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Shorehaven

14560 Lakeside Circle, Sterling Heights, MI 48313
8.9
Review Score
48 reviews

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Nichole W - Loved one of resident/client
5.0
Excellent dedicated staff

The health aid staff is great at communicating with the family about issues, the staff goes in and helps our parents with their cell phones, etc. [name removed] was a pleasure to work with in getting them situated and still helps regularly with little things as we settle.... Read more

Read all reviews

About the facility Shorehaven

With our beautiful, lush landscaping and a tranquil lake view, you’ll experience the serenity of nature while maintaining quick access to local shops, restaurants, and country clubs, here at Shorehaven — an exceptional community offering independent living with enhanced services. Welcoming rooms and setting greet you at every turn. Gather with loved ones in one of our comfortable, spacious lounge areas any time.

At Shorehaven, we’re committed to the health and safety of all residents. Our unique lifestyle provides residents with enhanced personal services, making daily routines easier without hindering their freedom and independence. We’ve thought of everything here, with our recently installed Needlepoint Bipolar Ionization air purification technology, which inactivates harmful airborne particles before they can spread. Have peace of mind knowing that your loved one is in great hands in a healthy environment, here at Shorehaven.

Community Amenities and Services

Our compassionate associates are ready to provide personal care services, such as grooming and bathing, the moment you need it. The aging process can be difficult sometimes, so in order to help keep frustration and stress low, our associates offer assistance with daily living needs. We can also offer such advanced health care services as medication management, incontinence care, and more....

Read More

Senior Living Options Offered

Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Shorehaven is a community within Grace Management, Inc properties. See all Grace Management, Inc communities.

Pricing for Shorehaven

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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1 Bedroom
Starting at
$XXXX
/mo

Unlock Pricing
2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Shorehaven

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14
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Amenities at Shorehaven

Health Care Services

Memory Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegan

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Café or Bistro

Transportation & parking

Complimentary Transportation
Covered Parking
Property Convenient to Public Transit
Resident Parking Available

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Barber Shop

Recreational areas

Arts and Crafts Center
Billiards Lounge
Game Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Protestant Services
Catholic Services

Reviews
for Shorehaven

Write a Review

8.9

Review Score

Review Score

48 reviews

8.9

Out of 10


5 star

53%

4 star

32%

3 star

13%

2 star

0%

1 star

5%

48 reviews

A Place for Mom has scored Shorehaven with 8.9 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Shorehaven has 48 reviews with an average "overall experience" of 4.3 out of 5.

How we score communities
Cleanliness

4.4

Friendliness

4.3

Meals & Dining

3.8

Care Services

4.2

Activities

4.4

Staff

4.1

Value for Cost

4.1

1-20 of 48 reviews
Sort by

5.0
Nichole W - Loved one of resident/client
Independent Living
May 13, 2024
Verified Review
Excellent dedicated staff

The health aid staff is great at communicating with the family about issues, the staff goes in and helps our parents with their cell phones, etc. [name removed] was a pleasure to work with in getting them situated and still helps regularly with little things as we settle.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5

Response from Shorehaven

May 17, 2024

Hello Nichole! Thank you so much for sharing your thoughts and experience about Shorehaven. We are grateful for the compassionate and caring individuals who are dedicated to supporting an exceptional senior living experience at our community. We take pride in our people-centered approach to all aspects of our senior living community. We appreciate your recognition of our commitment to our people-centered mission and goal to make a difference every day! Sincerely, The Shorehaven Team


5.0
Vicki - Child of resident/client
Independent Living
August 2, 2023
Verified Review
Shorehaven? Yes!

My mother is currently a resident at Shorehaven. The staff at this facility is the best. Very caring. They are involved and care about the needs of the residents. They communicate well with the families. I would definitely recommend this facility to family and friends. In fact, I just recommended it to a friend today!

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Shorehaven

August 11, 2023

Hello Vicki! Thank you so much for sharing your thoughts and experience about Shorehaven. Our exceptional and caring associates work hard to ensure that you experience senior living at its finest. We are honored to know that when residents move into our community it's not just like home, it is home. Sincerely, The Shorehaven Team


5.0
Linda - Child of resident/client
Independent Living
July 26, 2023
Verified Review
friendly facility, positive experience, 5 star review

The staff is very friendly and always very accommodating. Apartment sizes and accommodations are adequate for what is needed. I do recommend Shorehaven to others looking for independent living.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from Shorehaven

July 31, 2023

Hello Linda! Thank you so much for sharing your thoughts and experience about Shorehaven. We are dedicated to the long-term satisfaction and quality of life of our residents. We are continually evolving to meet the needs of residents today and tomorrow, and bring strength and stability to everything we do. We know that home may be a place, but it's also a feeling, a way of life and something we take seriously. Sincerely, The Shorehaven Team


1.0
Janice M - Sibling of resident/client
Independent Living
October 14, 2022
Save yourself the stress

If you are thinking of putting your family in this place save yourself the stress.the management sucks and most of the aids are lazy. Then you call them out on stuff and they make it a nightmare and the director will sit there and cover for his employees even when you have proof of what’s going on. Also beware they will tell you one thing and once they have you in there due the total opposite. Also they will keep jacking up your rent if you need more assistance. This place is out ravenous and the one aid on night shift is so nasty and rude. All I’m saying is save yourself the stress and find another place.

