Overlook Green Senior Living

The staff at Overlook Green Senior Living are very kind and always helpful. The housekeeping is okay...they seem to stick to the published schedule. Communication with the family is good, they keep the family informed about my dad's situation. The move in process was easy. The food is okay...there are not a ton of options compared to some other places. Overall, I would recommend Overlook Green Senior Living to others.

The managers are friendly, nice and informative. They'll communicate with me if something happens, otherwise I get no updates. The patient care staff: there is not enough, patients are ignored, daily bathing for patients who need assistance doesn't happen. My loved one loses laundry every month, even though I've labeled it all. The move in process was fine. The public bathrooms are dirty. I am disappointed in the lack of attention. It's costing my loved one's entire pension. Charges have increased with no notice and no explanation. They get fixed, but it seems like a lot of 'oversights.'

Very personable, friendly and pleasant staff. Family atmosphere. I would recommend Overlook Green Senior Living highly. They are compassionate and welcoming.

The biggest issue my wife and I had was performance. Food was good. The place is very clean and well kept. Management staff was great....explained how my mother in law would be cared for. The problem is that outside of medication management, which is outrageously high, everything else fell short. She was charged as a Level 3(2 person assist). After about 4-5 days of rehab and my wife walking with her, she was basically on her own. No one came for her for meals as we were told. She got up and walked herself to the dining room. Walked herself to activities. Bottom line is that they need more staff. But based on the number of empty rooms we saw on my mother-in-law's wing, I can see why they don't. Would I recommend them to a friend.....yes.....with the caveat that they better watch their loved one closely! I only say that because what I've learned from this whole experience and talking to friends.....Overlook is no better or worse than most of the other homes in this area.

The facility is well laid out with the majority of rooms on the main floor. There are large windows in the rooms, skylights in the hallways, a sunroom, and a wall of windows in the dining room. The abundance of natural light attracted us. With green lawn surrounding the building, it seems more spacious. Staff is excellent - attentive and skilled. Staff turnover is low. They have events monthly that residents can invite 3 guests. Staff goes all out for this. There is always delicious food and entertainment. Overall we are delighted with Overlook Green. I feel like Mom is in capable hands and she is happy there.

I would recommend it to friend, for their loved ones.

I would recommend it! I feel like it was a good fit for my dad. I think it was expensive.. they all are.My dad could not walk when he arrived at Overlook Green and he's back to where he was prior to his 3 month hospital / rehab stay.

They genuinely care about the residents and keep family members posted about everything. I got a good vibe when I saw the facility on my initial tour and they are reasonably priced compared to other places that just were not as nice as Overlook Green is.

It's in a safe area and the food is pretty good. They try to have activities for the residents. Some of the staff are the best people you will meet but unfortunately there are some bad eggs there also and it makes you question the care being given to your loved ones. Probably find that everywhere though. Those people have a tough job. I really appreciate what they do. If I had to do it again, I would consider Overlook Green for sure.

The facility has a very friendly atmosphere. I am a physical therapist in an inpatient rehabilitation center so there were specific things that I was looking for in a facility. Cleanliness, retention of employees, professionalism, friendliness, and a welcoming atmosphere with lots of activities for my mom to help stimulate her mentally and physically. Overlook Green met all of my criteria. My mom enjoyed her stay there, and I had peace of mind, knowing she was well taken care of.

My Father is very well cared for there, even though he can be difficult to get along with. The staff does a wonderful job of caring for him! The price point and appearance of the facility inside and outside were the main reasons that we chose Overlook Green over other places that we looked into at the time. I would recommend this community to anybody looking for care for their loved ones.

We picked this community, because of the cost and service. I would recommend to other families. The night crew could better/improved.

The visit was very positive, the facility was well maintained and inviting. The staff was personable with many years of service, and our family felt Overlook was the best fit for mom's needs now and later as her needs change. I would recommend to other families.

My family and loved one had a good experience with Overlook Green. The community is clean. If you ask them to do something for the person living there it takes them a very long time to do it if they do it at all. We would encourage you to ask lots of questions about the community and care they are able to provide for your loved one.

We are pleased that we moved Mom. She is getting better care and attention than in her previous assisted living facility. Mom has very low vision and falls often. She is assisted off the floor and we are called every time she falls, whether she is hurt or not. Overlook Green has a lovely sunroom that Mom enjoys. She is pleased to have Rosary 3 times a week. I would recommend Overlook Green. It is friendly and homey. Staff is experienced and know how to work with elderly people.

Everyone is very friendly. Messages left for the director do not get returned. If I have a question about something I have to go there, which I do every 3-4 days. My experience with A Place For Mom was really great, very helpful. My experience with Overlook Green has been mediocre.

Very happy with mom's care. A few hiccups at first but very pleased with responsiveness of staff to help transition mom. Everyone is extremely friendly and it is a caring "family" type of atmosphere.

We were in a difficult situation with my mom and we came upon Overlook Green and the director really helped us to make my mom comfortable and, in turn, make us comfortable in setting her up there. Since my mom has been there, she is probably more healthy than she's been in years. She is eating properly and is getting her medication on schedule. She has made friends and likes going to the activities like bingo, but still is able to go to her apt. to do her own activities. The director sends us personal notes and pictures and she is always available to answer questions or help out. I also have spoken with other staff members on occasion and they all have been helpful and friendly. I live out of town, so I can't be there regularly, but I don't worry a bit knowing my mom is being cared for and is safe. I also like that the facility is located in a quiet neighborhood with lots of trees and beautiful views. I highly recommend Overlook Green.

We were totally satisfied with the community. Hospice was involved with my loved ones care, and we were a little dissapointed. It was two people, who always paid special attention to my loved one. They did a really nice job of engaging with the residents. I would advice other families, to check out other facilities, undestand what you are looking for. They were really friendly. The rooms were clean all the time. My loved had on clean clothes and they always took extra care of my loved one.

It is a very bright place with lots of big windows and green outside! The outdoor spaces are very important to my aunt, as she was quite the gardener. She loves sitting out on the patio, and they even let us bring bird feeders to put outside for her. The rooms don't feel like tiny closets. The staff is very friendly. At times the staff shortages (like everywhere right now) cause issues with small things. The food is not as varied or as good as I would have thought. Pricing is very similar everywhere around here. Overall I recommend it.