The Blake at Carnes Crossroads

If your loved one is higher function with their memory loss this is not the place for them, the staff members are very interactive with the residents. For the loved ones who doesn't really know what is going on and who are non verbal this could be fine.

Center was clean, and small (not too overwhelming)

I would tell others that they have done a very good job taking care of my friend at The Blake at Carnes Crossroads. It is a new facility so it is beautiful. I would highly recommend to others who are looking.

If you truly love your family members, don’t put them in the Blake!!! My father was never washed, his hair was always greasy. He didn’t have any bed sores until he lived at that horrible place. when we brought him home, he had two bed sores. Neglect is the word I would say that describes this place.

[name removed] was the first to cal me and so personable and knowledgeable. She sent me a virtual visit via email including the apartment Mom would be should we choose this facility. It is a one bedroom on the first floor with a patio and is lovely, but I don't think Mom needs this much space now. I am going to follow up with her to see if they have or will have a studio available. Just to update: they do not have studio style apartments and I really do not think a one bedroom is needed.

The activities they provided were things like birthday parties, wine tasting parties, taco parties, ice cream parties. This community was very clean, large rooms, the staff was terrific. The food was good. They also provide transportation to doctors appointments.

I moved my mom into the blake over a year ago, and as other's have stated, at first the staff and management were wonderful. Then the corporate office came in and fired the director. After that many individuals left, the level of care my mom gets is good, but current management has no process for anything. If something is missing, or you want to report something, there is no process currently in place. You tell the receptionist, and she says that she will let someone know. I had purchased a phone for my mom, and it was working, then after several months it stopped working. I asked to have it fixed, and after a month or two, her phone disappeared. It's been about 6 months now, still no phone and no explanation. Now with this virus, I can't call her, when I try to set up a time to see her, I get no response. The management people that Corporate hired to backfill the people that were either fired, or left, don't even try to help, they ignore the residents family and don't care. Sad!

When The Blake first opened, I was very impressed with staff and facilities. Soon after my mother was living at The Blake, many staff either quit or were fired. Corporate took over and the kindness and care was thrown out the door with the ones who did care. When my mother was sent for rehab, they would not adjust payment. So I was paying for an empty room with no meal and/or meals. They were more interested in money than the well-being of my mother. After being hospitalized, they refused to take her back and would not even return emails requesting medical information. My mother was went to the hospital on the 25th of the month and did not return. They charged her until the 15th of the following month. More interested in money than care of the elderly. I would not recommend unless you have a lot of money to throw away.

All interactions with staff have been warm and welcoming. The residents are well cared for, the community is inviting and the food is delicious.

The Blake has been a blessing for me. It was a hard choice for me to find a loving caring environment for my husband. The Blake has met all of his needs and gone beyond. He is happy, healthy and thriving. The doctor said this is the best he has looked in years! The Blake has provided stimulation for my husband's brain to help with his dementia. I feel that The Blake has become part of our family. This is the best choice I could have made for my husband!

Not a great place for dementia patients or assisted living. Food bad, no service, no help in dealing with wash etc.

Horrible food, no assistance at all. This is not a place to put your mother or father

I’ve been very pleased with this wonderful establishment and how they treat my Mom. Everyone is friendly, caring, and it’s beautiful. The food is delicious and there are a lot of options to choose from. It’s very well balanced, the lunches are wonderful, but the dinners are on the lighter side. The director is wonderful and the nurse is just fabulous. They’re currently getting activities up and running but there aren’t a lot of participants just yet. However, they’ll have entertainers come in to sing, there are field trips, and the residents can play bingo. I highly recommend them.

The care from this community. The staff is caring and attentive. I like knowing that the community is clean. The menu is good with a lot of choices. They are activities that are helpful for the residents. We would recommend this community for the care and the value for other families and there loved ones.

She is on cloud nine. I haven't seen her this happy since I was a kid. The staff is wonderful and very easy to communicate with any questions or concerns. If I email them they return my emails immediately. The atmosphere is so warm and friendly. The food is great they pick what they want to eat. If they want something else the chef will go out of his way to prepare it. The chef is there to please. On the weekends she gets to lead the activities. The residents asked her to set up a prayer group to pray for the hurricane victims; it is like a huge extended family. They make me and my family feel so welcome that we are a part of that family. Outdoors there is a patio with a beautiful fountain where they have activities and bands come in to entertain. They schedule trips and have a huge van that accommodates wheel chairs to go shopping and other excursions. We couldn't be more pleased with how she is thriving at The Blake at Carnes Crossroads.

Things are going very well since my mother in law has moved here. She is really enjoying her new surroundings. She likes doing the activities and meeting new people everyone seems very friendly. The staff has been more than helpful and they are very nice. The food is very good she is enjoying that. Everything is really going well we couldn't be happier.