflect our value on compassionate care, and work as a team and family. Visitors are always welcome to come experience our community and family here at Prestige Way.

Read More

3.0
Anonymous - Loved one of resident/client
Memory Care
March 9, 2016
Verified Review

My sister currently stays at Prestige Way. She has been there for two months, and is ready to leave. She has Parkinsons Disease and experiences difficulty with mobility, and feels she doesn't get the level of care that she needs. I tend to agree with her. She may need a nursing home instead of assisted living, which is no fault of Prestige Way. My experiences have been mostly positive. Management is very good, and the aides try to help and are friendly while I am there, which is almost every day, but I'm not there 24/7. Any time I voice a concern, they respond to it. I will say the Memory Care house, which is where my sister resides, could use some additional staff.

Read More
Cleanliness

3

Friendliness

4

Care Services

3

Activities

3

Value for Cost

3

Response from Prestige Way

April 10, 2018

Thank you for your review of our community. We appreciate any feedback that will help us to improve and provide better care. We do apologize that we were unable to make it work for your sister. We are under new management, and our care team works very closely with residents and families to ensure we are meeting all needs and putting appropriate interventions in place, as well as utilizing adaptive equipment, physical therapy, occupational, therapy, etc.

Read More

2.5
Anonymous - Toured community
Memory Care
November 13, 2015
Not As Affordable As It Could Be

The pricing shown is not accurate from my recent visit to the assisted living portion. The least expensive is a rather small semi private room that has a small shared 1/2 bath. The base price for the room doesn't include care level or costs for medicine administration (which includes any OTC products) and the cost goes up quickly based on how many medications need to be 'managed'. If you want to keep anything cold you have to keep it in the kitchen fridge and ask for it. They have one shared roomy shower room which is tiled. It is a nice idea but didn't look as clean as I would like and I have concerns about sharing such a space. The people we talked to were very friendly and informative. The views outside were nice.

Read More
Cleanliness

3

Friendliness

4.5

Care Services

2.5

Activities

2.5

Value for Cost

2

Response from Prestige Way

April 10, 2018

Thank you for your review of our community. We are happy to share that we now offer an affordable, and competitive, bundled pricing. The pricing includes room and board, care services, housekeeping, dietary, laundry, and cable services. We do still offer a shared shower space, but it is designed that way to promote resident safety. We were glad that you were able to interact with our staff and had a positive experience.

Read More

3.0
Anonymous
Memory Care
September 21, 2015
Verified Review
Respite stay

We used Prestige Way for a brief respite stay for my loved one. It seems like a nice enough place overall, but there are definitely some things I think they could do better. The whole place could be a bit tidier in general, and food could really some some improvement.

Read More
Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from Prestige Way

April 10, 2018

Thank you for your review of our community. We are happy to share that we have been under new management since 2017, and have made a lot of positive improvements. Thank you for choosing us for your loved ones respite stay.


5.0
Anonymous - Toured community
Memory Care
April 12, 2015

We are waiting for my sister to visit Prestige Way. She is DPOA for Health for our brother. Hopefully she will give the okay for him to move there.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Prestige Way

April 10, 2018

Thank you for the review of our community. I hope that you were able to move your loved one to the community. If not, we do appreciate you considering us.


5.0
Anonymous - Toured community
Memory Care
March 30, 2015

Beautiful property inside, room numbers easy to see, cheerful decor, lots of windows, happy helpful staff. Jenna was fabulous - full of passion for her work, great information, compassionate and was a skilled listener! Outdoor space is large and secure with fencing, a fabric gazebo for summer, bird feeders, and both a raised garden and ground level garden for residents. Some rooms have a "jack and jill" shared bath. They have a memory care building that has the same layout so will be an easier transition if someone needs more support at some point. Really like the small 20 resident home because it has a loving family feel and it was obvious the staff had caring relationships with the residents. Some of the bedrooms are quite small but cheerful and clean and adequate. Common areas are roomy but not too large to overwhelm someone with dementia issues.

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
Anonymous - Toured community
Memory Care
February 24, 2015

My mother in law was there in the Memory Care unit and the care was terrible. It was like she was left on hr own most the time. We found her bed with dirty sheets,she had other peoples clothes.They did not do the simple tasks like soak her teeth with a tablet,or put fixodent on.We would find dirty depends in her closet or trash can that we asked several times NOT to put in her room.I talked to a few other people that had relatives there and pulled them out also. They would not even cut her nails as asked. I saw [removed] care a couple times when there to see her. I would not put anyone in here especially since most of the ones there could not tell you how ther are cared for or lack of care.I guess maybe they aren't use to families visiting often as we did.We never had a visit without a complaint.

Read More
Cleanliness

0.5

Friendliness

1

Care Services

0.5

Activities

2

Value for Cost

0.5

Response from Prestige Way

April 10, 2018

I would like to extend my sincerest apologies for the experience you had with our community. We are under new management and are happy to be able to offer compassionate, high quality care. Our team is invested in our community members and many of us have personal experience with our loved ones in long term care. I do hope that your concerns were resolved. We now host monthly family get together's and encourage families to visit as often as possible.

