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9.4
Review Score
Review Score
127 reviews9.4
Out of 10
5 star
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4 star
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A Place for Mom has scored Creekside at Shallowford with 9.4 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Creekside at Shallowford has 127 reviews with an average "overall experience" of 4.4 out of 5.
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The caring assistance in this community is excellent. My dog is allowed and that is a plus. The overall quality of food is good.
I did not like this community. I just did not like the feeling that I got when you walk in and it did not seem to be very clean.
Response from Creekside at Shallowford
October 20, 2021Hi, thank you so much for stopping by. We regret that we are not the perfect fit for you but aim to offer an amazing experience by providing 3 delicious and nutritious meals a day, light weekly housekeeping, and a variety of engaging activities. If anything, ever changes do not hesitate to stop in and say hi!
The house keeping ladies are so sweet and loving to our mother, but they have a big roach problem. If they can just clean everything spotless and stay on top of it, the bug problem will go away, because that is one thing we are disappointed in. The staff members are so friendly to the residents, we have never seen anyone be ugly towards a residents, they all are great employees. Our loved one does say the meals are bland and have little seasoning, but we do know it is hard to please everyone with the amount of residents there and all of the their dietary restrictions. The activities director is really trying their best, we aren't sure of everything going on, but when they do have activities we do know our loved one is really enjoying them. Our loved one just started a little contest with the residents to see who could have the best fall decorations outside their door. We do wish they would start maybe a crafts corner or a quilting class for the ladies especially with the holidays coming up. It would also keep the cognitive abilities strong.
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Creekside is at the top of the list of places I've lived. I am so thankful to live in my lovely 1 bedroom apartment with a nice patio that looks out at our well-cared-for courtyard with scrubs and flowers. Management is so friendly and helpful. The welcome home ballon on my door was right on target. The residents are very friendly and i feel so blessed.
I like the people here. They are helpful to one another. I like the people that live and work here. She loves the community bus trips. They do a good job with the food here.
I like the cleanliness, the service and the food.
If I have a problem, they take care of it and I am happy here.
A wonderful place to live.
I can be independent but still get help. She loves all the activities and people here.
Our loved one has since passed away, but during their stay there at the Creekside at Shallowford community really did do a good job.
I love it here, the people are friendly and warm. I came from an assisted living community and when i came here I just felt more at home with the sense of freedom. I have a first floor apartment that faces the courtyard, it is a very clean and comfortable place. My apartment has a nice floor porch, we can plate flowers here. They are very receptive to do things we like, I love picking flowers and I am able to do that here. The grounds are very well taken care of, and the manager her the lady in charge is terrific. She digs right in, serving meals to the residents and always helping residents out. She is really hands on. Also the guy underneath her is great also, super hands on. Also the dining room is very nice with a beautiful chandelier. I feel very blessed to be here.
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Our family was able to do an in person tour and the facility was very nice, and very clean. The building itself was a little outdated and we just wanted our loved one in a place that was newer which is the only reason we did not choos Creekside. If you are worried about price, the value here is much more reasonable.
We absolutely love Creekside at Shallowford, the place is great. It is clean and everybody there is very friendly. It is in a convienient location to everything. Walmart is down the street, the doctors is only about 10 minutes away, and close to the hospital.
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They were good at first but after about 3 weeks it went downhill. They promised transportation and it did not happen. The food quality was really bad and was served cold. I would not recommend this community until these things are fixed.
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Response from Creekside at Shallowford
April 29, 2021I would love to the opportunity to speak with you personally on what we can do to improve here at Creekside at Shallowford. Please don't hesitate to contact the community and ask for the General Manager Mellody Daniels at [removed].
Creekside at Shallowford was a beautiful facility. It just wasn’t the right fit for my loved one. They were a little more on the independent living side. So they didn’t have the type of care we needed there. But that's nothing bad on them. They were an absolutely beautiful facility.
Our loved was only there for a couple of weeks, and the people were very friendly and helpful. The process working up to her moving in was easy, but we just did not realize she needed more care then independent living. We realized she should of initially been in assisted living.
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The staff and them being very helpful to us during our short stay. The apartment was nice. The food was being delivered to the resident's rooms. I would recommend the community to others.
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4.5
4.5
The staff members were pleasant, and the community was well kept. They did a great job keeping up on things. This facility is independent care, so don't except care takes there all the time. The meals were good enough, and we think the value was pretty good.
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This is a very good place, they respect their residence and treat them very well. The rooms are a perfect size and my mother loves her apartment. When we moved here from Florida she said she went from hotel 6 to the hyatt regency
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The community is affordable, and the service and location are better than others in the area. The room size is good, and the building is well maintained and clean. I would definitely recommend this facility to others.
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See what the neighborhood has to offer and what’s nearby:
Creekside at Shallowford offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Creekside at Shallowford 9.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (423) 485-9933 to reach a resident at Creekside at Shallowford.
To reach a resident at Creekside at Shallowford call: (423) 485-9933
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.