Fairborn Assisted Living

After a harrowing couple of years for my ill mother who passed July '23, my dad's safety, health, and quality of life took a sharp decline over the span of 8 months. He lost his wife of 54 years, and lost the desire to do anything including eating, good hygiene, and taking critical medications. He agreed to look into assisted living facilities and we wanted one that would be attentive, kind, and clean. After a long, disappointing quest of touring facilities, FAL welcomed my dad with loving, open arms. He absolutely LOVES the people, activities, and even the food! FAL has, indeed, added years to my dad's life, not to mention adding quality to his life. He is taking care of himself, he's gotten stronger with proper nutrition and OT/PT, and all hope has been given back to him and to our family. I would recommend FAL to anyone who is scared and lost in the overwhelming process of finding a suitable community for your loved one. [names removed]... THANK YOU!

My mom loves her apartment, the food is another story! They are low on help a lot, but all in all my mom likes it. We have had problems with them answering the phone, and doing her laundry, but she likes it and doesn't want to move. I like the separation of rooms in their apartment, I like that they have family night, the residents are very sweet there.

It has a lovely atmosphere and the staff is friendly, but I felt stretched thin. Response to calls for help were longer than I would have thought. Granted there are other residents and not every call can be met immediately. However if staffing was adequate the response time would be better. Beware the billing department (outsourced) Numerous errors on the statements and usually not in our favor. Food is always a factor. No better or worse than other facilities. They do have numerous activities planned and outings. Better for residents that are more mobile. They were kind and thoughtful while my parent was there.

The experience was good. They took good care of her. My loved one was only there for a short period of time, then passed away. We picked this community because, they had a smaller memory care unit, which was a big selling point. I would recommend to others.

They've been very helpful. I think they take good care of my loved one. There has been a delay in communication between doctors / nursing staff and our family. But we're getting that worked out. And for the most part, it has been a good experience. It's one of the most affordable places we looked into. The facility is clean. They've had some staffing issues but have been hiring new staff. Overall I'm pretty happy with it. And my loved one's biggest complaint is the food.

Wicksire Fairborn is a great facility and like it as a whole. The staff are unmatchable and based on our experience so far we would recommend this community to other families.

We chose Wickshire Fairborn because my mother in law on her first visit liked this one the most out of the ones that we looked into. The apartment sizes here are quite spacious. I think that they could improve on the variety of foods served, they only have 1 choice for meals and they do not gear their menu to special dietary needs. She has been in and out of the hospital and no one ever calls me to check in on her. It is a nice facility but I feel like they could improve on their customer service skills.

I like the individual attention that they give to mom. The communication has improved since the turnover. They are looking to improve the food. It is clean. They are open to families being involved. They are very accommodating.