Greatwood at Sugar Land

Greatwood Senior Livestyle has really deteriorated over the last year or so. The building was built in 2000-2001...and updates have been minimal. The carpet in the common areas is worn and stained, water leaks both inside and out, mold and mildew throughout ventilation, lack of proper maintenance, and sadly, the food now served is not nutritionally balanced. In fact, the food is hardly edible. The residents have complained about both the service and the meals but are constantly given excuses such as menu items being restricted by Senior Livestyle - if this is part of a "family-owned" community, I would hate to be family. As rental rates rise each year, the expectations should also. The rates do not match the poor quality of food and the lack of proper building maintenance. Please explore the many other newer communities in the Richmond and Sugar Land area before you decide...it will be well worth it.

It is a pretty place. It is also very welcoming to everyone. Everyone smiles, speaks and really cares about each other. I visited 17 places. When I walked into Greatwood, I knew instantly I was HOME.

This is one of the places we toured when we were looking around. They were a little more upscale than some of the other places we were looking at. I just felt like it was a little impersonal, they were friendly, just impersonal.

It's clean. The staff is excellent there. My mother in law is not taking advantage of the value. There are lots of opportunities to participate and join in. My father in law loves it, he loves the food and, the people are happy there, he enjoys being out among everyone. We really liked the location.

We toured this community when we were looking into senior living options for a loved one. This was a nice looking place! It was clean and well kept, and the staff all seemed very friendly. From what I saw during the tour the residents appeared to be very active and social.

Very nice but felt like nursing home.

When I came and visited, I had no problems with this place. Aside from the day to day wear and tear, it was clean. The staff were all very friendly, and I enjoyed working with Melanie. This just didn't work out for my loved ones. They felt boxed in by the small 1 bed/1 bath unit. The food was the biggest complaint. I tried it and thought it was alright, but the residents say that it is all around not good. Also, my loved ones never got involved with the activities, so that could have possibly helped their transition. Overall, it didn't work, but everybody is sweet and nice!

Melanie was very professional and highly effective at communicating the offerings of the community. We appreciated her openness to the 'Day Stay' concept which could fulfill a more immediate need. The facility was very nice and we appreciated the options of the combination of independent living with added assisted living as an option especially in the care of a couple coming in with different needs. This probably is closest to meeting our immediate needs. The two bedroom apartment (royal oak) that she showed us was by far the most 'homey' of all of the rooms that we saw and would provide the best transition option if they moved today. I liked the indoor carpeted hallways. The facility was very clean and appealing in every way and the festive decorations were a fun touch we didn't see at other places. We didn't see many residents, again due to the time of the day of the tour. Of the residents we saw, Melanie greeted two by name and they responded positively to her as well. We would definitely keep this community on the list of options for the future care of our parents.

We've been very happy with Greatwood. It's the only facility that we've had my in-laws in so I don't have anything to compare it to but I would say that the value has been very good. My father-in-law is refusing to get involved in any of the activities. We've looking into them for him but he's not interested. She has dementia and we're probably going to have to look at another facility before long because we've had to add night time home health because she needs more supervision.

Two years after my wife passed away, the prodding by my children and my self realization that living alone in my home with all the related upkeep and typical expense, I agreed with the children and decided on Greatwood at SugerLand. After my initial visit, meeting some of the current residents and touring the facilities, I was impressed with what I saw and made the decision to "Move In". The location was also big factor in my decision in the my children and grandchildren live relatively close by. Now a seasoned resident of 1 year and 7 months, I have found the fellow residents to be of different backgrounds and experiences yet with like needs and desires. Spare time activities are in-place and growing as the request an participation requires. The fellowship and commonalty is inspiring and helpful in the daily life. I STRONGLY recommend Greatwood @ Sugarland to all commers.

looks nice , not too small rooms - can have a meal there and free gift - 650sqf

Nice, really a busy place but everyone seemed happy there. Little higher than others, but on price par with some. Just seemed a little crowded.

Very nice facility. Discussed Independent Living, prices are in the proper price range but, Assisted Living is not.

Very nice rooms. Level A assisted living only.

Very nice facility but expensive for our budget.