Inspired Living at Lakewood Ranch

My Mom has been living at Inspired for many years now and she loves it there. What makes her home so wonderful is the staff. They are always friendly always supportive and always aware of her needs and take quick action just like they are her family - and they are her family too. This is the best peace of mind for me.

From the start we loved this place because we knew mom would be in capable and caring hands. The staff visit with her at least six times a day and help her get involved in some of the many activities they hold throughout the day. The physio and occupational health people are wonderful. They work to proactively manage mom’s health while maintaining her dignity, comfort and confidence. It’s a tough balancing act, but they always find a way to make it work. The public areas and her room are clean, tidy and pleasant to visit. I usually see mom twice a week and everyone is smiling, residents and staff alike.

The community is fabulous. The staff do everything they can for the residents. There are 3 meals a day. There is a standard menu available 7am - 7pm and there is another menu for each meal, each day. There are plenty of choices. I cannot say enough about how great the community is.

There are some good things about it and some things that need to be worked on. They have some very good staff members here. They also have some growing pains going on as well. Generally everything is very good but there are some improvements that need to be made.

This facility is ok. It's clean, the atmosphere is nice overall. The staffing is an issue. Quality and care. I'm not sure if understaffing is the problem, but the aides do need work as far as responsiveness and how they handle clients. Mom is not able to get out of bed on her own and they know that, but she has to wait often when hitting her call button. She's late to breakfast often, her AC unit plug keeps falling out, it also leaks and you can see where they've tried to patch it before. She has a leak in her shower ceiling that we're still waiting for them to fix. Her closet shelf kept falling because there was a bracket missing. They did fix that. But overall, repairs aren't timely. We just expected more, especially for the price we're paying. Again, I know that staffing probably contributes to a lot of it. But it needs corrected. I wouldn't recommend them at this point.

My loved one is very happy, loved their apartment. My loved one has become more social, which is great. I picked this place because of it's all in-inclusive( etc cleaning), a convient location, it looks newer, and it's affordable for my loved one.

It would be nice to have one staff member that would be able to communicate with all the families and answer all of the emails, phone calls, and speak to us in person and field the requests of the residents and families. I believe they are understaffed. Especially since they moved over the residents from another location that closed, and they only moved over one of the staff members from the closed location according to a staff member. Sometimes it is hard for the residents and families to understand some of the staff members due to the different languages and accents of the staff members.

I would say don't believe everything that they promise.

They are very friendly at this community. They provide good care to my loved one. They are low on staff at the time but the staff that they do have are good and work well with my loved one. They have activities like noodle ball, bingo, wine down Wednesday, movies and more for the residents to do to stay busy and active in the community.

It's friendly. Overall it's a really good place. Sometimes it depends on who's working the shift. But most of the time it's excellent. It's nice and clean. They have some events sometimes, although that's limited due to Covid. They used to have a Wine Wednesday. I just make sure I go and visit her every day. Overall it's a good place. It's helped her, and it's helped us.

The staff are great here. They take great care of my aunt. One thing the community could improve on is assisting the residents with using cash or credit cards for dining out on trips.

The community is very caring and loving. The community is open to making changes to assist your loved one, such as adding more activities and additional training for the aides. The service of the food in the memory care, could be improved. Some of the activities for memory care include walks around the community, swimming, and arts and crafts for the residents.