Independence Village of Zionsville East

I would say you have to be on top of care services to ensure what they promise is delivered. Weekend staffing is thin. There was only one registered nurse in the entire building, assisted living and Memory Care. Total staffing turnover occurred in the early spring. Things improved at that point, my husband passed away after only 10 months.

The kitchen/wait staff is wonderful, very atentive, friendly and willing to serve. The lunch was very good, cooked perfectly. Although I was expecting a buffet, it was perfectly understandable why the switch was to be placed.

No better luncheon or dinner that I could ask for. The service was fantastic and the food was delicious. 5 star meal

Their executive director is very hands-on with not only the management of the facility, but with his engagement with the residents. IVZE's Director of Nursing is exceptional, too. Very experienced, knowledgeable, and personable. Lastly, the facilities chef is just that - a real chef! I would also like to put in a mention that working with [name removed] from A Place for Mom was great! He was VERY helpful during the process and his timely follow up made for a fast and pleasant experience. Highly recommend A Place for Mom because of him. And I recently recommended A Place for Mom to a family friend because of our positive experience.

I would tell them to do some research and make sure this works fir them but all finally I'm completely comfortable with my choice at this time and thank you all for your assistance throughout.

love painting here. Good place to spend time with others.

Welcoming feeling would consider in future

Very good experiences made

Very friendly people and move in process was a breeze

All the staff in which I've interacted with have been extremely friendly, inviting, and willing to help in anyway they can. The building is well maintained & provides a warm environment to visit loved ones. Daily, there are a variety of activities for residents to participate in to promote the health of their minds, body, & the formation of new friendships.

I've not had a negative experience here! I'm so glad to be here near my daughter. It's spacious and just what I need!

All the staff & everyone is always so nice & inviting. The place is super clean and the food is really good.

Toured for my grandpa. The team was willing to get him moved in the next day, after assessment. He ended up going to skilled nursing, but it was a great experience for our family.

I walked thru the community and liked what I saw. Staff and residents were friendly and welcoming .Apartments are great and will be perfect for my parents when they are ready to move

This facility is very close to my home. Visiting is very easy. Food is good. Good variety. Nice courtyard with rockers. Makes visiting your family in warm weather a nice change. My mother enjoys sitting outside. There is a large shade tree in the center of the courtyard. It’s a nice green space. The director of Independence Village is a wonderful man who wears many hats and works long hours and is devoted to this facility.

I enjoy living here. Everyone is very nice. I enjoy all activities. I was named as resident of the month. Very many people cared. When I had a problem it was usually taken care of.

I walked thru the community and liked what I saw. Staff and residents were friendly and welcoming. Apartments are great and will be perfect for my parents when they are ready to move.

The people here are kind and helpful. I have been here for [time frame removed].

The Building is well staffed now with the exception of the activities dept. Although there is not an activity Director there at the moment, the department is running exceptionally well by the long term activities assistant. The staff genuinely care for the residents and do their best to accommodate their needs and also the desires of their families. Although some of the management staff are new, they have stepped up to the task and are making positive changes. The Residents in the building are the best bunch of people you could ever want to meet.

You always meet a friendly face when you walk into the building! The staff really care about the residents and go above and beyond to make them feel like this is their home. Not to mention how well kept and beautiful the place is decorated. The entertainment the residents receive here keeps them active and busy.