Marquette

It's been a great experience for my loved one. It's been genuinely a great experience. [name removed] doesn't believe it but I believe it saved her life. She is much healthier now because of all the exercise she's getting.

We were very pleased with Marquette. We also have a few comments, which reflect on a rating of 4 for care services. For example, toward the end of my dad's life when he was beginning to receive hospice services, there was confusion and lack of communication regarding who did what. Specifically, Marquette was bringing him food, but he needed someone to help feed him. Both Marquette and Hospice said they didn't help feed Dad, and it took a few days to discover he needed another service (Marquette Cares) to help feed him. Also, there was confusion over reordering dad's meds on a timely basis. Several times I had to step in to prevent running out of a med. Lastly, Marquette in general had a full calendar of activities, but nothing on Sunday mornings.

In my opinion the friendliness of the residents were what swayed us to Marquette over [facility removed]. We were decided on HV but I suggested we go ahead and look at Marquette. Every single resident we serendipitously ran in to was so effusive about the community it was swaying for us. Plus it was over [amount removed] less per month which doesn't suck

During this time of covid when I could not enter the facility it was very helpful to have such a caring staff. My mother was there for physical therapy. The therapist listen to my concerns and worked together for a positive outcome. My case manager, [name removed] always responded quickly. (even on her day off) . I am very grateful.

The staff is very professional and friendly. Nursing Director [name removed] is very knowledgeable in senior living and appropriate levels of care for each resident in facility based on their clinical and social needs. The Executive leadership is very resident centered and wants to make sure all residents are heard and their are happy with their care. Both [names removed] in Social Services are very concerned and involved in residents daily overall happiness and keeps families updated and involved. You will see the same faces at the facility year after year as their staff seems very stable and wants to care for their residents.

We both have been very very pleased with our choice of Marquette as our retirement home. The staff is extremely well trained and oriented to making our lives comfortable and stimulating. We are presently in Independent Living but it is comforting to know that we have available Assisted Living, Health Care or even Memory Care should it become necessary. We enjoy restaurant-style meals that compare favorably with top restaurant fine dining. To help maintain our health we have outstanding facilities staffed by trained professionals that include a completely equipped workout center and a very large indoor pool.

Last year my mother stayed at Marquette Manor up until she went to the hospital. During her stay she was treated with so much compassion and gentle care. Before even being admitted there the admissions coordinator [name removed], was very helpful and diligent when it came to making sure she was accepted in a timely manner. She also personally checked on my mother and monitored her level of care from the staff. I would recommend Marquette Manor to others in news of quality care!

Very good experience! Everyone was very attentive .

Marquette Health Center staff are very attentive to the needs of the residents. Friendly, kind, and helpful whenever assisting family with questions and request. This is a great place!

Expensive and not a high rating

I am not impressed with this place at all. During my tour I had noticed how bad the building had smelled like smoke and I was not impressed with that aspect. It did not tell me that they had smoking aloud inside of the building.