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At first, I was very pleased with this facility. However, there has been a change of hands as to who is in charge now. The two people we initially dealt with are gone, and the people who have replaced them are, in my humble opinion, not very good at all. [name removed] is never there and when a message is left for him to call back, it will take a couple days. The front desk staff during the day is quite rude. I think her name is [name removed]. The evening girls are fabulous, however. The activities people are super fun, but it seems as though they are running out of ideas. My mom still enjoys it though. I have been having a problem with the entrance to my mom's wing. The bushes are overgrown, the weeds are piling up, and the landscaping is sporadic. I hired someone today and paid them out of my own money to clean up the area around my mom's patio. this was mentioned to a few times, and he keeps telling me it's going to be taken care of. My mom's rent has gone up, but the quality has gone down. In all honesty, in the next year or so (before her next lease is up) my husband and I have been talking about bringing her to our home.... Read more
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.2
Review Score
Review Score
76 reviews9.2
Out of 10
5 star
65%
4 star
22%
3 star
12%
2 star
2%
1 star
2%
A Place for Mom has scored Pine Ridge of Hayes Senior Living with 9.2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Pine Ridge of Hayes Senior Living has 76 reviews with an average "overall experience" of 4.4 out of 5.
4.4
4.5
4.5
4.4
4.4
4.9
4.4
My father is doing very well here at Pine Ridge. They are taking good care of him, and his needs. We are very pleased with all they have for us. For the most part the staff is very good. They have been very helpful and courteous. It is a nice, clean community. When I visit his room, everything is well maintained. So far everything is working out well, and I would recommend this community.
4
4
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4
We are so happy that our Dad has moved into Pine Ridge of Hayes. He is 90 years old, wheelchair-bound, and had been living alone in his home of 55 years. When he finally realized this was no longer safe or healthy, he chose to move to Pine Ridge. The staff are so welcoming, warm, and friendly. He's been here about a month and has jumped into participating in activities (especially Bingo!). The care team is very sweet, and they have gone out of their way to help him adjust. He thinks the food is great and is finally wanting to eat. My sister and I are able to spend quality time there with him, and the staff encourages that. Thank you to all the wonderful people who are part of Pine Ridge. I'd name names, but I'd run out of room!
5
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5
No. Apartments are too small and does not have an assisted living component if needed in the future. No 2 bedrooms available at this time either.
3
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3
Pine Ridge - Hayes is a wonderfully warm community with great people that believe its truly all about the residents. Mom enjoys really good food, new friends and very creative activities. Although she doesn't use them right now, it's comforting to know that concierge personal care services are available 24/7/365. Thank you, Pine Ridge!
4.5
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5
Pine Ridge is a beautiful Senior Living. Seniors that live their can make new friends and still live an active lifestyle. They are have many social activities to keep the residents busy.
5
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5
The leadership and staff at Pine Ridge Hayes are outstanding. They are very resident and family focused. There is always a happy atmosphere whenever I visit the building. The residents are treated with care and respect. There are always planned activities for the residents and effort is always made to accommodate any special needs a resident may have. The staff recognizes veterans living at Pine Ridge Hayes each November hosting a ceremony honoring the men and women who have served out country. In collaboration with Professional Parent Care, the staff in the building works to ensure the health and wellbeing of the residents are addressed. I would recommend Pine Ridge Hayes to anyone looking for a safe, cheerful and feature rich community.
5
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5
My daughter recently started working at Pineridge of Hayes and I have volunteered for several of there functions. I am very impressed by the friendliness of the staff with the residents as well as "outsiders". It is very clean and well kept and very organized. There are no "smells" like I've encountered at some other places. I would really consider this place when I "come of age"!! The company should really be proud of their employees at this facility.
4.5
4.5
4.5
4.5
4.5
Dad seems happy with the food. They keep the community clean and well taken care of. They offer daily activities. The staff are friendly and keep me informed. I would recommend this community.
