Cypress Creek Assisted Living and Memory Care Residence

We're not having a good experience. Communication is a real issue, maybe just with us, but I don't think so. When we call, we end up talking with different people, and they don't talk to each other or keep very good records. They're very friendly, but they just don't communicate well, with each other or with our family. In order to get any communication, you just have to call and call and call and leave messages, and then hope that someone will get back to you. If you're local, you might have better luck than we've had.

My father lived here for two years prior to his recent passing. Overall it was an excellent experience. It's a very pleasant and homey environment. His caregivers were amazing; all were professional, caring and upbeat. Throughout the pandemic this facility has gone above and beyond taking measures to keep the residents and staff safe while safely allowing family to stay connected to their loved ones. Their communications with family contact(s) are excellent. I very highly recommend Cypress Creek.

My mom lived here and they were super expensive, employee rollover was ridiculous that's why they hire new employees every Wednesdays, because no one stays for long. My mom was always dirty and they kept her dirty and smelling awful. When they built the new extension building, they raised everyones prices and I could not afford close to 6k a month! They were horrible, I would never recommend this place, my mom was not happy there and I'm glad I took her out like so many others.

My Dad lived at Cypress Creek for five years. He enjoyed excellent care from a variety of girls. One girl in particular stayed there the whole time. I think that speaks for a quality residence facility when they can keep good staff. Since my dad has passed on, the staff at Cypress Creek has reached out to me with sympathy and compassion. They made the ending of our stay there very comfortable in a very uncomfortable Covid 19 time. I’ve recommended Cypress Creek to many people especially during the Support Group that they offer. I would encourage Care Givers to look at all the possibilities, but settle at Cypress Creek.

This is a home run. Of course it is clean, nice, pleasant BUT IT IS THE STAFF. TRULY ONE OF A KIND. YOU COULD NOT ASK FOR A BETTER TEAM. My parents transitions was quite bumpy but the staff was with us each step and they assured my sister and I that they have seen this before and they would walk us through it. They were absolutely right. Any questions, concerns, we just call and our questions are answered. We are really impressed with their handling of the COVID situation as well. They have kept us informed and have gone above and beyond to make sure families can stay connected. My sister and I cannot be more thankful to Cypress Creek and its entire staff, despite the extreme stress this past year, they have handled it with such grace and compassion. Caring, compassionate, responsive ... just does not seem to be enough.

Dad was no longer able to get along alone at home when his wife passed. Before she passed they had done research on assisted living facilities in the area and had visited a number of them. They were very taken with Cypress Creek Assisted Living and chose them as the place they would like to reside when the time came. The staff is always very attentive and caring. If any issues came up the staff is quick to notify me and assist with whatever is needed. They offer several levels of care so as the years passed and Dad required additional help it was available without moving to another facility. The staff is always offering a variety of activities for the residents to participate in. The doctor visited the facility regularly and saw to the residents routine medical care. Overall it is a clean and well maintained facility with attentive and caring individual care and I recommend it highly for your consideration.

My 4 qualifications for choosing an ALF for my loved one were fulfilled when I visited Cypress Creek ALF. I would like to share with you the four main reasons I chose this exceptional facility. 1) Environment: Friendly, homey 2)Atmosphere: Comfortable, cheerful 3) Leadership: Compassionate, professional 4) CARE: Attentiveness, experience I placed him in Cypress Creek knowing he would be safe, calm, and contented. So would I.

I was previously licensed as a Certified Nursing Assistant and Home Health while working in private homes and facilities. A dear friend of mine was in a couple of facilities prior to being moved to Cypress. I visited her through all and was highly impressed with what I heard and saw at Cypress. I found the facility clean, safe and comfortable. The staff caring, considerate, efficient and knowledgeable. A one of a kind setup with neighborhoods, and an outstanding Events Team. Recently I was instrumental in having a woman I have worked with for 25 years moved to Cypress. I am with her daily and have verified my findings that Cypress Creek ALF and Memory Care is the place for a loved one. I highly recommend this facility.

My mother was a resident at Cypress Creek Assisted Living Facility. She we there due to her advanced Alzheimer's. I found the level of care was spectacular and the staff is welcoming and very informing. Though the moment that stands out in my mind was my last visit before COVID. The residents were gathering in the dining area and the most noticeable one was my mother's roommate. She would ask if she was going home the following day. The staff worker's response was calm, kind and and immediate. She reassured her she was. She continued to ask the same question (in a variety of different ways) not less then 5 minutes apart. For the 90 minutes I was there you could not tell from the tone, annunciation or volume of the reply if it was asked once or for the 1000th time. i feel I do not have the words to describe the comfort I felt at the sorrowful moment as I had to leave my mother.

