Pacifica Senior Living Forest Trace

[name removed] did a great job explaining in detail and giving us a tour of the community and thanks to [name removed] in touch with you.

Fantastic tour. Explained everything and made us so comfortable meeting out moms needs.

When looking for a place for a love one is hard. Finding a place like Pacifica and someone kind and understanding like [name removed] makes it so much easier to manage excellent care. Love it.

I had a wonderful tour with [name removed]. She was truly amazing and made me feel so at ease with finding an apartment for my mom.

[name removed] has been extremely friendly and helpful not to mention accommodating us with 2 tours. The facility gives a warm at home feeling, not like retirement facility. Everyone is so happy here and we are excited to be part of it.

I would say I know a great place if you ever need a place for a family member

The grounds were like a park setting and the surrounding lake and golfing were a plus. I loved the staff and the units were lovely as they are remodeling them including the hallways which are bright and airy. The food was really good and I’m thinking seriously of making pacific my next home

It's very boring. No activities. Also, there isn't good medical care and follow up. The facility seems overwhelmed. No stimulation. The rooms are large and there's privacy but very isolating. say the facility has room for improvement. There is a great staff member that helps as an aide in the memory care but she is busy and can't spend one on one much with anyone

Had very high expectations for the level of care and accommodations at Pacifica Forest Trace memory care facility, even paid more than we were able to afford but we are sadly dissatisfied with the lack of care they have for their residents. Caregivers and nurses do not seem to genuinely care. Communication with management is very poor. We are looking to move my loved one from there.

We find strangers become friends when you are friendly and make an effort to remember names. Activities are posted in a monthly calendar. Movies, classes, lectures, arts and crafts, etc. Lots of walkways, a large pool and many benches to rest on as well as a shaded patio with fans. After dinner live musical entertainment several times a week. Small pets are allowed if you are able to care for them. We are both in our early 80’s and I was more than ready for three meals a day to be cooked for me.

The reason we give the quality of care a 3 is because the wrong meds were given to our loved one. He was only there a few months before he passed away. The biggest positive was the staff that work directly with him were very caring and you could tell actually are there because they care, it's not just a job. Biggest negative was communication back to us from the administrative staff. My mother would have to physically go there to be able to talk to someone.

The units were spacious and conveniently located. The community is green and lovely with a nice pool, tennis courts and activities. My mother was in assisted-living, but my opinion it's an ideal setting for active retirees in independent living.

First off let me say even though she initially brought up the subject of assisted living, my mother was not very enthusiastic about the idea when it became a reality. That being said, A Place for Mom was very helpful with Communities and other resources. Pacifica-Forest Trace was one of several Communities we toured and my mom really liked it. The original plan was for her to move into a shared apartment but the next day a 1/1 opened up and it was beautiful as well as reasonable compared to other Communities in the area. They have plenty of activities and outings to keep residents occupied and the grounds are kept in good condition. Prior to residing at Forest Trace, my mom was pretty much isolated and now she gets out and socializes regularly. Even though she is still adjusting to the Community, my mom is now aware she is in a much better place.

An appointment to hear about "downsizing." I would love to move there and live out my life. I am 88, my condo is up for sale, my future is uncertain. I'm now excited of the possibility of making Pacifica my home.

Excellent customer service and a wonderful tour

medical, maintenance, and housekeeping staff very friendly, management needs improvement. The only areas we have had concerns were mainly with management. Day one of orientation didn't go well at all which created issues with the medication administration of my father. Unfortunately to this day, the property manager has not made any efforts to meet us. The only few interactions has been through email. Other than that, my father is happy and has accommodated at his new place. The nurses have really made my father feel welcomed. I would also say the facility is kept very clean inside and concierge staff is also very friendly and helpful. I would say the location offers various options for residents and that the nurses, maintenance, and housekeeping staff are friendly, however it is very important to maintain VERY involved to keep informed of the details of level of care that are being given to residents as we have already in a matter of 3 months have encountered issues with the medication administration of our father. This is important to us as it is the main reason our father is in an assisted facility.

Very spacious, friendly, energetic specialist. Very detailed.

We love this place & when I get to the point of needing assistance I want to come here.

The cousin of the resident ([name removed]). After a year of struggle to get my cousin out of her home which is debt ridden I was able to sell her home. Now what? A Place for Mom comes to mind hence [names removed] Pacifica will now be able to provide what is necessary.

Exceeded expectations - nice grounds, clubhouse, pool, etc Spacious apt!