Park Summit

My father has only been at Park Summit for a few months but so far I have been very impressed. When we first visited and he first moved in, everyone was so nice and I figured that was part of the sales pitch. Since he has moved in we have consistently experienced the highest level of customer service. He has had some issues that have required extra attention, and they have never once given us the feeling that they are annoyed by it or that it is problematic. The facility is great and currently undergoing renovations to modernize. The food is good we have joined him in the dining room expecting hospital quality food but have been pleasantly surprised. I would not hesitate to recommend this faculty to family and friends

My low scores are based on more than one occasion of my loved one needing assistance in the evenings. One time they had an UTI and needed someone to bring them a catheter from the bathroom to their bed, so they could self catheterize. They would not do this. I had to leave work to come and hand them a catheter

Park Summit has an excellent director, dining, excercise, and maintenance staff. Everyone seems to love it here. We even created our own we love Park Summit shirts. We could not be happier we came here.

Unfortunately, my mother doesn't go to the dining room. I have not heard anything negative about the food. She's just an introvert. Also hard to accurately score the activities. My mother has gone to some of the activities and I thought she liked them, but doesn't go anymore because she's an introvert. I'm going to give Park Summit a 5 based on other retirement communities in the area and they're cost. I've been there and think my mothers unit, the staff and information on maintenance that she has told me about are very good.

I toured several properties set up by your organization. I wondered how senior living fit my budget. I was interviewed and answered truthfully. Flooded with emails directing me to both Federal and Community resources which I am still in the process of investigating. The sales department could have not been more warm, professional, and courteous. Upon the tour, I was introduced to the majority of the staff all of whom were very pleasant. The property is well-kept and Dining has been over the top. Clearly, without financial resources, this has become a problem. I received a demand letter for payment of five thousand dollars if not paid, I will be sued. My health was stable upon the move date, however shortly after not at all good. I do hope that this review triggers help! Speaking with one of your colleagues I have been advised to make no payment.=

i just moved from i.l. at park summitt to a.l. at park summit they take care of my needs 3 meals a day cloths that need washes look in on me etc the events at i.l. at park summit are better tham a.l. for me most of the residents at a.l. are not in there rights minds they don;t come to events ect i go to exercise art class ext there is bingo every day they promise park summit would be remolel but nothing happen i am satfied here they were wonerful moving me from i.l. to a.l.

Really, and I'm not just saying this, all categories are 5's! I love the place and my mom is thriving there. We chose Park Summit because of cost, staff, residents and location. They are very accommodating, kind and patient.

The food is good and the staff is friendly. The building is a bit older and I hope that they do some upgrades.

The facility's follow up is poor at best. Issues have come up over the last 9 months and their response time is unacceptable.. had to email the director of the facility on a few occasions and even then the response time was slow. There is definitely a disconnect between operations / administration/ and Nursing. We moved mom and dad in 9 months ago and never heard back from Sales or Operations manager. Good dog and pony show. The facility operates on a "level of care point system". They will not provide us with a list of services they provide for each level of care. We felt that the facility wanted to up charge at every opportunity within the first 6 months. The facility claims they do light cleaning only to see that the workers push the dirt around. Each time we inspect after the cleaning, we find crumbs and dirt on the floor because they they didn't do a thorough job. We brought up the issue to the facility manager who said that should have never happened but it never changes. The workers are very friendly and kind. There is no consistency at all. The Nursing staff do not pass on messages between shifts or follow up for anything requested. The food is very good. If Mom and Dad can't make it to any meals in the dining room, they check on them and make sure they have their meals. Mom & dad chooses not to participate. No opinion The facility appears to be not as expensive as the other facilities we toured but the overall quality of the service is too expense.

Give a better orientation to the place for the resident. Including the help. You don't know anyone. More variety of activities. So people don't stay in their rooms all day only to come out for meals. Let's just say the admission to the place very confusing no one followed through. Nice quiet place could use some updating. Staff you see is friendly. Anyone entering facility should be able to be up and around to enjoy their services.

They need more kitchen help according to my loved one. She says some of the food is good. Some not her liking. It looks like they have a good choice of activities from the calendar. I went to them alone with no appt, the person at front desk was so nice to give me a brief tour. I then came back with my mom the next day. The sales team answered all my questions and my mom.

We looked at so many places. Most of them were nice. This place was by far the most beautiful with the most lively community in our price range. My mom loves it, and we are very happy with it.

This facility was our first choice. Love the cleanliness and staff. It's also close to my job.

My loved one's care is being met and we are pleased that the medical needs are consistent for my loved one. The staff are wonderful to work with. There is bingo almost everyday for the residents, along with other activities for them to participate in. The meals are served three times a day to the residents, and they are able to meet dietary restrictions when needed.

I would tell others to sign up and come here. The friendliness, cleanliness, and staff all stand out to me. Some of the activities available are trips around town, bingo, crafts, religion, and more for the residents to participate in.

My experience here has been very good, and so far I have no complaints. I like that I don't have to cook. The food is pretty darn tasty for a place like this. I was expecting cafeteria food, and this is a step above. I'm liking the other residents and am looking forward to socializing more going forward. I think it's an excellent value here.