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Everyone has been extremely nice. We have cameras in the room due to my mother-in-law's confusion, and she fell 4 times in the first month there (mostly due to her not asking for help). But the secondary benefit to the cameras was seeing how kind and patient the the staff always was with her. We are having an issue with them sending her to ER frequently for non-urgent issues. She has been sent 4 times in the last 2 weeks. Not sure if there are actually any nurses there who can really assess the residents before just sending to the hospital. My mother-in-law really likes the food- mostly that they always have dessert! They have many activities, and they are very proactive in getting the residents to the activities. It is a very expensive endeavor, (thankful that my in-laws saw the value in purchasing long term care many years ago) but as the family all still work full time it is an option that is best for all involved. She gets the care and assistance she needs, and we have some peace of mind knowing that she has 24/7 assistance/care that it is difficult at best for the family to provide.... Read more
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.4
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61 reviews9.4
Out of 10
5 star
74%
4 star
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A Place for Mom has scored Glen Abbey Assisted Living and Memory Care with 9.4 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Glen Abbey Assisted Living and Memory Care has 61 reviews with an average "overall experience" of 4.6 out of 5.
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I live out of state so it's critical to have my mother in a facility were I know the staff is professional and care about their residents. I visited my mother at Glen Abbey recently and was extremely pleased with the facility, the attention the staff paid to my mother and the other residents and the various activities they provide for the residents. Keep up the good work.
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The people there have been very kind to me and to listen to my wishes in my father’s care.
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Glen Abbey is a 5 star community who is apparent in their intentions to not only partner with vendors but also their families to help complete the needs & wants of their residents. Senior living has evolved in many ways over the last several decades, but we all should strive to have open doors like Glen Abbey, great staffing who feel appreciated, and great food. The grounds are always impeccable, the rooms are spacious for all stages of life for their residents who do not have to trasition into other places at end of life. Bravo!
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Very clean building. The staff are helpful and pleasant.
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Caregivers are very helpful and friendly. The environment is clean and bright. Residents are often engaged in activities.
The Director is very attentive to family concerns. All concerns are addressed efficiently snd effectively. When our mother was moved here from another facility where she fell twice in one week, our anxiety was high. The staff were very helpful and listened to our concerns to ensure mom’s safety needs are met. Her first six months we’re complicated by an open wound.that required two short stays at the local hospital and visiting wound care RN . The Physician Assistant is very considerate and helpful participating in mom’s care too .
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residents are frequently engaged in activities. there is always friendly caregivers available for prompt assistance. the environment is clean and bright.
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My mom has lived at Glen Abbey for over 3 years and our family couldn't ask for a better place for her to be living! Glen Abbey is a beautiful facility with a friendly & caring staff. My mom is well cared for and treated with respect. The staff did an amazing job during the pandemic to keep the residents safe & healthy. She is very happy to be able to enjoy the fun activities at the community once again. I would highly recommend Glen Abbey to anyone looking for a great place for their loved one live!
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I would recommend it. I interviewed a lot of places. This place can provide a level of care my loved one needs.
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Our family had a virtual tour and it was actually a good experience. The staff were super friendly, the residents waved to us on the camera, and other staff members as they took us around the community. The place looked very clean and very nice, but they only had one room left and we were just not able to get in quick enough.
We came in each week and it is a great community. So warm and welcoming with the best staff!
I like our room, its big and comfortable. The staff is all very nice. The food is always good.
My mom has been a resident at Glen Abbey for about three years now. The staff and caregivers are very responsive to my mom’s needs, her wants and opinions. She has never had an aid or caregiver that has not treated her with respect and dignity. They care about her physical, emotional and mental health and provide growth opportunities for each of these areas. This is especially true in regards to the type of activities that are available to the residents. Each resident has their own clean and comfortable apartment, having the feel of an apartment with ample space and a feel of home and hominess. Mom has thrived at Glen Abby we believe at least in part because of the well-balanced diet provided and the comradery that goes along with every meal in the dining area. She has made some real friends that she enjoys getting together with either in the dining area or outside in the gazebo. Knowing that mom is happy and well cared for gives our family peace of mind.
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Glen Abbey is amazing place! The main area is equipped with a comfortable sitting area for visitors or residents. The dining area for residents is spacious and always clean! The staff at Glen Abbey is friendly, compassionate and kind. The residents are more like family than residents. The residents are very friendly and welcoming, as well! Glen Abbey offers a variety of daily activities that residents are invited to participate in. I would definitely recommend Glen Abbey as a residence for you or your loved one!
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GA has some very good people there and some that are not. Get rid of the below average workers and find better ones. There are 2 or 3 super stars. Find more. When mom and dad moved in i believe GA did not know how to handle mom which enfed up catastrophically. Dad fit in good but there was always uncertainty by me and my sibs as to the level of expert care. Cleaning and food was sub standard. But i was always welcomed. Friendliness was there. Warmth too.
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Response from Glen Abbey Assisted Living and Memory Care
September 30, 2021Hi Charles, Thank you for your review. We are glad to read that you were pleased with the warmth and friendliness of our staff. We encourage families to reach out to us directly to address issues and are disappointed that we did not have a chance to connect with you on these concerns while your parents lived at the community. If you would like to further discuss our opportunities for improvement, please call our community at (734) 373-0981 and ask to speak with the Executive Director. Thank you.
Glen Abbey has become home to my mom. She is happy and well cared for. We feel secure knowing she is in a caring & attentive environment. Staff is friendly and professional. Management has been on top of their game with the covid crisis ensuring safety along with resident needs and family visitation. Dedicated people, I can't praise them enough.
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I've had the opportunity to provide skilled nursing services in this building (I do not work for Glen Abbey), the staff are excellent, caring, and available to communicate patient needs and concerns. Often, when I arrive at the building activities are going on with resident and staff participation. The food being served also smells and looks amazing! Facility is clean and decorated tastefully. 5 Stars!
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[Name removed], [name removed], [name removed] and all the staff are always polite and on top of things. The facility is always clean and the food looks very good. I can't express enough gratitude to the memory care staff. Not an easy job! Many thanks for taking care of my mother. I have total trust in you!
Glen Abbey is a great community. My mom has lived there for over [date removed] and we could not be more pleased. The staff is very caring and we always know that our mom is being loved and cared for by the best team. We wouldn't have her any other place.
A stroke my friend had in late March, led me to start looking for a new home and help. She was dealing with the neurological and emotional effects of Parkinson's and I needed assistance as well. Went looking for a pleasant location with large, comfortable rooms (to avoid that closed in feeling) and lots of help. Glen Abbey has provided all that and more for each of us. We look out on flowers in a colorful court while the opposite side offers an expanse of green trees, grasses and sky. Whats best is the kindness of staff and care given to us by caregivers. We are greeted each day with smiles and sunshine. Everyone knows us by name, understands what we need, chats with us and tries to see if we are content. GA may not be perfect but has given us peace and support after living through months of this pandemic.
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See what the neighborhood has to offer and what’s nearby:
Glen Abbey Assisted Living and Memory Care offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Glen Abbey Assisted Living and Memory Care 9.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (734) 373-0981 to reach a resident at Glen Abbey Assisted Living and Memory Care.
To reach a resident at Glen Abbey Assisted Living and Memory Care call: (734) 373-0981
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.