Cedarhurst of Edison Lakes

[name removed], the intake coordinator was extremely helpful. She made the decision to choose Cedarhurst at Edison Lakes incredibly easy. My mother is content at this facility. Her apartment is exactly what she needed. The meal schedule is difficult for her to always attend. However, knowing she has the availability is great. Unfortunately, there have been some difficult issues with the executive staff refusing to work further with me or my mother and not returning calls or emails. We've tried to resolve these issues, even speaking to corporate. [name removed] at corporate was very friendly. Finally, after nearly 10 days, I heard back from the Edison Lakes Executive director. I'm hopeful things will continue to improve, despite the fact I don't think this situation was handled well. That is sad considering the amount my mother spends each month. It's difficult to rate staff overall. While the executive director was slow to respond and the assistant executive director has yet to reach out despite me being told she was reprimanded, EVERYONE else from the nurse to the maintenance and cleaning staff have been 5 star.

Cedarhurst offers a wide variety of activities so all residents have choices of what they want to participate in. Shopping is offered three times a week. Several clubs are available to all, grief support, bridge , Rummikub, 09’s , drama club , Bible Discussion , lunch bunch and more. I love the variety of entertainment which also includes evenings. Overall, the residents are super friendly and welcoming to newcomers! I’ve been in a lot of senior communities and Cedarhurst is by far the cleanest and well maintained!!!!!

I have been working with this community for almost three years. Starting off as a care taker. I will never forget the first day I interviewed here. The community was beautiful, and clean not only on the outside but also when I walked in. I was greeted right away with a smile and it made me feel like I belonged. I knew right then I wanted to work here. Almost three years later I’m still here not only because this is a beautiful, and clean community but because of the values and beliefs this community holds. The way we work together to make sure we take care of each other (and when I say we work together I mean staff and residents) all look out for one another. It feels good being somewhere you know your co workers and your residents really care about you and look forward to seeing you.That’s why I always refer to my job as home.. we are more like family here and I wouldn’t change it for anything!! Wishing many more years here.

Cedarhurst is the best senior living option in Michiana. I love the interior after their recent renovations. It is so warm and inviting. Their environmental services coordinator is so helpful and she always responds to any requests right away. It’s so wonderful to see how involved staff get with each of the residents and their family members. Every single part of the team is approachable and helpful no matter what the need. Teamwork at its finest!

Our family is so happy with the choice to go with Cedarhurst. The staff are so friendly and we are so grateful for their conceirge. She is so helpful and great with mom. It doesn't matter if it is booking transportation or figuring out how to use her cell phone. We couldn't be happier with the level of care she receives!

It was a fulfilling experience It's wonderful that senior facilities are so well-equipped I understand the static explanation well and I admire the professionalism of the staff

Best assisted living in mishawaka. Great place for seniors. Recommend to everyone in the area or moving here. Very clean, polite, great staff and caring staff. Met [name removed] and [name removed] today and they were fabulous and very knowledgeable. Hope everyone checks this place out.

Our family couldn’t be happier. It’s hard to co-ordinate our Dad’s care from out of state, they have been amazing to work with. They offer a great app that we get updates on, such a great thing for us to know when family nights are and activities so we can let friends and family know if they want to attend!

After wrestling with the idea of moving Mom from her house to senior living, my siblings and I finally took her on a few tours. Cedarhurst was the third of the day. Beautiful building, but they all were beautiful. At this point my mom was done, we were defeated. I wanted to pull [name removed] aside and tell her just take us to the apartment and let her pick it apart but it was too late because she was already up front when we arrived. Right away [name removed] and mom made the introduction and my brother and I were just there for decoration. One of the first things she said to our mother was that she understands she is considering leaving her home of 50+ years and how scary that thought must be, within 5 minutes my mom was opening up to her about things it took her years to admit even to us. Everything after that was icing on the cake. I hope this review helps another family in our position. Go to Cedarhurst first.

Overall experience is ok... cleanliness is amazing, friendliness of staff is ok... they do have a couple of staff members that just don't engage with family or residents up at the front desk which doesn't always give it a good vibe walking in (ie night time and weekend staff) they just act like they don't want to be there. Dad is considered "independent" so he's pretty much on his own even when he's sick because any care they provide is an additional [fee removed] or so a month, meals have really went downhill over the past year.. not as appetizing as they once were.. dining room is always understaffed.. may have to wait for an hour or longer for meals.. served cold or hard.. they really struggle with turn over especially in the dining room. Activity coordinators are absolutely amazing but it's the same routine over and over... for what dad gets I think the cost of living is outrageous in my opinion... his rent just went up almost [removed] because he has been there for more than a year.

