Pine Ridge of Hayes Senior Living

The staff worked with me when my dad was in the nursing home. Accessed him in the home to see if they could accommodate him in their facility. If not my dad would have been permanently in a nursing facility. They accommodate him with help with his medication and had the doctors visit him in his apartment. This helped me a lot as I work a lot of overtime and have no help with my dad.

When it comes to the cleanliness the hallways are dingy and do look dull. They need to vacuum them daily. The staff members at the community are great, they are very attentive to our loved ones needs. The meals that are prepared for the residents are fabulous! When it comes to the activities, sometimes they cancel things without giving notice. We would definitely recommend the Pine Ridge community to other families.

they are very attentive to her needs. The food is great. Her room is clean. Her laundry is done

Shortly after they moved in, my mom got sick and spent most of the next two months in the hospital. She passed away on [date removed], but I can tell you she really loved the time she spent there, and my Dad really loves it there too. We are really happy they moved in there, even if my mom didn't get to enjoy it for long. My Dad loves the food there and enjoys socializing in the dining hall. We appreciate the way the staff gets to know all of the residents. Even though they didn't really get to know my Mom because she wasn't there a lot, they always asked about her when she was hospitalized. My Dad loves his little patio, and is looking forward to the warmer weather so he can spend time out there. Great move for my parents!

My mom loved one, loves the screened in back porch, they are not a drinker but is excited for wine with dinner on Friday. My loved one sends me a pic of the box every week so I can see. The staff that answers the phone are pleasant.

My mother loves the food at this community and they have some of favorites. The chef is really good. They have a lot of activities with a calendar with things going everyday at the community. My loved one was able to bring her own furniture. The people are very friendly and the food is good, they have a lot of activities and it is very clean, we like it and it will most likely be long term. I like that this community also is all one level. You can have dogs and more.

I would recommend Pine Ridge of Hayes to others.

This community has a warm and welcoming feeling to it the moment you walk in. The staff are very friendly and go above and beyond all requests with a smile. The food is outstanding, the community is clean, and resident safety is the number one consideration.

It's a good place for my loved one. She likes it there. She likes the people and the other residents, and they make her feel comfortable. There are some hidden issues that we weren't aware of upfront, just due to understaffing. And it's not affordable for us long-term. But the people are good, and the food is mostly good. Just be sure to ask lots of questions. I do feel like they were as upfront with me as possible, but there were still things I wish I had known going in.

We chose Pine Ridge of Hayes because I really liked the woman that I spoke with and when I went to tour it seemed like the residents were active and not just sitting in their rooms. The location is also great and the price worked for us. The apartment sizes are very spacious, she has one of the smallest ones and she is thrilled with the size. They are doing a great job and mom really likes it here. I would absolutely recommend to others.

I have had my mom at Pine Ridge of Hayes for almost 2 years. We have had a fantastic experience. The staff is wonderful. They are wonderful with the residents. My mom is so happy there and loves all the staff. She is very comfortable and knows if she needs anything all she has to do is ask. They take pride in making their residents happy and well taken care of. I am so pleased that we chose the place for my mother.

We chose Pine Ridge of Hayes because the location was an area my mom was familiar with and she was in early stages of dementia and also the price was good. I did eat here quite a bit and I enjoyed the food. The activities were a lower score because I heard from staff and from my mother that there was a personality conflict between my mother and the activities director. I tried to set up a sit down but I could not get a hold of anyone to set it up. There was also very little follow up with the doctors and nurses, so communication was an issue. It is more of an independent living facility, so I would recommend it for that.

