Creekside at Shallowford

I rated cleanliness at a 2 because they haven't been able to retain a housekeeper. My mother has asked numerous times for someone to vacuum and no one has. I see her every Friday to wash her laundry and her carpet was finally vacuumed after 5 or 6 weeks. I take out her trash bc when they have housekeeping no one does it. I thought light housekeeping meant cleaning bathroom(I clean every week), taking out garbage (I do this every week), light dusting(this has never been done) So I'm very disappointed with the lack of housekeeping. It is independent living so no one "takes care of her" but she has a "life alert" button and goes to Physical 2x a week. According to my mom they don't have much of a variety of meals. Unfortunately my mom is rather picky in her older years and she has mentioned they don't offer much of a selection it is either Fish (for example) or grilled cheese. Mom eats a lot of grilled cheese. I wish they offered 2 dinner selections. The activities seem like a fun idea but unfortunately my mother suffered from Non- essential tremors and can't do crafts and she is physically disabled in that she has to use a walker to walk so she doesn't really participate in the activities unless they involve listening to live music or something that doesn't involve walking. Overall we are satisfied with Creekside at Shallowford but we are disappointed with lack of meal options and housekeeping. All of the staff members are fantastic I would recommend it. My mom went from living on her own and not eating properly, taking care of herself to being a part of the community. Other than housekeeping issues which aren't their fault and the food issues, my mom is happy there.

We picked this community based on the assumption of services offered based on the price. They need more staff. What we love about this community is the location and the people.

I don't have the words for just how superb Creekside at Shallowford is. Everything here is great. What really makes the place is the people, form the administration down. From the moment I saw the apartment, it was lovable. It's a gorgeous facility, from the font door, to the chandeliers, to the courtyard. The meals are so great. I didn't know there was a place on earth like this. You get to be truly independent, and it fulfills all your needs. If you do have a problem, the administration makes it right. I also really like that the people here always pray for each other.