Care services - There have been occasions when I have asked for a wellness check because I couldn't get a hold of the resident on her cell, and it took me calling back to get any news. A land line in the room did not seem to be much of an option two ago. The cost of minimum care beyond residency will be over [fee removed] in January. That is way too high of a cost for someone living independently and just needs a presence, in case of a fall, while they shower completely on their own. The resident pulled the emergency string in her room because her cell phone was not working and she could not walk. It took 30 minutes for someone to arrive. The staff could not have known what the emergency was so 30 minutes is shockingly long to respond. There had been a change in ownership to Grossmont Gardens, and the food service has significantly gone down hill. The choices are few, repetitive, and the service in the dining room can be painfully slow. Understaffing and high turnover seem to be a problem.... Read more
Just outside the hustle and bustle of San Diego, Grossmont Gardens Senior Living, a Sinceri Senior Living community, provides family-centered programs and services to residents seeking senior care. The community features a gorgeous pool area, cozy common spaces, and an outdoor patio that’s perfect for soaking in the Southern California sunshine. Along with easy access to the area’s shopping, dining, and entertainment options, residents enjoy an abundance of natural scenery and a year-round pleasant climate while living in La Mesa.
The care team works hard to connect with each resident to learn their history and preferences, customizing care plans and activities to support their overall wellbeing. The continuing care community provides access to independent living, assisted living, respite care, and skilled nursing services. Additionally, residents receive personalized assistance with activities of daily, medication services, and 24-hour licensed supervision.
Residents can choose from a variety of floor plans, including studio, one-bedroom, and two-bedroom apartments. The community also offers companion living options for residents who prefer living alongside others. Seniors can find the right combination of health, housekeeping, and dining services designed to help them age gracefully at Grossmont Gardens.
To explore the licensing information and compliance histories of senior living communities in...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.1
Review Score
Review Score
143 reviews9.1
Out of 10
5 star
40%
4 star
38%
3 star
15%
2 star
6%
1 star
3%
A Place for Mom has scored Grossmont Gardens with 9.1 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, Grossmont Gardens has 143 reviews with an average "overall experience" of 4 out of 5.
4.1
4.1
3.7
3.9
3.9
4.5
4.0
I really liked this property. Both the studio and one bedroom units were very spacious. I especially liked the wheelchair-accessible shower stall in both units. [Name removed] was a very gracious tour guide and I was impressed with the friendliness of the other staff. Although the property was a little older, it was very well maintained.
5
5
5
5
5
Not what is advertised! In order to receive agreed care this relationship has become adversarial at best. Caregivers in west building are friendly but for the most part untrained in senior care procedures. Understaffing is also a problem. The Director of the facility is not care oriented. Should have gone with my gut in the beginning,
2
2
2
2
2
The only downside is that the facility is so large. I feel like it loses some of it's at home feel. However, the accommodations feel very much like a home environment. The residents looked very happy.
4
4
4
4
4
I toured here while looking for a place for my loved one. Overall, I liked the community, but I thought it might be a little too big and confusing for her. Overall, I just did not feel that it was quite the right fit for my loved one, so we continued our search.
3
3
3
3
3
The Winter Family just wanted to say thank you for the extra special care you have provided to our Dad and Mom. You all just really don't understand how much we appreciated you. Our family made the very best choice when we made Grossmont Gardens the choice for Dad and Mom. First in the Assisted Living and then after Dad passed the transition for Mom into the Nursing Care Facility. I just could not imagine where we could have gotten better care.
4.5
4.5
4.5
4.5
4.5
My mother-in-law was here and a friend of mine is here now too and it hasn’t been great. The rooms are very tiny, everything is too sprawled out, and the activities and dining area are quite a bit away from each other. My friend says that her husband can’t get downstairs to eat so they’ll bring him his food but by the time they get there, the food is cold. The staff is nice and friendly and the facility is kept clean but it just isn’t great.
3
3
3
3
3
I was more than impressed with the people who are working with me at Grossmont Gardens. I was asked excellent questions and the people were VERY knowledgeable. I have decided to place my mother in their facility and I couldn't be happier.
5
5
5
5
5
We were extremely impressed with the time [Removed] spent figuring out my mom's situation and a placement that would give her as much independence as possible while still providing the care she needs. The residents at Grossmont Gardens seemed quite happy. This will most likely be my mom's new home.
5
5
5
5
5
Response from Grossmont Gardens
October 5, 2017Thank you for your kind words! We cannot wait to welcome your mom!