We have been contemplating a senior apartment for my mom who will be 90 for about a year now. She’s feisty and has all her wits but needs less maintenance. The staff each and everyone of them have gone out of their way to be helpful and kind. The patient’s level especially during all this Covid has been extraordinary.We finally move mom in a couple of weeks ago and although she still not 100% thrilled we are the family are knowing she’s in a safe environment. She’s very active and I believe now that she’s out of quarantine will join the community happily and be able to continue her social activities within the community during these trying times

The staff at Pine Ridge of Hayes are very caring people. When my parents moved in, my father needed a lot of assistance, they were there for him. That helped my mother out in a lot of ways. Since my fathers passing, my mother is striving there. Playing games, going on road trips, using the hair salon, joining in on other activities. She loves it there, she has made a lot of new friends. Its been two years now, and we cant thank everyone there for being there. Even with this Corona virus issue going on, they have done an excellent job keeping everyone virus free. Keep up the great work.

Pine Ridge of Hayes is a 5 + star Independent living with many great benefits. My Uncles Parents lived at Pine Ridge of Hayes for 6 years. He talked about how great the staff was and how well his parents were taken care of. When we started looking for an Independent/assisted living home by my in-laws my Uncle reminded me of Pine Ridge. We brought my in-laws to see the Pine Ridge and after taking a tour and talking to the staff and residents my mother in-law made her mind up instantly. ALL of the staff from the Director [name removed], Sales Director [name removed], housekeeping, activities director, medical staff, front desk, maintenance, the chef and dining room staff are so friendly and kind. They take care of and treat our mother and our family like we are their family. All of the staff at Pine Ridge of Hayes is our second family now. Through this pandemic they have kept all the residents virus free!!! Excellent job on all of their parts!!

Hello to all those wondering if this is a good place for your loved one, well I give it a big star yes it is. My father was living with us for a year and wanting to stay forever with us and it got too much for us so I took him to meet the wonderful staff there and should first say I took him to other Places first & my family picked this place as the best one being we all thought [name removed] who showed us around the place was like so sweet and caring of all places we went to. As stubborn as my dad is he even said he could tell [name removed] truly was precious and caring. Since then I have met many more that work there and they are all so thoughtful and caring I feel blessed we chose this place and to see my Dad actually happy there has made my life so much happier. I love the fact they have this little screened in porch to view the court yard unlike all the others I saw. My dad is actually happy now :)

I like that it is all on one floor. Room size is good. The food is fair. The have an outdoor courtyard and walking areas. For the most part it was a good experience. I did not care for their home care services.

Although my mother chose to stay in the Petoskey, Michigan area, rather than moving downstate, I was very impressed with Pine Ridge of Hayes Assisted Living. The administrative staff was very knowledgeable and helpful, especially [Name removed]. As we toured the facility I noticed how friendly and caring she was with all of the residents we walked by. She knew everyone’s name and greeted them and engaged in conversations with them. You could tell she was genuinely interested in their lives. The facility was very clean and homey. It was all on one floor with a central hall. The hall had many comfortable seating areas along it so people with walkers could sit and rest if needed and socialize with others. My mother is now in a very large facility in northern Michigan and they are lacking that amenity. It makes it impossible for her to go long distances with her walker, or to socialize along the way. She needs assistance to get to all meals because of the long distance to dining on another floor. At Pine Ridge of Hayes this would not be a problem. Because it is smaller and on one floor, people with some mobility problems would find it much easier to navigate without extra assistance. I also loved the size of the apartments and that each had very nice screened in porches. I spoke at length to a few residents who were very happy there and raved about the food and activities. If my mother decides to make a better choice by moving downstate, Pine Ridge of Hayes will definitely be the choice.

The time had finally come when our family had to consider getting help to care for Dad. We explored options like sharing the load between siblings ( worked for about 4 years), then, highing in home care or finding an independent living community. After searching around with Dad, he expressed interest in Pine Ridge. We moved him in and it has worked out really well. The staff and guests have welcomed him and he has made some good friends. He get his 3 meals a day. They clean his clothes and his apartment. They provide him with a "help" pendant and also have social events and entertainment. Our family feels comfortable that Dad is getting the help he needs while still maintaining his independence.