Shawnee Estates Senior Living

My mother passed away after being in this facility for 3 weeks. She does have underlying conditions, obviously, that were managed very well for 2.5 years while she lived with my brother. But my brother had a tragedy happen so he needed to find a place that would take care of her. I do believe this facility led to my mothers death. She was taken to the emergency room 3 times in the 3 weeks she was there. She went straight to hospice the last time were she lasted 2 days and we said good bye to her. When she went to the er this last time her sugar was 1400. She is diabetic and it is sometimes unregulated but 1400!!! The memory care wing where she was has 25 residents to 2 cna's. The wing smells like urine constantly. They lost her clothes, her comforter, a blanket she had to replace the comforter, they lost her teeth! They do no memory activities but leave them in chairs or beds all day. This place needs to do better. They need to be held accountable

good

Overall good experience here. Some laundry concerns and would like room cleaned more than weekly. We will change this in his care conference. I eat lunch or dinner here often with my husband in the dining room and enjoy myself.

They keep you updated on how your loved one is doing and what they need. Love the website. Seeing all the activities they do with the residence. All the staff are very respectful of the needs of the residences. Staff always greets you with a smile.

I do feel that the staff really does care. They are kind & accommodating. They know the residents well & quickly after arriving there. There are 2 things though: the food is hit or miss. A few years ago the chef was very good. Now....you never know if it'll be good. 2nd: When you start to walk down the hallways of residents, there is a smell. Not good!!

My parents moved to Shawnee estates from another facility where they had fallen through the cracks. The nurses at Shawnee have been wonderful with communicating about their health and updates. They are very kind and my parents feel like they're at home at Shawnee. There are lots of activities for them to choose from in Assisted living.

As with most of these type places they are very short staffed, not all aides are as caring. Overall, I would recommend them.

Overall experience was great! The staff was amazing! I really cant complain about anything! The facility was clean. It could use some updating (new carpet and some fresh paint) but That's just normal wear and tear. It didn't smell of urine or anything. (As I found in other places) Staff was amazing! Quality of care was excellent. Meals seemed ok Activities were always available. A little on the expensive side I think. But overall for what you get its worth it.

Great staff. Had my mother at a different location and switched to Shawnee Estates. Nothing is ever perfect in these situations, but the staff is very responsive to any requests. Staff is caring, concerned, and professional. I’m very satisfied with my mother’s care.

I like that they do activities. The place is always clean. Most of all, the staff is very caring. You can tell that they really care about their patients. They always give me updates on what my mother did that day. Staff also keeps each other updated from one shift to the next. Everyone is always friendly. I would recommend them to family and friends.

Sometimes when Mom calls for a nurse it takes them a long time to show up but that's usually on the weekends other than that ever thing is great

I think they were really helpful with getting my loved one moved in. The complaint I hear from her the most is she still doesn't have everything unpacked and there's a couple pieces of furniture that haven't been moved in yet. She's also spoken out about the transportation, as its only offered a couple days a week. Fortunately she has someone there to take her places; but it would be nice if they could provide transportation for a variety of times, rather than twice a week. Aside from that, I've asked her how everything was going there and she replied with, "ok". I think it's been okay for her there. I think once she gets settled in, she'll be fine. They've let her bring her dog and they help her take of it. I think its been fine so far.

We chose Elmcroft of Xenia because of the value for the money as well as the proximity to where I live. The staff all seemed very friendly and it had a hometown feel to it. The room sizes are very spacious. I have been disappointed because the hot water has been limited in her room, so some updates to their water system could be beneficial. Overall I would recommend to others looking.

We chose Elmcroft of Xenia because of the location of the facility. It all worked out here and we had a good experience. My dad really liked the food and they also have a very nice front porch that is a nice option. I would recommend them to others who are looking.

The community is very neat, clean, and in a great location. I like all the trees and nature around the community. The inside of the community is beautiful they decorate for all the seasons. The staff is very nice and friendly and they do a good job taking care of the residence. I would recommend this community to others.

We chose Elmcroft because of the location, the friendliness of the staff, they seemed very knowledgeable as well as it was very clean when we went in for our tour. It is in a very beautiful spot, it reminds me of a mansion on a hill and it is not institutional. Inside it reminds of a really nice hotel. They have been good with communication at times but sometimes I do not get enough. My mom did say the food was really good when she first moved in and now it has gone downhill some. They just started opening up again and I see a list of the activities they provide and it seems to be pretty good.

Elmcroft has provided an interactive community for a friend that was living alone in her apartment. She has been stimulated with the activities, Gem City therapy has been very helpful along with healthy meals and a table of three other residents to eat with. Her safety, knowing that she is administered her meds, gives peace of mind. Elmcroft’s 24/7 care did alert us in the early morning of a situation upon which their protocols were followed. All that were on our call list were called.

I have no complaints of how things had went for my loved and I during our tour of this place. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. The floor plan was open and they had a lot of great amenities available for all of the residents. Overall it was a great place just not the right fit for my dad in the end decision.

When I toured Elmcroft of Xenia, I thought it was a great place. It was clean and I was impressed with the people there. It was definitely my second choice.