We had an opportunity to help Mom find a new home as we were dealing with her Alzheimer's issues back in 2015. The personnel here at Cypress Creek Assisted Living worked with us to help Mom become comfortable in her new home. Mom enjoys her neighborhood and her friends at Cypress Creek ALF. She also enjoys the activities. I trust this place to take care of Mom, especially through these trying times. They call me if they need decisions made and to inform me of medical changes and requests by her doctor. We are very blessed to have Mom living at Cypress Creek Assisted Living and Memory Care Facility. After nearly six years, Mom seems to still be very happy. My husband and I thank you all!!!

When we realized our father needed around the clock care due to memory loss. The search began to find a place that we thought felt like home. My sister [name removed] actually did the initial visits and narrowed our search to three locations. Next my husband and I went to visit those three and determined that Cypress Creek felt warm and comfortable. Next step to see what our father felt.... having a Dad that is private and proud makes for a difficult transition. We decided to take him to visit CC during their Christmas Party. After being there with my step daughter and sister for an hour, they asked him if he wanted to go and he said, 'No. I want to stay.' That was five years ago. He has always referred Cypress Creek as a resort. He loves it and feels safe. Thanks CC for keeping your promise to making him feel at home and safe!

This is definitely the best place to put your loved one. Every staff member that I have met has been very caring and patient. Anytime I have a question, they respond quickly. The facility is the cleanest and most cheerful place. My mom is very happy and feels safe at Cypress Creek.

in 2018 we were looking for an assisted living for our Mom. It had to be the best as she deserved, plus we knew this would become her permanent home. After visiting Cypress Creek Assisted Living, we were welcomed by the wonderful friendly staff, and extremely impressed with the facilities, and layout. They have many levels of care so we knew Mom would be well taken care of regardless of her medical and personal needs. She continuously receives excellent and personable care. Plus we get immediate updates when she is feeling unwell and or after her routine doctor visits. Choosing Cypress was definitely a great decision made by our family, and we would highly recommend if you are searching for yourself or a family member.

When we were seeking out a place for our mother for dementia care, we had a litany of questions and an enormous task list of expectations. After interviews at several facilities and arriving at Cypress Creek, we knew we had come “home”. From the owner, to the management staff, to the lovely caregivers and technicians in what would become mom’s neighborhood, everyone exhibited sincerity and professionalism. Before COVID-19, I visited the facility every day and I can attest that in the year and a half my mother has been there, I was continually impressed by how personalized her care was, the staff’s compassionate and the level of engagement they attain by constant interaction and creative activities. Even with COVID-19, we continue to see mom (with precautions) and have been so impressed with their actions. We are so very thankful we found Cypress Creek!

When my husband became ill to a point I could not take care of him, a friend recommended Cypress Creek to me. We had an assessment on a timely basis and because of availability I was able to secure a room there for my husband. He has been there 4 years and has received excellent care. Sometimes we don't always agree on how things are run but have to keep in mind how many residents that need to be cared for in each wing by the staff and the demands on them sometimes all at the same time. I have had many people tell me that Cypress Creek has been the best choice for their loved ones too.

I wish both of my parents could have spent their final years at Cypress Creek Assisted Living. It’s proximity to my residence, plus the friendliness and professionalism of the staff made for a wonderful experience. After a somewhat challenging break-in period for me to fully understand that it was best to let the professionals handle my mother’s acclimation to a new environment, I could never have been happier with the care and compassion that the executives, nurses, med-techs, culinary, and janitorial staff displayed to my mom. I personally developed strong bonds with a number of her caregivers that I continue to be in touch with to this day. That’s the type of relationship that you want with a loved one’s caregiver. I visited many, many times, and quite often, and saw the same level of care and compassion being administered to even the most challenging of individuals. If I were in need of a facility for my own care, I would hope that Cypress Creek was #1 on the list of my choices.

My Father was a resident of Cypress Creek Assisted Living for over two years before his death at the age of 95. It is never an easy choice to place your loved one in someone else’s care. However, I chose the right home for my father. Cypress Creek looks just like a home, not a nursing home. Activities are abundant and the staff makes every attempt to get their residents involved in social activities. My Dad was prone to falls and I received a phone call from a nurse immediately after the fall. Cypress Creek was extremely clean and well maintained. During the Covid pandemic they kept their residents safe and family members were well informed. My Dad was able to have daily communion most days and attend religious services in the facility. The staff always treated my father with dignity and respect. And most importantly, my father was happy there. I would not hesitate to recommend Cypress Creek Assisted Living for anyone looking for a safe home for their loved one.