Read More

5.0
Anonymous - Loved one of resident/client
Memory Care
November 19, 2014
Verified Review
So far things are going good.

So far things are going good. We don't have any concerns or complaints. The staff is friendly, and they keep it very clean. So far we are pretty happy with it.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Prestige Way

April 10, 2018

Thank you for your review of our community. We are happy to hear that you had a good experience and I will share your review with our team.


5.0
Anonymous - Toured community
Memory Care
October 10, 2014
Verified Review
Nice looking smaller residential community

I toured this community when I was looking into care options for my loved one. Initially I was very skeptical about residential care communities, as I didn't know if they'd be able to provide the same level of service that my Mom was used to from living in a larger community. However I toured quite a few of them and I ended up being very impressed with all of them (and we also ended up selecting one as our final choice!) The people here were so warm, and so present in terms of care. The whole place just had a very welcoming atmosphere. The staff were all very friendly and professional, and they were always available to speak and answer any questions or concerns that I brought up. If you were like me and have doubts about these smaller facilities I'd recommend taking a look! I was surprised at how much I liked them!

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Prestige Way

April 10, 2018

Thank you so much for touring our community and for the review. We are happy that you were able to interact with our friendly staff and experience what a smaller residential care community can offer. We will definitely share your review with our team.


0.5
Anonymous - Loved one of resident/client
Memory Care
September 30, 2014
Absolutely do not put your loved one ...

Absolutely do not put your loved one in this facility if they are a fall risk. There are not enough staff on duty to keep your loved ones safe. There is no communication between management and staff. It is like there is no one in charge there, especially on weekends. Management is deceitful.

Read More
Cleanliness

1

Friendliness

2.5

Care Services

0.5

Activities

3.5

Value for Cost

0.5

Response from Prestige Way

April 10, 2018

Thank you for your review of our community. We are sorry that you had such an unpleasant experience with us. We have had a new management team since 2017 and have developed a team (care staff and management included) that is focused on providing high quality, compassionate care. While we recognize we cannot prevent every fall, we do our best to put interventions in place to reduce this risk and work very closely with physical and occupational therapy. We are confident that if you had the opportunity to work with us today, that your experience would be much different. Again, we do apologize and hope that your concerns were resolved at the time.

Read More

4.0
Anonymous - Toured community
Memory Care
September 18, 2014
Verified Review
Review of Prestige Way Alzheimer's / Memory Care in Holt, MI

The staff members were nice and this facility might fit my fathers budget.

Read More
Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Prestige Way

April 10, 2018

Thank you for your review. We are happy to offer affordable and competitive bundled pricing while providing compassionate care.


4.0
Anonymous - Loved one of resident/client
Memory Care
July 10, 2014
Verified Review
Good care at a reasonable cost

Prestige Way provided good care at a reasonable cost. Staffing levels were adequate. The food was good. The Administration was always responsive to questions or concerns. My only criticism was that we never had any contact with the primary care physician who is under contract to care for the residents.

Read More
Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

5

Response from Prestige Way

April 10, 2018

Thank you for your review. We are happy to hear that you had a positive experience. We currently work very closely with a visiting physicians group that are available to us every day of the week, and visit our community on a weekly basis.


3.0
Anonymous - Toured community
Memory Care
April 19, 2014
Verified Review
Not a sense of community. D...

Not a sense of community. Didn't like long buildings . No.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from Prestige Way

April 10, 2018

Thank you for your review. We are sorry that you did not have a pleasant tour with us. We are a smaller residential community but are happy to still be able to offer the same services and amenities as other residential care communities. Under new management, we have also developed a team that takes pride in the compassionate care we provide and that our team is able to make our community feel like home. We always welcome visitors for tours and to experience our community as it is today.

Read More

4.0
Anonymous - Loved one of resident/client
Memory Care
March 2, 2014
My family and I are very pleased with...

My family and I are very pleased with the care our mother recieved. Our mother lived the for over 2 years as her Alzheimer's progressed. I couldnt have asked for better care in a more inviting environment. I will admit sometimes it did seem as though the communication could have been better.

Read More
Cleanliness

4

Friendliness

4

Care Services

5

Activities

4

Value for Cost

4

Response from Prestige Way

April 10, 2018

Thank you for your review. We are happy to hear that you had a good experience and we appreciate the opportunity to have been able to be a part of our loved ones life. We do still have a secure Memory Care Unit and are always looking at programming improvements to meet the needs of our current residents.


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Frequently Asked Questions about Prestige Way

Prestige Way offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Prestige Way 8.9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (517) 694-2020 to reach a resident at Prestige Way.

To reach a resident at Prestige Way call: (517) 694-2020



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.