Cleanliness

3

Friendliness

1

Meals & Dining

3

Care Services

1

Activities

5

Staff

1

Value for Cost

1

Response from Shorehaven

October 19, 2022

Hello Janice, We take reviews of our company and community very seriously. Any claims about our services, associates, or support must be based in facts and supported by such. We know that challenges are met every day and we hope to always elevate the senior living experience. If we have not done so for you or your loved one, we sincerely want to learn more about your experience. Please contact us at info@shorehavenseniorliving.com so that we may work together to continue to improve all aspects of our organization. Sincerely, The Grace Management, Inc. Team


4.0
Anonymous - Child of resident/client
Independent Living
July 21, 2022
Verified Review
Great Place

I think it is a wonderful place, my only issue is the food. I believe this may be contributed to staffing issues that stem from Covid related issues. Overall is a Great Place.

Cleanliness

4

Friendliness

5

Meals & Dining

1

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4

Response from Shorehaven

July 25, 2022

Hello! Thank you so much for sharing your thoughts and experience about Shorehaven. We strive to provide an exceptional senior living experience that includes all-inclusive, restaurant quality dining, and a full spectrum of amenities and services catered to the individual. Our associates work hard to ensure that our residents experience senior living at its finest where it's not just like home, it is home. Sincerely, The Shorehaven Team


5.0
anonymous - Child of resident/client
Independent Living
June 2, 2022
Verified Review
Solid choice all around

My father-in-law is very happy. The place has various levels of care available and he has a lot of options to be as private or as social as he wants. he likes the meals and gets consistent care. The staff is very proactive in calling if there is a problem or question. Overall very happy.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Shorehaven

June 6, 2022

Hello! Thank you so much for sharing your thoughts and experience about Shorehaven. We are grateful that you enjoy and feel the warmth and friendship that permeates our community. We strive to create an exceptional senior living experience that includes making connections, providing the utmost care and support, and creating a sense of true community and friendship. We are honored to serve each resident that calls Shorehaven home! Sincerely, The Shorehaven Team


5.0
Karen J - Loved one of resident/client
Independent Living
September 10, 2021
Verified Review
It has been very accommodating, friendly and welcoming, our aunt has felt at ease

We would highly recommend the Shorehave community, the outside surroundings and walking areas are beautiful. The community is situated near a pond where they residents can sit by the water, it is a very pretty setting and peaceful. The administration has done such a great job making our loved one feel welcomed. It is a very nice community, our aunt is very happy. There are plenty of opportunities for residents to participate in activities, and the value for cost is very reasonable and cost effective.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5


4.0
Anonymous - Toured community
Independent Living
September 9, 2021
Verified Review
My Review of Shorehaven

We like the community and it was very nice during our tour.

Response from Shorehaven

September 10, 2021

Hello! Thank you so much for sharing your thoughts and experience about Shorehaven. We strive to provide an exceptional senior living experience that includes all-inclusive, restaurant quality dining, and a full spectrum of amenities and services catered to the individual. Our associates work hard to ensure that our residents experience senior living at its finest where it's not just like home, it is home. Sincerely, The Shorehaven Team


4.0
anonymous - Child of resident/client
Independent Living
March 19, 2021
Verified Review
Good for more active seniors.

The care services are separate from the community. The community is an independent living with additional cost for the assistance. The community is good with communication and they are quick to return calls. I would recommend depending on your loved ones' needs.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

No data collected

Activities

4

Staff

3

Value for Cost

4

Response from Shorehaven

March 27, 2021

Hello Anonymous! Thank you so much for sharing your thoughts and experience about Shorehaven. We strive to provide an exceptional senior living experience that includes all-inclusive, restaurant quality dining, and a full spectrum of amenities and services catered to the individual. Our associates work hard to ensure that our residents experience senior living at its finest where it's not just like home, it is home. Sincerely, The Shorehaven Team


3.0
anonymous - Child of resident/client
Independent Living
January 6, 2021
Verified Review
end of life care not offered

The community did not let us know they did not have an end of life care. They only offered care for people that are mobile and offered assisted living and this left us in a bind because they did not disclose that in the beginning.

