Paramount Senior Living at South Hills

My father passed away in late June, by the way. Paramount of South Hills was an EXCELLENT place for us to spend his last year with him. From the administrators to the caregivers, they welcomed us like family here.

What our family likes the most about the community is that the staff has been very attentive and informative the entire time he has been there. They are always very friendly when we walk through. The facility is always clean and doesn't smell.

I would recommend this facility. Mom says it feels much more like her own apartment than a nursing home.

For the staff that directly interfaces daily with our loved one. 2 for management. It is very expensive for ordinary working people, but overall we would recommend this community to other families because our loved one is happy, clean and safe.

There is a serious lack of quality senior care in the world today, but that is not true at Paramount. The facility is so clean, the staff are friendly and professional. I can honestly say I would recommend Paramount to anyone looking for quality care and an excellent place to live.

We are having an excellent experience at Paramount Senior Living at South Hills. The move-in process was smooth and they were VERY accommodating! Housekeeping is constantly present (I have seen a trash can emptied five times in one day), with full cleaning: in addition to the bathroom and trash, thorough attention to all furniture surfaces and complete floor cleaning. The food is forced to be bland for the sake of low-sodium residents, but they provide salt for you to use. The menu is varied and I notice a big effort to get lots of potassium foods in there (important for the seniors' needs), as well as good protein and fiber. The staff watch carefully how much residents are eating and do what they can to both help the resident and to inform the family member, if the family takes an interest. I definitely recommend Paramount Senior Living at South Hills to others.

According to our loved one the meals would get a 3 out of 5, and with the activities they also get a 3, although my aunt is not one to participate,. I never saw much going on in the activities room. Not even sure there is an activities director. I always felt safe and didn't worry about her there. The care was very good when she went in as needing more help. She was always checked on and taken care of. Overall, I am happy with her stay. I never worried if she was ok, and if I did, [name removed] was just a call away. I would like for her to stay, but she is hell bent on leaving! She says that it's too much money to just sit in her room. And she hated the lack of privacy. No one knocking, house keeping just walking in on her. She's a very private lady. If anyone needed a place, I would not hesitate to guide them your way, as long as they didn't like to mix and mingle.

There is no complaints. We are grateful for their care. We picked this community because it was a good fit for our loved one. They offer personalized, and compassionate care.I would recommend to others.

This facility would be a good choice for your loved one. They residents are provided with three meals a day plus snacks. They offer a whole range of activities to religious services, nail polishing, bingo and other games, music, movies, entertainment come in, they like the family's to come in for activities as well.

Things were okay in the beginning, and then things went downhill fast. The meals were horrible, and I would have to bring my loved one meals to support them. I believe the allotment for meals was monetarily minimal. The aides were nice in the beginning, and then they became snippy towards my loved one and family. My loved one was left in the Hoyer lift and then my loved one became numb and had trouble breathing. It was one thing after another while my loved one was here. One of the nurses was fired due to them spending extra time caring for my loved one. I felt there was no professional assistance with the staff in the community. Paramount hospice wasn't willing to allow the breathing machine due to it being part of assistance in life saving measures. Someone in the community took some of my loved one's belongings right after my loved one passed away without permission from the family.

We really like this community and it is more affordable then others in the area. Based on the experience we have had so far with Paramount we would recommend them to other families. When we do speak with our loved one he does say he enjoys the meals. He is not one to venture out and join in on activities but when he does go he says he enjoys them as well.

Our loved one had a short stay here. This has been a better experience for us than other communities I've been in.

My loved one had really high care needs. They just didn't have enough staff to begin with, and then they kept taking on more residents. If he didn't need as much help, maybe I would rate them differently. I don't want to take a way from the nice and compassionate people who were there, but some of the staff were not compassionate, and management tended to be unresponsive and unbothered by our concerns to meet our loved one's needs. He had no control over the temperature in his room, which negatively affected his particular health condition. It was just a very unfortunate situation. I was told they could meet his needs, and that he could use the van to go to physical therapy. I would say about 90% of the things I was told were not true.

The community is understaffed right now and there are to many residents with not enough staff. I would still recommend this community to others based on my total experience.

The location was important to us, and the architecture of the building itself is very appealing, and the big skylight offers a lot of natural lighting. The rooms adequate in size, however our loved one hates the food. She is really unhappy with it. The quality is just no there. The staff has been wonderful during the period, they are extraordinary.

I liked the convenience to our home. I liked the staffing arrangements. did not like the 2nd floor living.