Otterbein Lebanon SeniorLife Community

We gave the care services a 4 but she is independent this is based on a few services here and there. Our loved one has made comments that the food is ok. Sometimes it is great and other times not so much. However, the dining room itself is great. She really only does cards for activities, but she loves it. She really liked that they had stuff/glasses for the eclipse.

This place is awesome I love all the people and I have a lot of friends they really are amazing people and they really care for everybody thanks ?? so much for the finding this place for me. all the workers and the people who live here are say hello to everyone

My mother has dementia and is in Assisted living at Otterbein Lebanon. It is a beautiful place but the care is lacking. We have continually found that her room is very dirty, laundry not done, sheets not changed on her bed for weeks, food trays and trash pile up and are not taken out of her room When we try to find someone to help we usually find aids sitting around on their phones and we don't get anywhere! We are supposed to be called when a doctor sees her or orders a new prescription and this does not happen and we find out by accident. The lobbies are beautiful but the individual rooms are lacking.

Mostly the activity level. I am sure it is location specific, but her floor of independent living apartments is very social. But the Otterbein big activities are numerous and very well done. Mom is on a meal plan for dinners. The dining room is not very nice by competition's standards, but a "refresh" is coming early next year. Staffing the dining room is a big issue. My moms personality is very social and she took right to this style of living. She wishes she had done it sooner.

Everyone is amazing and encouraging to newcomers. To keep them active and involved in activities. I would recommend Otterbein Lebanon to others, in fact my mother is also looking to move there, she loves my mother-in-law's place and they talked about how good it is.

It is worth coming to Otterbein Retirement Living Community. This place is beautiful and feels like a family. There would be times the orders would be wrong, and they would deliver the food to the residents.

Overall I am pleased with this community. The community is neat and clean and the staff is very friendly. The food is really good and they have started backup activities for the residence. I would highly recommend this community to others.

Our father loves to participate in their arts and craft classes and the exercise classes. They also have a hair salon on site that our mother likes to use, and we would recommend this community to others.

My experience was just before COVID. We chose Otterbein Retirement Living because of the value and what they had to offer in terms of activities. The apartment sizes here seem to be adequate. Overall, my brother likes a lot of the food, but there are some meals that he doesn't like. I would want others to know that they have a variety of levels of quality in terms of apartments. If you have more money, you are able to get a newer, nicer place. My brother moved into one of the older apartments but they were still fixed up very nice. I would definitely recommend.

We really liked the different levels of activities that were available as well as the accessibility of various levels of services. This seemed to be a very close knit community. The rooms they offer for the residents are extremely nice, well thought out and it is not to much and not to small.

My mother was in nursing for a month. Not enough help. Was not pleased at all with her care. For a retirement facility of this stature, nursing was the worst. Brought her home. Would rather pay for good care instead of payout money for awful care.

Our move in was not without problems. Our storage area was filled with bins we have no idea who they belonged to. However we were allowed to move them to another area so that we could use ours. Our guest room (where we stayed the first night) smelled very strongly of "dog". The previous guests evidently had a pet there and the cleaning people did not clean properly. It took forever to get someone to respond to our issues. 1. Additional shelves for storage, 2. light bulbs that were burnt out. Since we've been here almost three months now, things have smoothed out and we have resolved all of our issues.

Beautiful facility and location is nice if you want to stay in Ohio...... we don’t think we will because of the weather.

Came in for a broken leg rehab. Got great help and the upmost respect.Everyone helped me to recover in a friendly atmosphere. The nurses and help know what is happening. Rehab people were kind and help me get back to moving around better than I was before. Thank you Otterbein Senior Life of Lebanon for a job well done

Otterbein was a well kept, clean and bright facility in the main building where my sister and I were looking for my mother's next home. The activities for independent living were impressive. The rooms were clean and bright.

My family is so pleased with the choice of Otterbein Center for our 92 year old mother. She loves it there! She feels safe and loved. I only wish we had made the decision of moving her there years ago.

My family is so pleased with the choice of Otterbein Center for our 92 year old mother. She loves it there! She feels safe and loved. I only wish we had made the decision of moving her there years ago.

No one was there. We drove around the community and we liked the outside of the patio homes and ranches, but do not have any additional information. The inside of the area where the nursing/assisted living had odors. A few staff around that were friendly enough; we saw very few residents.

We toured this community for care. We did not like the room would have been on a higher level. They did not have the care that was needed for my mom.The staff were nice and answered the questions. We wanted another lever of care for mom. We would recommend that others tour the community for the options of care that are available.