Cleanliness

3

Friendliness

3

Meals & Dining

2

Care Services

2

Activities

No data collected

Staff

3

Value for Cost

2


4.0
Jim - Child of resident/client
Independent Living
December 17, 2020
Shorehaven Was A Very Good Place For My Mom

The community has a friendly staff, they are well organized, and very attentive to the residents. My loved one isn't as social as others, but I don't blame Shorehaven. The staff are responsive to any questions or concerns I have with my loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

4

Value for Cost

4

Response from Shorehaven

December 28, 2020

Thank you so much for sharing your thoughts and experience about Shorehaven. We appreciate hearing when our associates have truly made a meaningful connection and impact with others at our community. Our compassionate care and our passion for elevating senior living are proof of our commitment to each individual we serve. We honor each person’s unique journey and cherish the time we get to spend together Sincerely, Shorehaven Team


3.0
Jim - Loved one of resident/client
Independent Living
November 16, 2020
Verified Review
Medical and Personable Care is Questionable

I would check multiple times before contracting with them. We went through a multiple visits before moving in. They promised several care items to care for our loved one and that didn't happen. On the third day of moving my loved one in, they called and told us to move my loved one out since they couldn't care for them. I feel this is horrible because they did an evaluation and said they could take care of our loved one. We paid for a renovation of the room for my loved one. The community is not willing to give us a refund of the renovation.

Cleanliness

4

Friendliness

2

Care Services

0.5

Activities

4

Value for Cost

1


0.5
Dan - Loved one of resident/client
Independent Living
December 18, 2019

Stay away,kicked my mother in law out for falling down.Gave her 24 hours to pay for 24- 7 care or find a new place to live.By far the worst place we have ever experienced.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Shorehaven

December 26, 2019

Hello Dan! Thank you for taking a moment to provide your feedback about Shorehaven in Sterling Heights, Michigan. Shorehaven is managed by Grace Management, Inc., a senior housing company. We take reviews of our company and community very seriously. Any claims about our services, associates or support must be based in facts and supported by such. We strive to provide an exceptional senior living experience that provides a full spectrum of amenities and services catered to the individual. We consider each individual’s specific care needs in everything we do for our residents and ensure they have what is needed while they call Shorehaven home. We understand you may be referring to a resident who left our community in 2017 while Shorehaven was under previous ownership and management. Current management cannot speak directly to the protocols or procedure of this specific situation since we were not involved. We can discuss with you any questions or concerns about our current services and amenities at any time. Please feel free to contact us by email info@shorehavenseniorlivingcom or call [removed] to talk with our Executive Director. Sincerely, The Shorehaven Team


4.0
Anonymous - Toured community
Independent Living
March 10, 2019

Very safety oriented!!!

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
Anonymous - Toured community
Independent Living
January 27, 2019

Did not like the rooms.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
Anonymous - Toured community
Independent Living
January 3, 2019

really liked what we saw there. In the running for mom. very nice inside. lots of activities.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Anonymous - Loved one of resident/client
Independent Living
November 26, 2018
Shorehaven cares!

My parents moved in the month the Shorehaven property changed hands. Initially there were glitches but in a very short period of time it was transparent. The new staff is helpful, considerate, and generally wonderful. Transition to assisted living is not easy but Shorehaven made it a pleasure.

Cleanliness

3.5

Friendliness

4.5

Care Services

4.5

Activities

3.5

Value for Cost

3.5


4.0
Chris Hughes - Loved one of resident/client
Independent Living
November 1, 2017
Verified Review
Atria Shorehaven Review

Friendly and courteous staff who really are interested in assisting Mom.

Cleanliness

4.5

Friendliness

5

Care Services

4.5

Activities

5

Value for Cost

4.5


3.0
Anonymous - Toured community
Independent Living
October 7, 2017

I wanted this to be my favorite based on its location. Many rooms overlook a lake with walking area around the lake. However the receptionist was uninfromed of our pre-scheduled visit even though my name was on the welcome signage at the front door. When informing the receptionist of this she snapped at me and made me feel that my family would not be welcome or comfortable here. Glad that there were not 2 bathrooms in the two bedroom apartments due to the handling of our arrival with the receptionist.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from Shorehaven

November 7, 2017

Thank you for taking the time to share your feedback. I am sorry to hear that you were unhappy with your experience visiting our community. I invite you to call and share more about your concerns with the Executive Director of the community at [removed] or via email to [removed], as we continue working hard to provide exceptional customer service for our residents, their families and our guests.


5.0
Anonymous - Toured community
Independent Living
September 18, 2017

Warm and welcoming. Great food and larger 1 bedroom

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 48 reviews
Additional reviews gathered from Senior Advisor

Neighborhood around Shorehaven

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Shorehaven

Shorehaven offers 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Shorehaven 8.9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (586) 247-3220 to reach a resident at Shorehaven.

To reach a resident at Shorehaven call: (586) 247-3220



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.