New Haven Assisted Living and Memory Care of Kyle

I can’t say enough about New Haven in Kyle Texas. My sister has been a resident there for several months. The facility has been very clean every time I have visited. The staff is patient and caring with her. She loves the food and the chef. The staff and management have been very receptive to doing extra things that my sister needs to have the best care necessary. I can say that New Haven in Kyle has been a blessing to my sister and to me. I don’t worry because I know that she is well cared for.

Great facility.

I would recommend you checking out the community to see if it would be the right fit for your loved one. This is a nice and clean community. The community didn't have enough qualified staff to provide individualized care for my loved one. There is no nurse on staff in the building each day, and this was a big concern for me for the care of my loved one. The residents had their own rooms in the community.

Due to the shortage of workers some of the things are lacking at the community but with the correct staffing there could be changes and it used to be a priority. Delicious meals and I eat there a lot. I notice that when I do eat they always have extra meals prepared just to share. You become a part of their family, they treat you like you belong.

I would not recommend this community to others. The staff and the executive staff really don't care they focus on getting in the door and then they just don't care about your loved one. Communication was very bad and I could not get a return call or email.

This community has a new director and things are starting to turn around, and they are making improvements. For the most part the staff members are good, however for the level of care our loved one needs, she does not always receive that care. It is not always consistent. There is just not a lot of care takers for the amount of residents they had. The director is a nurse and the nurse practitioner are very good, but are certainly spread thin. The communication could use come improvement as well. At the moment they are offering bingo on Friday afternoons which our loved one really gets excited about. The main chef at this community is wonderful, he is very accommodating to all of the residents. The overall cleanliness of this community could also use some improvements.

My mother and I took a tour as she is wanting to transition to an Assisted Living Facility. The tour was great. The staff is very friendly. Many of the residents came up to us and engaged in conversation and shared how much they enjoyed living there. This facility was the best by far of 10 in the area that we toured. This will definitely be the place mom will be going too.

I was visiting a friend who took me to visit her mother in this Assisted Living Facility. Upon entering everything was very clean and organized. We were greeted by smiling and friendly staff and even the Administrator. They greeted my friend by name so there was a feeling of family. My friends mother was excited to see us but most of all she was happy, clean, and really loved her caregivers. She said she stays busy doing something or another all the time. This a place that I would move to TX should I need to place a love one of my own. 5 Stars all the way!!!!

The staff really do care. You do have to remind them of the care plan but they do get it done. They do have a high staff turnover but we just need to keep reminding the new staff of our mom's care plan and it is fine. The food is excellent and they offer a variety. The care has been wonderful and they staff are very attentive to her needs. I would definitely recommend this community to other families.

I think this is a very good place to live. it is comfortable, the people are nice and the employees are very nice.

I love it

Everyone here is GREAT!

Being cared for and get nursing help when asked for it. Would like if meals are on time and not having for some later in to table. The building stay too cold most of time. Rooms should be at 78 degrees instead of 75.

New Haven is a wonderful place for my mother. The staff is very efficient, kind, and caring, They go over and above in taking care of her needs. THe administrator is personally involved in every aspect of making this place safe, secure, and happy for all the residents. Even though it is a smaller facility, the social director provides numerous activities on a daily basis that keep her active and alert. Highly recommend.

I enjoy living here because everyone is so nice and helpful. I need a lot of help because I am 93 years old. They are cheerful and helpful and nice to me. I like exercises! Reading and art. I like the C.E.O. [name removed].

I'm very happy with everything here.

Well kept, well built, [name removed] is very good. People are very good. I can't tell you anything that's wong.

This is a very nice community. We like the staff who are caring and attentive to my mom's needs. I like knowing that she is in a clean community with a nice atmosphere.The menu is very good and I like to know she is pleased with the variety. I would highly recommend this community for the good care that is received with a good value.

Beyond my expectations. Kind and caring staff. The facility is lovely.