Burcham Hills

Like a lot of facilities, Burcham Hills had some trouble with their staffing levels. However one of the best things about this community was our loved ones room - it was wonderful with really big windows that brought in a lot of natural light. It was very enjoyable to be in as well as visit.

From the moment you pull in the drive, you are in awe of this beautiful community. Walking in just feels like home. The staff in the Resident Center, Center for Health and Rehab and Stonebriar greet you with a smile, make you feel like family and genuinely care about your experience. Whether you are looking for care and services for a loved one, interviewing for a job or arriving to visit, it is a welcoming experience! Burcham Hills has a wide array of activities and events for residents, staff and families, the food is flavorful and they offer a fantastic selection. For such a large community, it is amazingly clean and you can tell how well the residents are cared for. I've visited several communities in the area and Burcham Hills is simply the best!

My mother-in-law just recently discharged from Burcham Hills Center for Health & Rehabilitation. She has nothing but praise for the entire staff that cared for her during her month-long stay. I can't tell you what piece of mind that gave the family members knowing that she was receiving such great care. Even though we were unable to physically visit her, the lines of communication were always open and the staff was able to provide the emotional support she needed when we could not be there. Thank you Burcham Hills, we would definitely recommend you to anyone seeking a rehabilitation stay.

My mother-in-law just recently discharged from Burcham Hills Center for Health & Rehabilitation. She has nothing but praise for the entire staff that cared for her during her month-long stay. I can't tell you what piece of mind that gave the family members knowing that she was receiving such great care. Even though we were unable to physically visit her, the lines of communication were always open and the staff was able to provide the emotional support she needed when we could not be there. Thank you Burcham Hills, we would definitely recommend you to anyone seeking a rehabilitation stay.

I chose Burcham Hills because I went and interviewed different places and this is the one that stood out to me. It seemed like they had more of an open door policy, people were mingling rather than sitting in their rooms and I liked that. I am in a smaller apartment and I am happy with it, they do have other options as well on sizes. I would recommend others who are looking.

Do NOT send your loved one to Burcham!Covid is running rampant at Burcham and their first response was to blame the family because "we probably bought it in via delivery." Ok, but what practices are they taking to ensure their residents are safe? Their reaction was to blame the familtakinplace as my grandma was in ICU with a positive Covid diagnoses. Unfortunately my grandmother passed away 7 days ago. After leaving them a review on Facebook and Google, they called to arrange a time to pick up her belongings. We were told that we could pick it up anytime in the next couple of weeks due to the holidays. ALL of her things were thrown in boxes and sitting in the breezeway entrance. No one could tell us how long they had been there. Valuables that cannot be replaced like her purse and photos, not to mention everything else! Gofigure, there were items missing. Still doing inventory at this time. The staff was very argumentative, hostile, and rude beyond belief! That place is a disgraceful!

A Place for Mom really helped me find a good community and we have known people here too and they loved it . He likes it here but just wants to go home. He will be leaving soon but the time we did spend her was good. The staff was friendly and attentive. The food was Ok and filling. It was always clean and grounds are well maintained. The director here has been so accommodating and nice. I would recommend this place to anybody.