Evergreen

All has been very well at Evergreen for us. It is fabulous here but it varies with the staff but the expertise is fine. The other part is getting use to the community. They serve fabulous meals to enjoy. Today we are using the transportation vehicle to go to a doctor appointment, it is better than a taxi. So for we are doing stuff everyday, we are singers and we just did a Christmas show and everyday we find more and more to do. This is a nice and very big community.

The staff has been good. Overall everything has been good, but I do have one complaint that I have brought to them. Before dad moved in I used to have people calling all the time. Now whenever I have a problem I have called, emailed and texted with no response. Communication is key and they need to step up there game.

Enjoyed my rehab stay at Wellspring. The therapy department is top in the nation in my opinion. Excellent care from the nursing staff especially on day shift. I also enjoyed the conversation with all of the staff.

Me and my loved one took a tour of this community and we liked it. We did see that the residents were sitting out of there rooms. The staff answered all questions that we had and they seemed very knowledgeable about the place.

Our whole experience has been a good one. The nursing staff is excellent. Very caring, friendly, and polite. [Removed], [Removed], [Removed], [Removed] and all the staff on the 2nd floor have been great. The food is good with a variety of choices. The maintenance team has been prompt and polite. The housekeeping team do a good job with keeping the rooms clean. The therapy team is absolutely exceptional; [Removed], [Removed], [Removed], [Removed], [Removed], [Removed], [Removed] have all helped my wife tremendously. God truly blessed my wife and I with such a nice staff that was welcoming and very kind with their greetings and smiles. The staff went above and beyond and we will miss everyone.

Everything has been fine since my move to Evergreen/Wellspring. The grounds and the community are very nice. My cottage is very roomy and comfortable. Everybody I have met have been very pleasant and helpful. All the little things are being fixed and I really like the place.

Is a negative score possible! The executive director is a foolish individual, he tried to act sincere but was pretty fake the entire time. Maybe he should try harder a little less and be natural. The line staff were friendly but I just got the creepy feeling from the Administration, but the sales people were excellent. I just have a sense for BS and I sensed it strongly during my tour when we spoke with the upper management. Plus they seemed waaaay over priced and they have no options after the resident runs out of money, other than going to the nursing home or moving out!! Just got the feeling that the almighty dollar was all that mattered.

Everything is working out pretty well for my mother at this community. She is still adjusting, but I'am confident about the type of care she will be receiving. The community is very well maintained. The staff has been welcoming and helpful. The food is nice, I've tried it and the meals are good. It is a bit expensive, but I would recommend it.

We just moved my parents here so all I can review is the initial experience. Kristi at Evergreen was amazing to work with. The facilities are very nice. We moved in on a Sunday and it was hard to identify employees to ask questions. The apartment is VERY nice with a lot of natural light. Freshly painted with new carpet. I think my parents are going to like it here once they get settled in.

The staff here is very helpful and very kind. The lady that showed me the cottage has been extremely nice and patient with me. I have not moved in yet, but I feel that this is the best place for me and I will be moving in next week.

We toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional! However, at the time of our search they did not have any availability.

I toured here when I was looking into options. I really liked Evergreen, but it was a little big. I was concerned that my mom would get overwhelmed. Kathleen was nice, I liked her, but ultimately this wasn't the right choice for mom.

All the staff have been wonderful during both my rehab visits. The facility, the staff has been like a second family on the floor and in the Rehabilitation. Since, this is my 2nd time, I would return if need be. I see a dedicated staff. I have recommended this facility to other family members and friends, the place is clean it smells clean...kudos to the houskeeping staff. The nursing department get the meds out on time, there isn't a long wait when I put my call light on. Also the nursing staff will evaluate the resident to determine whether or not their ready to go home....I like that! There have been times that I craved potato chips and was given my request. The Therapy Department are all very good. Jamie the Social Worker is wonderful! Barb is very attentive. Mike often comes to my room and checks on me. The "man in the suit" always shakes my hand when he sees me. I am also impreessed with the Activities department; they make sure that they have activities and the snacks that are given to the residents are good. I have been blessed to stay here.

I have been at Wellsprings Rehab for a month, and will probably be here at least another. From the very begining I was impressed with the staff cleaning crew, ptherapy people, nurses and the aids, all go that extra mile to make you feel wellcome and in good hands. I know when I leave I will miss the care I was given. The facillity is comfortable, food is awsome, and the rooms are bright and cheery.

This place was amazing from the time that I set eyes on the grounds. I walked in and was greeted by the most gracious receptionist that I have ever met. The little restaurant was amazing and the atmosphere was so inviting. It is like a country club in the middle of the city. The atmosphere was so contagious that I had to move in. What else would I ever ask for?

My experience at Evergreen has been amazing. The staff have been so caring, whether it is housekeeping or maintenance they have treated me like I was their mother. The management staff have been involved daily with my orientation and have made me feel like I was at home. Overall, this place is amazing and the staff have overwhelmed me when it comes to customer service. I would recommend Evergreen to anyone that I speak to.

I came to Evergreen/Wellsprings after major spinal surgery. I couldn't stand, walk, dress myself, properly use the bathroom and much more. What I needed was an excellent rehab staff to work with me. It's been a tougher journey than I expected. Evergreen / Wellspring's PT & OT staff is extremely knowledgeable & providing persistent care. I couldn't believe my progress. Every week I was doing more & more. Their rehab made my spinal surgery a success. The facility is excellent. Large rooms, excellent meals and an attentive staff, all which has provided a positive atmosphere.

Did not seem to be consistent with information. One person promises one thing, and then another something totally different. I agree with the user who said that they were not very professional. Seems that they need to get better organized.

They’re really clean. So far the staff has been exceptionally friendly. I think it’s a really good place. From what we’ve experienced, everything has been just fine. We haven’t really used much of the activities. Our loved one is still getting settled in.

During your initial contact ask lots questions, make sure that ever thing gets clarified. Overall we are pleased that my mom is there. We just had to tweek some things when she came back from the hospital. We ate in the big the big dining the night she moved in and it was fantastic.