5
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5
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5
I have been coming to Pine Ridge Hayes for over 10 years. The staff members treat the residents with compassion and care. The management is always willing to listen to the concerns of family members and does their best to resolve issues. Everyone is treated equally. The residents are entertained and their families are welcome to come in any time. The building feels like a cottage up north, and the apartments all have a screened in porch. The best thing about this community is the people, who are so friendly and neighborly. Everyone knows each other and they check in on each other. The care company is really good at what they do, and they offer a lot of different care options. I highly recommend Pine Ridge Hayes.
5
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5
Pine Ridge provides a very warm and friendly atmosphere and the caregivers are very attentive. Lots of activities and flexibility with meals and services. All in all ,a very good choice.
5
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5
Pine Ridge of Hayes is a must see if you are touring senior living communities. The community has a warm "home" like appeal. The staff is incredibly friendly and warm. They truly care about the well being of their residents with their heart!
5
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5
Mom did not want to leave her home of 60+ years but needed a place that was accessible for her walker. We checked out many places, but chose Pine Ridge. She has made the move and adjusted immediately! She loves her apartment, says the food is very good, and everyone is very friendly. She is happier and healthier than she has been in months! The screened in porch for each apartment is such a bonus. We are extremely happy with the staff and facilities.
5
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5
My brother is settling into Pine Ridge very well. The staff is very friendly and helpful. I have not had a chance to try the food but my brother likes it. They offer certain activities such as bingo and cards. They do not offer much in the way of exercise classes. The community is beautiful and they keep it well maintained.
5
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5
Old facility. Needs some updates. Like that it was all one floor.
3
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3
My mom has been here over 2 years now. It was a huge decision on me (alone) where to put mom. I looked at a few assisted livings and was very confused. Pine Ridge is by FAR the absolute BEST place I could have put mom to live!!! The staff is fantastic in everyway. Linda and her staff with PPC are awesome!!!! Truly a blessing that my mom is here with the great people of Pine Ridge. Linda is fantastic with PPC/ The best. Lori the new mgt us also awesome, PLEASE NEVER LOSE HER!
5
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5
My dad had a stroke and we moved him here. He still needs quite a bit of assistance and Pine Ridge has been able to meet his needs. He has his own beautiful apartment. The care staff there led by Linda, is very personal and wonderful. Andrea in the front is great, especially with the move-inn. Everyone has gone out of there way to develop a relationship with my dad.
5
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5
The facility offers a warm, comfortable environment. The staff has been tremendous in caring for my mother. The food is excellent and planned activities and social interaction very positive very positive experience.
5
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I highly recommend this facility. Kind, caring, compassionate staff from the front offices (Andrea, Laurie, Ann Marie, Mary) to the nursing care staff, dining + kitchen staff, housekeeping + activities staff. Treated my 94 y.o. father with respect and kindness as well as our whole family. Responded to our needs quickly. Clean + well-kept facility. Variety of activities. Treated my father as an important part of the community. I can't say enough about the people of Pine Ridge-Hayes!
5
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I moved to this community 8 years ago (August 7, 2007). It was a good choice. It was near my daughter, who lived and was a teacher in Mt. Clemens. There are several reasons for my choice. The first is that it is 1 floor and no elevators (lifts). The second, the outside entrances and third, the patio screened-in porch. And, very important there is a traffic light at the community entrance on a busy road. I’ve made and lost friends and I am still satisfied.
4
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4
Response from Pine Ridge of Hayes Senior Living
August 25, 2015Ursula, you are a vibrant member of our community! Thank you.
It is more than I ever expected, I could never have planted a garden at home, and I love that I can with the raised garden beds. My kids are very pleased that I am here - I am very active, I can get help when needed and that gives them peace of mind. The residents are very nice and they made me feel very welcomes. I call Hayes my home.
5
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See what the neighborhood has to offer and what’s nearby:
Pine Ridge of Hayes Senior Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Pine Ridge of Hayes Senior Living 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (586) 247-0901 to reach a resident at Pine Ridge of Hayes Senior Living.
To reach a resident at Pine Ridge of Hayes Senior Living call: (586) 247-0901
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.