Paradise Village

We would leave all 5s for Paradise Village, with the exception that they could improve on a contact of some kind by an administrator or designated person, to reach out to loved ones with condolences when the resident passes away. Just a simple phone call would have been nice. [name removed] recently passed away unexpectedly, and any contact that we have had with PV has been prompted by us, ie.. contacting the receptionist to get ahold of the security team to find out what happened, and calling the billing department. It has been all business on their end. We haven't heard from them once. And we were a family who visited quite often. It has left a bad taste in our mouths.

Our experience was very positive. The facility is pleasant, clean, attentive staff and they have a beautiful pool.

Facility is nice and clean. Food was good. My dad fell and had multiple transports from facility to hospital. I feel he could have been watched over better after 1st fall. I feel the cost of care is extreme but seems the industry standard.

Very helpful staff. And great management. Apartment sizes are best of all! Compared to others we visited these are much bigger with full kitchen. They are working on improving the food.

Other than a language barrier, my father enjoys his residency here. The staff communicates with me and keeps me posted on his well-being and the care they provide for Dad is great. They make him feel comfortable.

I think it's a great place a a great value. I would recommend to others.

I could confidently recommend Paradise Village retirement community. They have a pool, mini-golf, movie theater, nice outdoor areas, library, games, puzzles, and lots of activities on the monthly calendar.

The staff at Paradise Village are very responsive and helpful when needed. I would highly recommend this facility to others looking.

Cedars at Paradise Village is a wonderful place for any retiree that needs assistance. Based on the experience we have had, we would absolutely recommend this community to other families who may need a place for their loved ones

Although they were likely, my elderly parents did not become residents of Paradise Village -- [removed]. They toured and were interviewed in 2024. Favorably impressed and inclined to move. However, the situation changed quickly. [name removed] is a true professional whom I will never, ever forget. She is kind, highly skilled, thorough, responsive and respectful. We were basically *potentials.* My parents resided at another Independent Living property, but required more attention. So, we started to explore. My dad died before a move could happen. [name removed] recommended an amazing Hospice Agency had it been needed; still follows up with me to ask how I'M doing; understood and applauded my mom's decision to move out of state to be w/extended family. Strong moral and ethical compass. My impression of PV overall and of [name removed], specifically, is top-notch.

I love it here at Paradise Village. This is like being in a resort. There are 4 resident buildings. I am on the 4th floor and there are 5 floors in each building. People walk around with smiles on their faces and everyone says hello. The staff is great and I think it is because they get treated well. If you have a last minute doctor visit and there is room in the van or car, they will take you. At my previous facility, you had to have a transportation request in 7 days in advance and there weren't any exceptions.

We had an amazing tour with my grandma with this very beautiful place. We are looking forward that my grandma will soon be moving in assisted living. The people here are very welcoming. I love this place!

Paradise village is such an amazing place especially for those in need of assistance. My mother recently moved in and has made so many friends, she loves the care staff and especially the food! I’d recommend paradise village to anyone.

All categories for Paradise Village get 5 stars! I think the staff is friendly and helpful.

What our family likes the most about the Paradise Village are the variety of different activities they have going on for the residents there. Also we really like how everyone at the community is very friendly. Based on the experience we have had so far, we would recommend this community to others.

Based on the experience we have had so far, some suggestions for improvement would be to expand the communication to the residents via email and/or texts.

What we like the most about this community is the staff team, they are wonderful! All issues we have had are addressed immediately and things are kept so clean. Based on the experience we have had so far with Paradise Village, we would recommend this community to other families.

The employees are very friendly and helpful. The building is very nice and keep spotless. Lots of open space. There is always something for the residents to participate in. My relative even though she is younger than most, the residents have alway made her feel welcome. Inviting her to sit for dinner with them and when she passes someone while getting around, they always say hello. She has joined a club and is very happy.I am so impressed by this community that I would live there when I feel it is time.

They are 'unofficially' affiliated with the 7th Day Adventist Church, and they try to keep you from finding it out when you tour the place. You learn about once you are already hooked on the beautiful accommodations, and they reel you in. It didn't bother me a lot in the beginning, but it got worse. I moved in to 'Paradise,' and it seemed that so many residents are either evangelical ministers, or are married to one, or are children of missionaries or ministers. That's fine; to each, his own. I knew the place was not for me and I moved out. I'm a very 'live and let live' kind of person. Others there might be the same, but it would take months and months to find other like minded people there. There wasn't any help from staff to be able to find other like minded people. There was such a majority of 'religious nuts' that I had to get out ASAP. It was a discouraging waste of time and money.

The Paradise Valley Village has many good things going for it and a few rather bad, also. The architecture, construction, maintenance and management are excellent and a pleasure to live with, but, the food is way over-priced, weird and half the time so inedible it makes even Denny's look good. There seems to be a none working chef whose menue selections, layout and makeup are childish at best. The soups, salads, drinks are very good. Most buffets and maybe one meal per week are fine. The wait staff are very friendly and considerate. The $450/month food charge is unreasonable considering the above. Some residents are paying only $250??