I have made good friends here. The facility changed ownership not too long before I moved here.I think the new ownership has lots to do with my answers. The people who lived here before said it was better. And the building and all are 20 years old. We have had problems with the internet since I moved in. And have had 3 or 4 new big bosses. Most of the staff now is new.

I have gained another wonderful new family at Cedarhurst. I am very active and there is lot’s to do here. I am so grateful.I can’t imagine living anywhere else and I hear from my friends all the time that they will come here when they are ready. The staff are wonderful and always make sure I have what I need.

The staff and the residents are very friendly and welcoming. Like most places they have a hard time getting staffing at times, but that doesn't seem to be a reflection of the facility, just the realities of business nowadays. Overall i have been very pleased with my Dad's experience, and he seems pretty happy there.

* Not one item on the work order for room was done for move in with a weeks notice. We had to make all the changes to the room including ones that were making the room difficult for my mothers disability. * Wi-Fi access was limited or spotty & always disconnected. We were not able to use smart tv. Many seniors are utilizing technology so this needs to become a priority. We researched the solution with 3 different tech experts & shared info with ED. They need to install a mesh system NOT tell people to add a Wi-Fi booster to their rooms. This diminishes everyone's signal. * Quality of food was not up to standards from a dietary/nutritional standpoint. Was tire of menu variety after 2 weeks. Liked open restaurant style/timing experience. * We paid extra for levels of care that were not needed or followed through on. We have requested a refund for this. * Receptionist staff were not knowledgeable to answer questions and did not know how to professionally greet visitors. Exception was new woman when we moved out who was outstanding. * Cleaning staff was fantastic & communicative. * Toxicity of glue chemicals for carpet install was awful and a health hazard. Off gassing continued for 2 months & smelled of chemicals. * Activities were limited & not sufficiently challenging or interesting to engage our attention. * Limited outdoor space or areas for walking. * Unfortunately our guess is that this is still one of the better places in the area. It seems like they are understaffed & not able to keep up with really making proactive changes. * If a place is not at capacity, renters should be able to pay for a 1 bedroom for respite care. We only needed respite but still had to pay a 1X community fee of $[removed]. We only stayed there for 4 weeks total.

The main reason why my mother chose Cedarhurst was it was close to where we had lived for 25+ year's and she was comfortable there. We picked this community, because of the ocation, it was conveniently located and my mother and family lived in the area for years and she wanted to live there.

What I like the most about Cedarhurst of Edison Creek is all the other residents, I really like the residents. You do not feel alone at all, and the staff members here are mostly friendly. I would recommend this community to other families.

[name removed] was beyond fabulous from start to finish.. she made special time to meet with us very last minute as dads need to move was urgent. She made me feel welcomed. All the staff is beyond friendly.. checks in on dad on a regular basis. Right now he is getting bare minimum care from the facility just because of the cost of additional help with things like laundry, med management etc.. I'm doing most of that for him. His biggest complaint about the food is the lack of taste behind some of it... he has also complained a little bit about the slow service BUT just like everywhere in the world they are extremely understaffed and I firmly believe they are doing the very best they can with what they have. The activities are very repetitive from week to week which makes dad a little bored. I'm personally going to be working with a local scout group (my group) to see if maybe we can gather some different activities that the residents may enjoy. Personally I think the cost of living there is outrageous especially since they don't except medicaid but these places just are not set up for people living on a fixed income unfortunately. I am beyond grateful for a place for mom and Cedarhurst for informing me about some va benefits my dad may qualify for through patriot angels.. we are in the final steps so fingers crossed everything goes through because then we will receive money which will help off set the cost of living!

My loved one is a current resident at Cedarhurst of Edison Lakes. Most everything has been great for her at this facility. That staff that I've been fortunate enough to meet are all excellent. As for the Activities, there appears to be a good variety, however my loved one hasn't participated in any of them yet. My loved one is very happy with her choice to move here. I can't tell you how much that means to me! Everyone here has helped my loved one with any issues that have come up!

The modernizing changes they have made have turned the resort into a place that looks stale. Before the chandeliers were absolutely gorgeous and carpet made it feel like a home. The lights and the decor made it feel like a beautiful and a comfortable place to live now it feels more like a facility.

It was an excellent experience moving in. It is a great place and the people are wonderful. The food is excellent And the staff is very kind and considerate. I would absolutely recommend Cedarhurst of Edison Lakes to others looking.