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The communication between administration and family is lacking. Continuity of care is lacking. they are suppose to have a nurse employed and they have been without... Read more
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Provides discounts to veterans, teachers and employees of certain companies.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.8
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30 reviews8.8
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A Place for Mom has scored Clearwater Springs Assisted Living with 8.8 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Clearwater Springs Assisted Living has 30 reviews with an average "overall experience" of 4.2 out of 5.
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The communication between administration and family is lacking. Continuity of care is lacking. they are suppose to have a nurse employed and they have been without
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Response from Clearwater Springs Assisted Living
June 21, 2024Hello there, We take feedback like this seriously, as we strive to create a positive community experience for everyone. If you provide further feedback, you can contact our Executive Team directly at ExecutiveSupport@frontiermgmt.com. Thank you.
My mother really likes being at Clearwater Springs Assisted Living community. She has friends that she dines with and the staff are caring and friendly. However, I do think cleaning of halls could be better.
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Response from Clearwater Springs Assisted Living
May 11, 2024Thank you so much for taking the time to leave this review for Clearwater Springs Assisted Living. Our staff strives to foster a positive community experience for all our residents, and your feedback is greatly appreciated. Thanks.
I placed my Aunt at Clearwater Springs for a 30 day respite care. They were very accommodating, made her feel very welcome. I was hoping she would be open to stay permanently. She loves people and there were a lot of very nice folks there. However, she was only able to stay about 2 weeks. Her dementia was further along that we thought and she was an exit risk. Beings that this is assisted living, they do not have locked doors. They can come and go as they please - for the most part. The staff was great. Management was great. I learned a lot and had no real complaints regarding her care. Improvement advice would be to be sure and go over the medication process. Yes it is all in the book, but who reads that whole document? We struggled nearly the whole 2 weeks getting her meds straight. I would also recommend talking to the residents regarding the food. My aunt was diabetic and was retaining fluids horrible - gained about 10 pounds while she was there. She was at her new place for 1 week and all of it was gone - so I think the meals need to be more catered to the residents with medical restrictions. Otherwise, everything was very nice. I would recommend this facility to others.
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Response from Clearwater Springs Assisted Living
April 17, 2024We are so happy to see this review for how accommodating our staff has been! Thank you so much for taking the time to acknowledge the service your loved one received, and we look forward to serving you for many more years. Thanks Penny.
Our dad is a resident at Clearwater Springs Assisted Living. The care staff are friendly, but it can take upwards of 20-30 minutes for them to answer the call button and shower days are missed sometimes. As for the move in, we were told where his room was. No one welcomed our dad to the facility. After four hours, someone came to say hi. It took weeks to get keys. The housekeeping is good and comes on scheduled days. Management is responsive to concerns. We were charged for a higher level of care than what was received. It took 2-3 months to get it corrected. The facility is clean and the food is good. I would recommend the facility to others, but would suggest watching bills and to communicate issues with management.
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Response from Clearwater Springs Assisted Living
January 3, 2024Hello Tina, We are sorry you feel that way. We pride ourselves on providing high quality care and feedback like this helps us improve. We would like to learn more about your concerns. If you are willing, please reach out to us at ResidentExperience@frontiermgmt.com to discuss this further. Thank you.
My favorite part of living at Clearwater Springs is the professional compassion shown by the staff. The caregivers and medtechs are patient and gracious and anticipate my needs. I feel I'm well taken care of here.
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Response from Clearwater Springs Assisted Living
October 27, 2023Thank you Marci, for your kind words. Our professional staff aim to provide high quality care to all our residents. We are blessed to have the opportunity to take care of you.
It was very clean and pleasant looking. I think overall Mom enjoyed her stay and she was well taken care of. But they did the best they could in a tough situation. They were very kind and communicative with her and we appreciated that. I would recommend it. It was a hard time. They were going through a lot of Covid issues so the residents could not gather except at meals. They were short on staff a lot of times because of Covid so the residents had to wait a long time for their meals.
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Response from Clearwater Springs Assisted Living
July 3, 2023Hi Jean, Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Clearwater Springs Assisted Living. Thank you so much for taking the time to leave this feedback.
Makes my mom feel welcome & happy. Great activities & they encourage participation.
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Response from Clearwater Springs Assisted Living
July 1, 2023Hi Nancy, Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Clearwater Springs Assisted Living. Thank you so much for taking the time to leave this feedback.
You should check it out thoroughly before you sign a contract. Talk to many staff. Visit multiple times and on different dates. Most of the staff is nice. Housekeeping is not so great. Prices, like probably everywhere else, are just plain crazy! I think an open dining situation would be better, as a 3 meal one hour program doesn't work well.
