Inspired Living at Ivy Ridge

Our experience with Inspired Living at Ivy Ridge has been excellent. From our first meeting with [name removed]we have felt that the comfort and care of our loved ones is their priority. We were helped through all of the initial paperwork and after our family members moved in we have been kept constantly informed of their condition, needs, and care. A portal exists for quick and accurate sharing of information so that informed decisions of care can be quickly and easily addressed. A notable observation was how staff members called out our family members by their first names in the first week of their admission and that they were already aware of beverage likes and dislikes. The staff pays close attention to their clients. Their level of care/compassion is very comforting to us as we KNOW our family members are in great hands.

This is the third facility I have had my living in and it is by far the best! The attendants are not only responsive but they also know my sister and her needs. She feels safe with them and trusts them.

Assistance to residents at mealtime was not good. Was told they ran out of salad and milk was not available. Clothes were missing even though Labeled them. Staff would gather in hallway and were very loud. Had to request laundry to be done. [community name removed] rated higher but food not tasty and small portions. Use paper plates to serve meals. Care of residents needs improvement. Hair greasy. Clothes soiled, not shaven for days. Several times when I arrived early he was still in bed and brought down smelling of urine. Facility very nice and roomy for the resident activities. Ankle security device not on. Asked multiple times to look into it without results. Like that a floor for memory care is on one level and no other residents from other units are kept separate. Ample space to go outside in a safe environment

Everyone is very kind and helpful. Our only concern has been with the large turnover in staff in the last year.

The staff at this facility are very caring and compassionate! It is very clean and the activity staff are great with the clients! I recommend this memory care as I have visited mostly all facilities in Pinellas county and this one is far above the others and I am very hard to please as I have high standards.

I went on a tour of the facility and the first thing that was a great impression was the amazing clean smell. With this tour I went to every square foot of the building so they have NOTHING to hide and in every area I noticed the employees interacting with the patients with smiles on their face and on both ends. The outdoor space really means a lot to patients as they can go outside and family doesn’t have to worry about them wondering off. I was truly amazed by the TV room was like a little movie theater and the patients were enjoying themselves and having a great time! If you’re looking for a clean, safe, secure place for your loved one look no more!! This place is family oriented!! The patients are #1!

The staff is so caring and truly goes above and beyond. I Would highly recommend! The facility is renovated and clean and truly just a loving caring community that would be a great place to spend your years.

My husband & I flew from AZ to FL on 11/7/23, basically to spend a little w/my brother & say goodbye. Having advanced dementia, he was pretty much failing to thrive along w/his ailing wife w/same illness. After seeing him for the first time Wed morning, we were informed by a senior Placement Specialist there were no long-term plans in place. She had set up a tour at *Inspired Living Ivy Ridge*! Walking through the doors the following day, we were literally welcomed w/open arms by [names removed]!! What a beautiful place filled w/beautiful caring souls! We explained that we had 3 days to legally get living arrangements for them. And *Ivy Ridge* made it happen! They allowed my moments of tears w/compassion & understanding, they guided us through paperwork, places to shop for furniture, etc. When my brother & his wife were pushed through the doors of Ivy Ridge the following Tues, they were greeted by such a group of 'angels' who seemed eager to become 'surrogate family members'. Thank you!!!

Mom ([name removed]) moved into Ivy Ridge in 2016 and is thriving there. She’s happy, has made friends, and enjoys the daily activities. I appreciate the phone calls that begin with “Hi we’re calling about your mom, nothing’s wrong, we just wanted to let you know the doctor saw her on Monday and noticed…” So helpful! The staff are caring, attentive and loving - from the care staff who help her get showered and dressed (she’s in a wheelchair), to those who make and serve her meals, to those who lead the activities, and those behind the scenes who keep the place clean and running smoothly - I can’t say enough good things about them. Mom is happy, I’m happy!

Ivy ridge is tons better than [name removed] where my mother spent her first few months in assisted living. First and foremost the folks at Ivy Ridge CARE. Mom feels more at home, surrounded by family. I was extremely worried at first when Ivy Ridge had a wholesale management shake up just 3 weeks after I moved mom in. [name removed], the new executive director, has been more than happy to help us. He’s a straight shooter, working through any concerns we’ve had. From proper Medicaid billing, to handling scheduling for VA doctor appointments … [name removed] has been on top of it. The medical director, [name removed], has put the proper protocols in place to not only ensure mom gets her meds daily but also ensures her hearing aids are charged and in her ears, and that she’s wearing her compression socks. Might seem like a small thing, but without both mom’s health was deteriorating. It’s really encouraging when I drop by weekly to take mom out how many aids come to give mom a hug. All the folks CARE.

They did a good job taking care of Mom. I would recommend them. We picked this community, because it was a smaller community, location (proximity to my home and work), friendly staff, and cost.

I visited Inspired Living at Ivy Ridge while looking for a memory care unit for my sister. I was very impressed with the Facility. Having been a Hospice nurse for many years I had visited many facilities in Pinellas County, but I had never been to Ivy Ridge. The facility is beautifully laid out with outside spaces for their residents. Rooms are spacious and the staff was very friendly. We loved this facility very much, but the distance from where our family lived was too great. I would recommend Ivy Ridge to anyone looking for a place for their loved one.

Our overall experience here has been very good. Housekeeping is good overall, but I often find my dad's room dirty, bed without sheets, and him in need of changing. This part is not acceptable. Friendliness is good overall, but dad has complained to me that a particular staff member is very rude and uses profanity towards him. Otherwise, the staff is very good! Meals and dining are excellent! The activities are very good, dad just chooses not to participate much and prefers to mostly keep to himself. I chose Ivy Ridge at a higher cost because I believed it would be a superior experience. So far, it has been good, but room for improvement on the things I mentioned above. Medical care component has been wonderful.

Everyone there has been so terrific and extremely friendly. Overall the meals are satisfactory. They have a ton of different activities. Our loved one really enjoys the bingo and trivia. Every month they have a different destination where they encouraged the families to come and eat meals with them. For Mardi Gras they did a themed dinner, and for the state of Nevada they did like an old Vegas theme where they had a gentlemen come play songs for them. Based on our experience so far we would recommend the community to others.

For every imaginable holiday there is some activity they find to celebrate it, and if there is not a holiday they get to explore countries. At first we thought the rooms were small, but in fact they are pretty nice and encourage the residents to get out and about. One of the unique selling points is that they can walk outside in an enclosed walk way and sitting area anytime we want. We would recommend this community to others.

We like the smallness and staff ratio here. Just seems a little expensive for what you're getting.

When my mom began showing signs of dementiaI began looking at all the Assisted Living Facilities in the area. Inspired Living at Ivy Ridge was one of them. I liked the appearances inside and out. The staff were all very friendly.

Very Caring and supportive staff. They listen to your concerns and take the time to get to know you and your loved one's individual needs. There are many memory care facilities out there but none of them show the kind of attention that Inspired at Ivy does. Highly recommended.