For pricing & availability
This facility is very flexible with responding to individual needs. My husband has Alzheimers but I am not yet ready to place him in Memory Care. They allow him to attend the activities in Memory care during the day and then let him come back to the AL side during the rest of the time. The building is very clean; the Aides are kind, caring and polite. The food is absolutely superb!!... Read more
Located in a desirable suburb of Columbus, Ohio, Hilliard Assisted Living and Memory Care maximizes each resident’s preferences and abilities. Two stories of apartments surrounded by green spaces offer different housing options. With attentive team members and maintenance-free housing, this community is able to meet the needs of seniors who would benefit from assisted living and memory care.
Hilliard Assisted Living and Memory Care offers transparent pricing for their apartment homes that match each unique lifestyle. A variety of layouts are available, and they include housekeeping and linen services. In addition, cat and dog owners will be pleased to know that they are welcome to bring their pets with them when they move in to the assisted living community.
Seniors also have daily meals right at their fingertips. Hilliard Assisted Living and Memory Care’s restaurant gives seniors a nutritional dining experience with seasonal and regional ingredients. Minds and bodies are further served via the physical therapist-hosted fitness programs and the beauty salon. In addition, seniors are welcome to take advantage of the library, sky lounge, private dining room, and other desirable amenities. This community also provides a schedule of daily activities, including scavenger hunts, baking clubs, and movie nights. This community truly...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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The staff in memory care seemed caring and nice but management were in over their heads. Food was so poor in memory care that ODH was called. They did a great job getting the people in memory care to participate in activities. The management is condescending and quick to blame others, little is their problem. The memory staff caregivers were doing the best that they could do.
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This facility is very flexible with responding to individual needs. My husband has Alzheimers but I am not yet ready to place him in Memory Care. They allow him to attend the activities in Memory care during the day and then let him come back to the AL side during the rest of the time. The building is very clean; the Aides are kind, caring and polite. The food is absolutely superb!!
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Response from Hilliard Assisted Living & Memory Care
June 14, 2024Hi Rita, Thank you for taking the time out of your day to review Hilliard Assisted Living and Memory Care. We are thrilled to hear about your positive experience with our staff. We hope you have a great day!
The review is based on the 19 days they were there. When we interview them before moving in they said they were overstaffed...they moved in and everyone said they were overworked and every aid said someone called off and it took them sometimes 30+ minutes to respond to their call buttons. I think their staffing has gotten stronger BUT still understaffed in my opinion...at least for what they quoted in their interview process. The facility was always clean, however when it would snow they threw salt on the sidewalks but those were not always plowed and cleaned off. With the exception of the understaffing and not responding in a reasonable amount of time, many nurses and aids knew their stuff, even the new grad RN knew some, but if she didn't she would find out and actually come back with the answer, never left us hanging. I'm a picky eater and even I liked the food! Knowing their needs I was quite disappointed to find out the true staffing ratio...only ONE nurse on at night for the ENTIRE facility! Most of the time only one aid at night too. That's dangerous in my opinion! Luckily she didn't need much care if any... he was completely careless. Luckily the day he moved in he went on hospice care and we had 2 sets of people caring for him daily, plus family. The residence was very nice, the care they promised and dished out during the walk through/interview process didn't match up. The pay scale for the services needed/rendered did not compute...I did medicine for 25 years...their care didn't even come close to what we paid monthly!!!
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Response from Hilliard Assisted Living & Memory Care
March 22, 2024We are sorry to see you gave us a three-star review. We take reviews seriously and use this information to address any areas where improvement may be needed. We do feel it important to share that our community is appropriately staffed at all times and in compliance with state regulatory requirements. We would like to understand more about this and ask that you call our Resident Experience hotline at 866-884-2305 so we can learn more about your concerns. Thank you.
I love living at beautiful Stone Oak Retirement Community. I am happy, safe and busy My family doesn't have to worry about me. Everyone is very friendly and our many activities are outstanding. I can have my pet with me.
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Response from Hilliard Assisted Living & Memory Care
December 23, 2023Hello customer, We appreciate your positive feedback about your experience at Hilliard Assisted Living and Memory Care. We take pride in serving our residents and their families, and if you have any further questions, please let us know.
