While the exterior of the building and the main public areas of the facility are very impressive, I was disappointed by the rooms in the Assisted Living area that I toured. Compared to other facilities that I have recently toured, the rooms were extremely dark, crowded, and outdated. I was also surprised that the only staff that I saw during my tour in this area were two young ladies who were washing laundry. I did not see any nursing staff, even at the nursing station, during the 10 minutes or so that spent in the Assisted Living wing. There was a resident sitting in a wheelchair right next to the nursing station alone and slumped over during that time. I pointed this out to the person giving me the tour, and she seemed unconcerned. During this tour I decided that this was not the place for my mother. My rating: 4 points for the public areas; 2 points for the Assisted Living area.

The facility is very nice, but that is irrelevant because the people in direct contact with patients are RUDE, act like you're bothering them if you ask for assistance. My parent doesn't ask for much (afraid to!), but when wet he/she asked to be changed the aide said she was getting off her shift in 30 minutes and didn't have time, It was 3 hours before anyone came back to help, only because he/she buzzed for help. The girl came in and said, "what do you want?!". Very RUDE and BASIC CARE IS LACKING during September 2017. I had a friend who was here last year for 6 weeks of rehab, and the staff was good then, but the service has REALLY gone down hill!

Nice community, great entrance layout. Apartments are nice, but model we saw had limited closet and storage space.

I am happy with this community for the excellent care. The staff are nice and always caring. The community is beautiful and I like knowing that she is in a safe and clean community. She is able to take care of personal care here and she likes having everything. The food is outstanding and the excellent variety is available. The staff go out of their way to make sure she is happy. I feel happy knowing that she is in a outstanding community with excellent care.

During our tour of the Chesterwood Village, Ashley Place, we noticed that the place was way too big. There was too much going on, and we decided it would not be a good fit for my mother. The tour guide was ready for us when we got there and very friendly.

Mom fell in love with Chesterwood Village. She was excited about the large variety of activities & the level of involvement of the residents. The staff knew the names of the residents and greeted each one. The facility is very clean and offers a lot of natural light throughout. This facility will allow Mom to age in place and only add additional services as they become necessary. I have found the staff very easy to work with. At this time, we have no reservations/concerns about Chesterwood. Mom is moving in!

This is a good community from what I saw. The community looked nice and well maintained. The staff I came across were nice and friendly. It was a good tour, but there were many factors that played into where to place my mother. I didn't get the feeling that this was the place for her and here needs. Overall it was good tour.

We couldn't be happier with how things have turned out at Chesterwood Village, Mom absolutely loves it here! The facility itself is well kept and clean, and has a very relaxed down-to-earth feel to it. They've got all sorts of nice amenities, Mom really enjoys the "main street" area with the theater and ice cream parlor. The staff here is friendly and professional, and they were a big help to our family throughout the whole move-in process. I'd highly recommend them!

Nice, set up, nice things to do, main street arrangement, might be a match, just question activities that would get her out of her place esp with her low vision.

Our father in law really likes the community. We are very pleased with it just seems like it was the right fit for him. I would recommend them to anyone in need of a senior community. They have every level of care within the community so if you need a higher level you can still stay there.