Rose Senior Living at Carmel

All 5s. Would highly recommend Rose Senior Living to other families, they treat everyone like family.

The people are what stand out. They are all great. The facilities are best I have visited. Plus the value is better than any of the other facilities I have visited. My mother in law also was a resident. She went into hospice care and I cannot begin to describe how everyone helped to make her final weeks memorable.

They are very well-intentioned but don't do as well in execution. Lots of confusion and turnover of people. My Dad says food is horrible and he does not participate in activities. Only about half full.

I am very pleased with Rose Senior Living. The staff gives very good personal attention, and they adjust their approach based on the individual residents. The facility is beautiful and relatively new. That was part of the reason why I chose it - so the environment would be similar to the upscale, contemporary home that we lived in together. It is expensive, but it seems the good ones are.

The people are all very friendly there and really have welcomed our loved one. One thing we really like is that the staff makes sure all the residents are eating together and nobody is left out, they also change up the eating groups so there is a chance for everyone to get to know one another. Based on our experience we have already recommended this community and will continue to do so

From the first call to the tour to move in, the staff went above and beyond. [name removed] in marketing is amazing. [name removed] in memory care is the most professional and kind coordinator. We looked at 10 different facilities and when we walked into Rose, it was right.

Everything is clean and neat. The residents are very well cared for. The staff is very, very friendly with them. They have lots of activities. And it's a good value compared to other places we looked at.

What I was looking for was a place that's strong on communication and had the ability to provide services needed for someone with Dementia. I wanted a community who didn't have to call me all the time for answers. If Rose Senior Living does call me, it's to inform me of a situation and not for me to remedy the situation. My mom has had a couple of bad days, and they've notified me with a resolution and explained what steps they'll take to care for her. They had their own solution, and didn't tell me I needed to pick her up or ask what they should do. The nurses are understanding of the fact that changes can occur in a person who needs memory care. Their memory care unit is on the first floor, behind a secure door. Her room has two big bright windows with a lot of natural light. There's a nice sitting area for us to enjoy when I come to visit. I see her eating better as well. Overall I would recommend Rose Senior Living at Carmel to others.

I would suggest you keep looking and not waste your money here. They don't represent what they tell you. The food is awful, cold, undercooked, and small portions. They told us that professional chefs would be on staff to cook the food, and they were actual using a service. It feels like a jail, as we aren't able to see our loved ones after 7:30 at night as the doors lock.

Loved, loved, loved this facility. Didn’t look or smell like a nursing home, the staff was amazing especially [name removed]! [name removed] really made me feel at ease, no question was ridiculous and really made me feel as my dad was their only resident!

The current Director of Nursing is always making sure her residents are receiving the best care. I would be at total peace knowing my loved one was in her care.

This was a very attractive facility but its surroundings were too "citified" for our tastes.