Pacifica Senior Living Bonita

My Mother moved from an assisted living large community in Hawaii to Villa Bonita and we feel it is the perfect fit. The staff is so helpful, caring and personable. My mother loves the food and is so happy with her apartment. Thanks to Pam for all her help in making Mom's transition so easy for our family.

At Villa Bonita Senior Living the staff was great with getting dad in and situated. They were really accommodating and great to work with. I am really pleased with everything here.

The marketing person I dealt with at Villa Bonita Senior living was great. I also was impressed by the activities director. I have eaten at Villa Bonita on several occasions and the food is excellent. My mother loves it here, which is the most important part to me.

very friendly food is good , medical service is good. activities are very good, nice outdoor garden!

Overall I think they do a good job at Villa Bonita. The place is well kept and clean, and the staff all seem friendly. They take good care of the people who live here.

I visited this facility and was not happy with the interview due to not being sure if only dad would need thier services or both of my parents. Both of my parents in the same room was not an option.

Nice place. One bedroom plan a little smaller than Oakdale of La Mesa, but they have some available. A place I will take my patents to see.

After my initial viewing of Villa Bonita and a couple other assisted living type of homes in the immediate erea I brought my mom down a couple of weeks later to get a feel for herself. My mother is blind and needed to be closer to me so that I may help her with mail, documents and so forth. When I first arrived at Villa Bonita I explained to the young marketing person my mother's needs. Including a very bright room, transportation and transportation to go shopping weekly. I was assured that all of these things would be provided for her. As it turns out the transportation for doctors appointments are on Tuesday and Thursday and must be within a 15 mile radius only. That doesn't work. Worse yet for the shopping trip you must be on a list and as it stands mu mom is about four months down because they use one car that seats seven people. My mother was told that only that the Executives carry keys that could open any room but that was false. Someone got into her room and stole her beautiful pearl necklace. As you can see there have been numerous lies lies and lies by omission.

Jennifer, who gave us the tour was very helpful and thorough. The rooms are nice, and it may be something to consider.

They’re very friendly, very serviceable, and my loved one was very happy. It improved my loved one’s health. The food was a fourth. The garden areas were beautiful. There was plenty of parking. They could have used more activities.

Our family has been extremely happy with the care our Dad has received at Villa Bonita Senior Living. The staff is always friendly and helpful. Most importantly our Dad's health has improved since he moved in. He is happy and participating in activities we wouldn't have guessed he would. We have had extenuating circumstances and Villa Bonita rose to the challenge. We highly recommend Villa Bonita.

Assistant Marketing Director Athena Blackwood really did a fine job in determining our needs and showing us the rooms that would work.

I’m satisfied with the care services. It’s very clean. I guess it goes back to the value rating – in the whole San Diego county area it’s one of the best values for someone who needs assisted living. The food is okay, some it could be better. I haven’t had any issues with parking or the laundry services.

Didn't like the configuration of the place, because it didn't have actual doors on the bedrooms. Property over all was nice, wasn't too bad, and you could walk around. Cost was too much, my mom can only afford so much. Cost was $3500, but with medication management it would've gone up to $4,000.

We were disappointed in the way we were rushed through our tour. It felt as though they didn't want us to take too close a look at the facility. I would not recommend Villa Bonita to others.

We love it! They did an assessment free of charge. Between my mom's physician report and their assessment they determined that she should be in the memory center. It's a lock down facility with very limited social interaction. The other people had advanced Alzheimer's and were uncommunicative. It was very stressful because my mother's dementia only affects part of her life. Otherwise she is very cognizant of everything. We petitioned the director to have her reassessed within a week. He personally took charge of her case and said as long as we feel she's not a danger to herself or other he would do everything in his power to get her into the general population. In 3 weeks she was moved to the best room in the whole facility. It's closes to where she's around other caregivers, right down the hall from the lobby, community room, and dining room. They do everything in their power to make her feel comfortable and the price went down 60%! Nobody does that! They provide transportation to doctor's appts but if you need to be wait for you or something, that would be an added cost. When I was out of town for a month they have sent someone in with her at all 6 PT appts to sit and wait for her and never charged me a cent! They treat my mother like family. They don't have all the bells and whistles that some other places have but my mom doesn't need all that. They are family oriented. You never see the director in his office. He's always out and about. He's totally accessible. We had a billing problem with the insurance company. He called the insurance company himself and he found out what the problem was which wasn't even on his end. He went the extra 20 miles to contact the insurance company instead of just saying the problem wasn't on their end. They are absolutely amazing so we are just thrilled to death.

Overall it's pretty good. They have good meals and good, friendly staff people. The people seem very happy there. They do bingo, social hours, they have a few outings, and they have special speaker that come in. My dad gets assistance with bathing, dressing, and toiletry needs and all the care is pretty good.

They were a finalist when I was looking for a place for my aunt but at that time (3 years ago) they were not able to give insulin injections. When the time came that she needed them I didn't want to have to move her. I liked the fact that it was a little smaller and had a little more homelike atmosphere. I like the fact that each room had its own little balcony/access to the outdoors. Two main things that made it go our of contention as that they were not able to give insulin injections and that they apartments and room were really small. I did not want my aunt to have to downsize so rapidly. I thought that would be too difficult for her.

We are moving my mother to this facility. Clean, great staff, small memory care wing on the bottom floor. Access to gardens, good food. We hope it is a good match. Close to our home.

They are very, very, very expensive comparatively. The are also very accommodating. The transition for my father went very smoothly. He is very happy there. I would recommend them. For activities, they have pretty much everything within the facility from ice cream socials to happy hours to games. It's really nice what they do on birthdays. They have a huge party for all the residents during that birthday month. It's really nice.