Our family had an in person tour with Hilliard Assisted Living and it was actually my stepfathers favorite, however it scared us off with the failing of them getting back to us in a timely manner.
Our family had an in person tour with experience Hilliard Assisted Living and it was just not going to be the place for our loved one. It had 2 floors and we had to provide furniture (I believe).
There has been a complete turnover of management in the past month. There is a new management team that is coming on board. I am very hopeful there will be some changes. The housekeeping in the residents rooms needs a lot of attention. The food is fine, but they said the residents would order from a menu. This is not the case in memory care.
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Response from Hilliard Assisted Living & Memory Care
July 27, 2023Hi Richard, Thank you for taking the time to provide us with a review of your experience at Hilliard Assisted Living and Memory Care. We are pleased to hear that our team went above and beyond and made your experience pleasant. If you have any questions, please reach out.
They are a nice facility and the best we felt however they had a lot of turnover during the time of us for no contracts etc which was very frustrating and even hard to sign an agreement. We got through. Staff super nice but lower so time to get took a little longer than like...overall it's fine..
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There seems to be some staffing issues like everywhere. Not enough people for the dining room. They told us that the dining room would be open all day but they had to change to 2 hour windows for each meal. The waits are long to order and get service.
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My loved one is really enjoying the food, and they have a new chef. They have lots of things to do for the activities. They have two floors. In the apartments, they have pretty standard sized microwaves and refrigerators, which was a bonus.
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Our family had an in person tour and it was an excellent tour experience, the tour guides we had were all wonderful
Response from Hilliard Assisted Living & Memory Care
September 30, 2022Hi Harriet, we appreciate the positive feedback. It means a lot. Have a great day!
We toured with Hilliard and it is a very nice facility. There were just some cons that we came upon that we knew this was not going to be the right fit. One of them being that they do not take the medicaid waiver after 2 years. They were also still under strict covid protocols so we were only allowed to meet with the gal in her room.
Our family had an in person tour with Hilliard Assisted Living and it was a wonderful tour experience.
Response from Hilliard Assisted Living & Memory Care
May 20, 2022Hi Customer, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Hope you have an amazing day!
I would advise others to bring money. The location is convenient for me and I think they make a good effort; but it is an expensive effort.
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Response from Hilliard Assisted Living & Memory Care
May 6, 2022Hi, thanks so much for leaving us a review. We hope you have a good day!
All of the tours that I took were incredible. The staff here were so kind and friendly. The facility has a lot of white and is definitely more formal feeling. WE were looking for a more comfortable vibe, but I have nothing negative to say about them at all.
Response from Hilliard Assisted Living & Memory Care
April 28, 2022Hi! we’re so happy to hear you had a good experience. Have a great day!
Our family had an in person tour and the experience was just okay
Response from Hilliard Assisted Living & Memory Care
April 28, 2022Hello, we would love to hear more about your experience. Feedback helps us make the right adjustments. Thank you and have a great day!
Its a lovely community that can be understaffed at times. All of the team members show unique empathy towards their residents.
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From my initial tour, to mom’s 2 months of residing at Hilliard Assisted, I could not be more pleased. From the friendly, supportive staff, to the delicious meals, this place is truly wonderful!
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Our experience with Hilliard Assisted living is going great, everything has been wonderful. I do not have one bad thing to say about them.
We liked Hilliard Assisted Living. They had a community pet roaming around (I can't remember if it was a cat or a dog - either way, it was a small animal like that.) I thought that was awesome and really beneficial for seniors. We just couldn't afford it here.
See what the neighborhood has to offer and what’s nearby:
Hilliard Assisted Living & Memory Care offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
Hilliard Assisted Living & Memory Care has received an average review rating of 4.4 based on 55 reviews. See all reviews.
Call (614) 319-3305 to reach a resident at Hilliard Assisted Living & Memory Care.
To reach a resident at Hilliard Assisted Living & Memory Care call: (614) 319-3305
3.8
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4.0
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4.0
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2.4
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.