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Response from Clearwater Springs Assisted Living
June 28, 2023Thank you for your feedback. We strive to meet or exceed the expectations of our residents, their family members, and caregivers. We welcome multiple visits before deciding to make Clearwater Springs your new home. Most residents prefer the predictability and social aspects of a set mealtime. Such routines can evoke the feeling of family mealtimes. Many accommodations can be made for residents that prefer an alternative dining time. Please reach out so that we can assist you for the best dining experience. You’re right, health care costs continue to rise. Our industry has seen unprecedented operational cost increases in the past two years. At Clearwater Springs we are mindful to operate with efficiency to limit the cost impact to our residents without effecting the quality of services. I’m proud of our Clearwater Springs team. Our team members are of diverse backgrounds, skill sets, and life experiences. The one commonality is their compassion in providing services to our residents. We will share your feedback with our staff so that we can improve outcomes for all of our residents. We are committed to meeting and exceeding your expectations.
Clearwater Springs Assisted Living was not as friendly and appeared run down during our tour. This became more apparent after visiting another community in the area.
Response from Clearwater Springs Assisted Living
April 10, 2023I am so sorry that you felt as though Clearwater Springs was not friendly. We take great pride in making everyone feel welcome. Please give me a call as I’d like to learn more about your experience. We don’t want this to ever happen again. Clearwater Springs has some areas that are dated. COVID changed a lot of things, including delays to upgrades as we were restricted from having contractors in the building. Now that our doors are fully open and the supply chain issues seem to be resolving a bit, we look forward to a long-awaited facelift.
Staff were very caring but wasn't able to get any cleaning staff hired. So we had to do all the cleaning ourselves mostly. My dad loved all the activities and outings they provided and he felt loved being there. By far the best place he was at, out of the three different homes he was at.
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Response from Clearwater Springs Assisted Living
April 4, 2023Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Clearwater Springs Assisted Living. Thank you so much for taking the time to leave this feedback.
This community did not follow through with any of their promises and they did not meet any expectations and could not care for our loved one. It was terrible as far as we are concern. A terrible experience.
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Response from Clearwater Springs Assisted Living
March 1, 2022Leon, I am sorry that you feel our services did not meet your loved ones needs, or your expectations. Our service plans are customized based on resident needs and responsible party requests. Unfortunately, from time to time our resident needs change so dramatically that their needs cannot be met in our environment. I appreciated the discussion we had regarding an appropriate alternative for your loved one. We strive to meet the needs of all of our residents, and to communicate openly and honestly with residents and their responsible parties.
I loved Clearwater Springs, and we almost went with them. But we ended up choosing a place where assisted living residents could mingle with independent living residents, since Mom is still young at heart and more active.
This community was okay but too far from where I was located and I was not too impressed with the tour guide either. Property was nice just did not give me that feeling.
We chose Clearwater Springs because of the location, it was very convenient to family and also because they allow you to transition to medicaid after a year. It was a little more expensive but the smartest choice. One concern we have had is just because it is corporate, you have to advocate for things. They have had quite a few employees spreading covid around as well. But they are very friendly and helpful to my mother in law. She has not been able to experience everything she has wanted to so it is a little hard to asses, but we have been pleased so far.
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A nice place but out of our budget.
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Loved it!
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We enjoyed the tour. The Director and the employees were very welcoming and the home was very nice. Really put thought into disires of residents and it felt like it would be a wonderful place to live.
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Mom loves the place, friendly staff, decent food and the events they schedule are fun. The place is always clean. We love it because she is now within 2 miles of us instead of 28 miles and a different state, not having to cross the dreaded bridge.
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Clearwater Springs assisted-living is absolutely beautiful! Wonderful staff and fantastic activities. Will definitely recommend Clearwater Springs assisted-living to my love ones!
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It is a stressful time when looking for an assisted living facility for a loved one. After gathering several pages of possibilities I was overwhelmed, then I saw the ad for A Place for Mom. What a relief it was when I gave them a call. They were so helpful and asked me all the right questions. After finding out what my moms situation was she called me back in a couple of hours with the information I needed to make a decision. I called and made an appointment for a tour and my mom is now in her new place. I will recommend A Place for Mom to anyone who needs help in finding a great place for their loved one to live.
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See what the neighborhood has to offer and what’s nearby:
Clearwater Springs Assisted Living offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Clearwater Springs Assisted Living 8.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (360) 546-3344 to reach a resident at Clearwater Springs Assisted Living.
To reach a resident at Clearwater Springs Assisted Living call: (360) 546-3344
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.