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Pinewood Square was a perfect fit for my mom. Hope and her awesome staff took great care of mom. The smaller community allowed for more personalized attention for her needs. They communicated with me on a continuous basis keeping me well informed. I highly recommend Pinewood Square to anyone looking for a facility similar to what they offer.... Read more
Pinewood Square, a Navion Senior Solutions community, offers assisted living in the peaceful setting of Goose Creek, South Carolina. Staff, including a registered nurse, deliver personalized care through medication management and daily living activities as needed. Residents can enjoy exceptional dining options and a wealth of activities such as sensory-based programs, devotional services, off-site excursions, and more. Whether you’re seeking a long-term home or short-term respite care, Pinewood Square is here to support you and your family through every stage of your life.
Pinewood Square is a community residential care facility, which in the state of South Carolina is a facility that offers room and board and a degree of personal assistance for a period of time in excess of 24 consecutive hours for two or more residents. Included in this definition is any facility that offers a beneficial or protected environment specifically for individuals who have mental illness or disabilities and facilities that are referred to as “assisted living,” provided they meet the definition of community residential care facility.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.2
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59 reviews9.2
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A Place for Mom has scored Pinewood Square with 9.2 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Pinewood Square has 59 reviews with an average "overall experience" of 4.2 out of 5.
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Pinewood Square was a perfect fit for my mom. Hope and her awesome staff took great care of mom. The smaller community allowed for more personalized attention for her needs. They communicated with me on a continuous basis keeping me well informed. I highly recommend Pinewood Square to anyone looking for a facility similar to what they offer.
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Response from Pinewood Square
August 29, 2024Thank you so much for your kind words and recommendation, Jon! We’re thrilled to hear that Pinewood Square was the perfect fit for your mom. Hope and our dedicated team are committed to providing personalized care, and we’re glad that it made a difference for her. It’s wonderful to know that our continuous communication kept you well-informed and reassured. If there’s anything more we can do for you or your family, please don’t hesitate to reach out. Wishing you and your family all the best!
Every member of the staff greeted my dad by name. Not all at once like a welcome party, but just in passing. Hello Mr. [name removed]. They all asked his preferences on upcoming events. Like when does he like to wake up and start the day, and would you like coffee then? And how do you like your coffee? Just little details to help going forward.
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Response from Pinewood Square
April 19, 2024We truly appreciate you leaving us this wonderful review! We're thrilled to hear about your dad's positive experience with our team at our community! It warms our hearts to know that he feels welcomed and valued by our team; as he truly is. We believe that it's the small details that make a big difference in providing personalized care. Thank you for sharing your feedback, and please don't hesitate to let us know if there's anything else we can do to enhance your dad's experience. We're here to support you both every step of the way.
The facility is one of the cleanest facilities that we looked at. The staff is extremely friendly and helpful. Would highly recommend. As far as the food goes, they could have more of a selection. My father said they served a lot of the same food.
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Response from Pinewood Square
March 8, 2024Thank you for sharing your experience with us! We're delighted to hear that you found our community to be clean and our team friendly and helpful. Your recommendation means a lot to us. We appreciate your feedback regarding the food selection and will consider it as we strive to enhance our residents' dining experience. If you have any further suggestions or if there's anything else we can do to improve, please feel free to let us know.
My mom was a resident at this facility for a respite stay. It was a great respite experience for our mom! (Ask for a lock box).
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Response from Pinewood Square
February 12, 2024Hi Melody, Thank you for sharing your experience! We're delighted to hear that your mom had a great respite stay at our community, as we certainly enjoyed having her at our community. If there's anything else we can assist you with, please feel free to reach out. We hope to have the opportunity to welcome your mom back for another stay in the future!
When I first toured Pinewood, I was very impressed and of course I was shown a demo room. When I moved, my mother and things seem to be OK, and then a different management company took over, and I don't know if that is related or not. As things seemed to deteriorate, I just tried to ask for help. For instance, my mother's bathroom sink dripped and then turned into mold. I kept asking the management to please fix the leak and clean the sink. And that never happened. They didn't clean her room consistently, there were mouse droppings under the sink and in the kitchen drawers. They did her laundry and apparently there was an ink pen in the dryer, and so all of her clothes came out, completely covered with ink spots, and I know this happens, but they didn't say a word they just folded up her laundry and delivered it to her I don't know thinking she wouldn't notice? I was mostly disappointed in the cleanliness of her room.
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Response from Pinewood Square
January 10, 2024We sincerely apologize for the issues you and your mother faced at our community. Your feedback is crucial to us, and we're actively addressing these concerns, as they don't match our community and organizational standards. We also regret any inconveniences caused and are committed to immediate improvements. Please contact our Regional Director of Operations, Andrew Dellinger, at andrew.dellinger@navionsl.com so we can discuss and resolve these issues promptly. Additionally, we appreciate your patience as we work towards enhancing the overall living experience at Pinewood Square.
Excellent choice. We picked this community because of the location and overall quality. I would recommend to others.
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Response from Pinewood Square
December 12, 2023Thank you for the fantastic review, Karyn! We're thrilled that you find our community an excellent choice based on location and overall quality. Your recommendation means a lot to us. If you have any specific feedback or suggestions, feel free to share. We look forward to continuing to provide a great living experience for you.