Grossmont Gardens is a nice older establishment. It was clean and well-kept. The staff was friendly and gave a nice tour of the facility. We chose another community that was a better fit for our loved one's needs.
4
4
4
4
4
Response from Grossmont Gardens
September 27, 2017Thank you for your feedback! We are glad you had a positive experience with us.
I have no complaints of how things had went during my tour of this community. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I liked the open floor plan and the variety of menu options as well as activities they had for the resident. The location was easy to access and had nice surroundings. It was just no the right fit for my mother in the end decision.
3.5
3.5
3.5
3.5
3.5
My loved one was at this community for a short period of time and we where very pleased with how things had went for her. The staff where kind and I was comfortable with the quality of care she received. She had no complaints about the meals and enjoyed participating in some of the activities with the other residents. The facility was kept clean every time I visited which I was impressed with. Overall we where happy and would recommend it to anyone.
4
4
4
4
4
My husband and I stayed for respite during the month of July 2017. Staff were warm and attentive, meals tasty , and facilities comfortable. We would return for future stays and highly recommend Grossmont Gardens
5
5
5
5
5
I have no complaints of how things went for my loved one and I during out tour of this community. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. I like the open floor layout and all of the great amenities available to all of the residents. It was just not the right location in the end decision but I would recommend it to anyone.
4
4
4
4
4
Response from Grossmont Gardens
September 27, 2017Thank you for your feedback! We are glad you had a positive experience with us.
First thing I noticed was how clean and serene the environment was as well as the positive demeanor of the Residents. One of the Residents actually told the Director, who was giving me the tour, "OH my daughter just left. She knows I'm happy, so there's no need for her to stay." Guess that speaks for itself.
5
5
5
5
5
Response from Grossmont Gardens
September 27, 2017Thank you for the kind words! We work very hard to create the best environment possible for our residents!
This community seemed dark and dreary when we visited. They did seem to try and keep it clean. The food was not good. There was food spilt on the salad bar and and no one cleaned it off when we were there. They have smaller kitchen areas in the apartments. This does have individual apartments where the front door opens up to the outside. This community was a higher cost than other communities in the area.
1.5
1.5
1.5
1.5
1.5
Response from Grossmont Gardens
September 27, 2017We are sorry you to hear you feel this way. Our mission is dedicated to enriching the lives of the individuals who live and work with us, and we take this mission very seriously. We encourage you to call our Ethics Hotline at [removed] to discuss your concerns.
Everything is going wonderfully at Grossmont Gardens! The staff are very attentive and the facility is kept very well maintained; I'd like to move in there! My mother also enjoys the activities that the facility has to offer. I am pleased with her stay!
5
5
5
5
5
Response from Grossmont Gardens
September 27, 2017Thank you for your positive review! We are so glad to hear that your experiences have been pleasant. We appreciate you taking the time to share your experience and we want to let you know that we love having your mom here.
While touring we got to have lunch. We had the best food, it tasted wonderful. We didn't get to talk with the residents when touring. In comparison for the size of the room, it was not going to benefit her.
4
4
4
4
4
Response from Grossmont Gardens
September 27, 2017Thank you for your feedback! We are glad you had a positive experience with us.
Everything went fairly okay at Grossmont Gardens. I do feel like I put my loved one in the wrong place due to the level of care that he requires, as the staff were not quite able to provide adequate care for him.
3
3
3
3
3
My dad has recently moved into this community and so far we are pleased with how things are going for him. The staff have been wonderful to him especially all of the nursing crew. They have helped him make the transition and make sure he is comfortable in his new living environment. He has had no complaints about the food but wishes they have more activities for him to enjoy throughout the week.
4
4
4
4
4
Response from Grossmont Gardens
September 27, 2017Thank you for the feedback. We are glad to hear your dad is loving his new home! We will pass along your comments to our local management team. Thanks again!
I am very comfortable with the quality of care that my wife had received while she was in there care at this facility. The staff where attentive to her needs and made sure to make her as comfortable as she could be. I would defiantly recommend this place to anyone interested
4.5
4.5
4.5
4.5
4.5
Response from Grossmont Gardens
September 27, 2017Thank you for the kind review! There is no greater honor than to be trusted with a very special member of your family.
See what the neighborhood has to offer and what’s nearby:
Grossmont Gardens offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Grossmont Gardens 9.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (619) 463-0281 to reach a resident at Grossmont Gardens.
To reach a resident at Grossmont Gardens call: (619) 463-0281
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.