Esplanade of Woodmere

I left because of the lack of honesty and communication from the director and head RN. I was very concerned with the lack of care and professionalism from the LPNs and RPNs concerning my dad's physical health. The majority of the aides, on the other hand, were very friendly, caring, and professional when I was there. The facility was clean immaculately, but I noticed it started to deteriorate the month before we left. The food was great. The activities coordinator [name removed] is the best thing about the facility. She was one of the reasons we remained there so long. I was very concerned about my dad physical health there, so we left a little over 16 months now. So I'm not sure of the current quality of care. Also, they have the best doctor, [name removed] she is a gem.

Transitioning into the Esplanade was made easier by the willingness of the Leadership to respond until we were satisfied. Our family member feels like they are living in a Hotel because their room is large and spacious, the Esplanade is well maintained. When we routinely visit our family member, we are warmly greeted by smiling staff who are accommodating. Living at home as a Senior with memory issues is fraught with many challenges. Once you leave your own home, nothing is the same, but we are happy with the Esplanade for doing their best.

Daily, I feel relieved to know that my beloved elder is in the care of Esplanade. There's a real sense that the staff there cares about her and is attentive to her needs, both physical and emotional. For that I am very grateful.

Both my parents are at the Esplanade of Woodmere. They are very happy there. The staff, from the Front desk, Nurses, Maintenance, Aides, Kitchen help, administration etc. are all very attentive and friendly to them and to us when we visit. They have a great apartment. The food is good, they have wonderful activities through the day. We know my parents are well taken care of and safe. We don't have to worry about them. We visit them whenever we want. The staff keeps in touch with us at all times.

We are very happy with the Esplanade! Staff are friendly, our mother in law is more content than she has been in years (even thought she is deteriorating) place is clean, food is good, they are always doing something when we show up. It's expensive but thankfully we are able to afford - I feel bad for those who are not.

This was one of the worst facilities I’ve ever heard of, and seen- they treated my mother with disrespect, they were uncaring and not attentive at all. The aids all need retraining, to understand what the meaning of caring for someone with dementia actually means. It does not mean you tease them. It does not mean that you grab them by their arms and force them to do things they don’t want to do it does not mean That you complain about the family when they’re asking you to check in on their mother because she has fallen in her room- it definitely does not mean that there should be 4 aids standing around while your mother is crumpled on the floor, crying. it definitely does not mean you call the family members liars when they have video proof of the way their mother is being treated. it does not mean you say the family is just trying to make excuses to sue the facility. It does not mean when a family member complains that your reply is “SMH” rather than looking into the issue.

I feel peace of mind knowing that my stepmother, with severe dementia, is living at Esplanade of Woodmere. I know she is well cared for, even content, even happy there. That means a great deal to me, given that I have other elders in my life to care for as well.

Since my stepmother entered Esplanade at Woodmere, I have been able to breathe easier, knowing she has daily care, social experiences, a safe place to live, and a caring staff that stay in touch about her needs.

I am a Senior Advocate and have assisted multiple seniors in moving into The Esplanade of Woodmere. Their team is incredibly dedicated, loving and warm. The residents are always engaged in various activities and families cannot thank me enough in assisting them in finding this wonderful place for their aging loved one! I highly recommend The Esplanade of Woodmere!

We (my brother, wife, and I) researched and visited many places and ended up at Esplanade for our mom. The structure is new, the place has a comfortable vide to it, food is very good, staff members are kind and polite. We can always get in touch with the manager or nurses. I recommend Esplanade to anyone looking for a "better" overall experience for their loved ones.

The family is VERY pleased with mom's care. We feel confident and comfortable that mom is being cared for compassionately and professionally. Thank you all!

Very good experience. Should ask visitors for identifications in the future.

I'm an RN by profession, have 4 adult children of which 2 are psychologists. Have looked at 8 places before placing my husband here. Everyone at the front desk, down to the CNA, nurses, administrators, kitchen help, social directors, cleaners, you name it, are friendly, kind, helpful and all staff works together. My husband is always clean, smiles, is well fed and pleased.

100% memory care, activities all day long, great staff

We are extremely happy with the Esplanade. We were very pleasantly surprised at how easy the transition was. The staff were incredible and my mother in law immediately became more content, comfortable and less agitated than we had seen her in at least a year. One of my family members is there visiting every other day. We can show up at any time without notice – there is always something going on. The place is beautiful and doesn't compare to some of the other facilities we visited. The staff are amazing. They make us feel comfortable and it is obvious that my mother in law feels safe and comfortable around them. They seem to genuinely care for and like their residents. The staff are caring and professional. We spent the last two years with aids coming and going who were not able to engage my mother in law or even get her in the shower. The Esplanade staff make everything look so easy. She was in the shower the first evening. Even when my mother in law gets angry with the staff they take it with a smile and redirect her in seconds. I think the fact that this is all memory care makes a ton of difference. All the staff are well trained and experienced with this population. The food looks great. My mother in law seems to love it. She seems to be engaged whenever we are there. There are question games, arts, lots of singing which they all seem to like. It is extremely expensive. We are very fortunate that we can afford this but not priced for most people. However, this is priced similar to some other programs that we viewed which were far inferior in quality.

We looked at many places and picked Esplanade. It is a new and clean facility, and not overcrowded like most other places. Management is always reachable which is very important to us. Staff are friendly. Mom is comfortable and happy, and that is what matters to us

When you find the right place, you just know! My father has been residing at the Esplanade of Woodmere for about 8 months, and we are beyond THRILLED! The building is beautiful. Everything is new and clean, and the maintenance staff is on top of everything that needs to get done. All staff show empathy and caring, and treat each resident with kindness and respect. You can tell that they want to be there, and they really make an effort to engage everyone. The food is apparently very good, and substitutions are made upon request. The most important thing is that my father says he is happy and that he likes it there very much. When he first got there, he was a shell of himself, unable to walk, sometimes just sitting in a wheelchair, staring, and drooling on himself. Now, he’s very lucid, walking with a walker, and just totally aware of what’s going on around him. It’s absolutely amazing! I feel such relief, knowing my daddy is close by, and being so well cared for, by the wonderful staff.