Some staff at Pinewood Square are great, helpful and caring, while others don't want to be bothered. The housekeeping is good and the food is fair. More variety with the food would be preferred. The communication with the family is fair. Levels of care could be explained more thoroughly. More trained staff are needed, as they aren't responsive to needs at times, per the contract. You don't always get what you paid for with assistance, so it's expensive. I'm not sure if I would recommend this facility to others.
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Response from Pinewood Square
July 28, 2023Thank you for your feedback about Pinewood Square. We appreciate the kind words about some of our team members and services. We apologize for any lapses in responsiveness and communication. Your concerns are essential, and we will address them. We'll work on improving these services, and if you need to discuss any of these issues further, please reach out to our Regional Director of Operations, Andrew Dellinger, at andrew.dellinger@navionsl.com.
Overall they would get 10/10 stars. The staff was super friendly and really care about their patients. My dad was happy there. They treated us like family which made a world of difference. The rooms are big enough for a bed, chair, tv stand. That's all they really need
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My sister never actually moved in. Her care was going to be nearly [fee removed] per month. [name removed] is TOP NOTCH! She is a wonderful, caring, loving person who went above and beyond to try to accommodate to get my sister placed. At the last minute, a family member (her ex husband) took my sister to live with him and is caring for her to the best of his ability along with hospice. In my heart, I believe Pinewood would have been a wonderful placement. The facility is clean, homey and friendly.
Response from Pinewood Square
February 27, 2023Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear our team is fantastic. Thank you again! – Team Enlivant
I toured this facility and it was very nice. Everything seemed good here and looked very nice. However, the pricing was a little different than most that I toured in the area. They have a monthly room price and also a separate level of care monthly price, most that I toured were a lower monthly cost compared to this facility. But it seemed very nice and if I could have afforded it, it would have been one of my top choices for my loved one!
Response from Pinewood Square
February 24, 2023Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear you had a great tour experience. Thank you again! – Team Enlivant
They are taking great care of her and are very hands on and accommodating. They try to get her up and as involved in things as much as they can. They have a great staff to resident ratio - there are only about 37 beds there. They have also been wonderful about calling me whenever there is a question or concern. They have a great outdoor area that residents are able to enjoy. I would definitely recommend Pinewood Place.
Response from Pinewood Square
February 20, 2023Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re so happy with your loved one's care. Thank you again! – Team Enlivant
They just recently had a change in staff and it seems like it is taking a while to get their feet on the ground. Things that were perfect before are not perfect now. We are hoping it is just temporary. They just got a new chef and mom LOVES the food - it is incredible If you are looking for a place based off of the care level and not how it looks, this should definitely be at the top of the list. It has a smaller more homey feel to it. There is more personalized care and I do regret the decision we made at all. Mom is happy.
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Response from Pinewood Square
February 1, 2023Thanks for the review and feedback, Nancy! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re happy with your mom's care. Thank you again! – Team Enlivant
Pinewood Place made the process so seamless and easy for us. Sometimes things like blankets go missing from our loved one's room, but they reappear eventually. And I think that's pretty common at these types of facilities. All in all, I've been very happy. It is costly, but I feel like you get what you pay for. And I've been very pleased with them overall.
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I would highly recommend Pinewood Place for anyone who would like to stay at a friendly living experience. I have lived here for two years and I love it
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The facility is very clean at all times. The employees always have time for residents. They appear to be good to all residents. I have never seen an employee be short or impatient with a resident. They are a joy to interest with and it seems that each enjoys this time here
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I was very impressed with my tour experience at Pinewood Place. The staff did a great job showing me the rooms and layouts and were thorough with all information. It seemed like a great facility.
Response from Pinewood Square
October 13, 2022Thanks for the review and feedback, Scott! We appreciate you taking the time to share with us, and we’re so glad to hear you had a great tour experience. Thank you again! – Team Enlivant
Recently when I went to visit my loved one her room reeked of urine. There were piles of dirty laundry. I don't think they've been properly caring for her. I think it's a short-staffing issue - there doesn't seem to be a mean-hearted person in the building. They just simply don't have enough workers. But I was really unhappy with the condition I found my loved one in.
Response from Pinewood Square
September 19, 2022Hi, thank you for the feedback. We appreciate you sharing your concerns, and we’re sorry to hear this. We’ll pass your feedback along to the team at Pinewood Place, and if you have any additional feedback, feel free to give us a call at 1- 844-Enlivant so we can better understand this. Thank you again! – Team Enlivant
The communication needs improvement.
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Response from Pinewood Square
August 24, 2022Thanks for the feedback, JP! We appreciate it. – Team Enlivant
The facility is very clean at all times, the employees always have time for residents. They appear to be glad to assist residents. I have never seen an employee be short or impatient with a resident. They are a joy to interact with and it seems that each enjoys their time here.
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Response from Pinewood Square
May 18, 2022Thanks for the 5 stars, Loretta! We appreciate it. – Team Enlivant
I would highly recommend Pinewood Place for anyone who would like to stay at a "friendly" living experience. I have lived here for two years and I "love it".
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Response from Pinewood Square
May 18, 2022Thanks for the 5 stars, Forrest! We appreciate it. – Team Enlivant
See what the neighborhood has to offer and what’s nearby:
Pinewood Square offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Pinewood Square 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (843) 569-2520 to reach a resident at Pinewood Square.
To reach a resident at Pinewood Square call: (843) 569-2520
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.