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The staff has been very good. When we had some questions or concerns we were able to confront them and resolve them quickly. They kept us informed when there were any concerns that we needed to know about. They have been right on top of things and my Mom has been well taken care of. My sister's and I have been very pleased with them.... Read more
Amidst the conveniences and attractions of Mishawaka, Indiana, Tanglewood Trace offers a personalized touch to independent and assisted living options to create the right care for each resident. Respite care is also available for trial periods and caregiver vacations.
Tanglewood Trace aims for permanent-vacation experiences through comfortable surroundings, well-appointed services, and engaging amenities. Services are tailored to each resident’s needs. These include scheduled transportation, weekly housekeeping and laundry, emergency call systems, in-house physical therapy, and personalized assistance with daily activities.
For meals, residents will find restaurant-style experience on-site with chef-prepared menus. Dishes are approved by a registered dietitian for nutritional quality and are made fresh with seasonal ingredients. Tanglewood Trace also offers a variety of signature dining programs that honor mealtime traditions, connect residents to the local community, and more.
Across Tanglewood Trace’s campus, a variety of amenities create numerous opportunities for excitement and community engagement. A library, landscaped walking paths, beauty salon, game room, and award-winning activity calendar create an abundance of opportunities for fun, engagement, and social connection.
To explore the licensing information and compliance histories of senior living communities in the state of Indiana, visit the Indiana Health Care Providers Consumer Reports directory.
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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56 reviews8.2
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A Place for Mom has scored Tanglewood Trace with 8.2 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Tanglewood Trace has 56 reviews with an average "overall experience" of 4 out of 5.
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The staff has been very good. When we had some questions or concerns we were able to confront them and resolve them quickly. They kept us informed when there were any concerns that we needed to know about. They have been right on top of things and my Mom has been well taken care of. My sister's and I have been very pleased with them.
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My loved one was in and out of the hospital quite a bit during her stay. When she would get back to her place, she always complained that things were missing. My sister and I pushed it off as she was getting the onset of dementia. This had gone on for several years. After she passed, we went to clean out her apartment, but somebody had already beat us to it. The day before she went to the hospital for the last time, she went to the bank with her friend from Tanglewood. She had pulled out [fee removed], for whatever reason. That money was gone. All the gift cards that we had gotten her for her birthday were gone [fee removed], her me vacuum and all her meds were gone. They kept all her belongings that were in storage, which was stuff from our childhood. The manager of the place never called either one of us for any reason, then started sending threatening letters to me that I owe them for my mom's last month or so. I disregarded them because she had nothing in her account after the funeral expenses. So she then put me in collections for several thousand dollars. I told them they didn't have a leg to stand on but they kept harassing me. Told them I was going to file a harassment charge on them and they finally stopped. So this is why this place is horrible in our eyes
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Response from Tanglewood Trace
November 12, 2024Dear Michael, We are truly sorry to hear about your experience and would love the opportunity to discuss this further. We take all feedback very seriously, and we will investigate this with our teams immediately. We appreciate you sharing your concerns with us, as it allows us to make necessary adjustments so we can continue to provide top-level care to all our residents. If you would, please contact us directly at solutions@prioritylc.com, and we would be happy to assist you. Sincerely.
Need to remodel - apartments very outdated especially the bathroom - some staff are great others not so much - food was good some days and not others depending on staff showing up etc - my mom lived in independent not assisted so that's what I'm reviewing -
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Response from Tanglewood Trace
November 12, 2024Dear LJ, Thank you for sharing your feedback. We appreciate your honesty and are sorry to hear that your mom’s experience in independent living was not consistently up to expectations. We understand that outdated facilities can impact comfort, and we are actively looking into improvements, including potential remodels. We also acknowledge the variability in staff and food quality, and we are committed to ensuring that all residents have a consistently positive experience. Your feedback is invaluable, and we’ll continue to work on making improvements in these areas. If you have any other suggestions or concerns, please feel free to contact us directly at solutions@prioritylc.com, and we'd be happy to assist you.
We found Tangledwood Trace to be a lovely community of friendly and active seniors. Also, the Staff all greeted us with a smile and a friendly hello. The dining room is simply lovely, The outdoor grounds provide very nice walking areas. The facility is large enough indoors to provide ample walking opportunities in inclement weather. The atrium courtyards provide a lot of light. And there seems to be a lot of organized activities to keep Mom engaged. I am very confident that my mother will enjoy living here. She moves in in a couple of weeks and she is very excited.
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Response from Tanglewood Trace
October 21, 2024Dear Leslie, Thank you so much for your thoughtful review! We’re thrilled to hear that you found Tanglewood Trace to be a lovely community with friendly residents and staff. It’s wonderful to know that you appreciated our dining room, outdoor walking areas, and the bright atrium courtyards. We’re dedicated to providing engaging activities for our residents, and we’re excited that your mother will be joining us soon! If you have any questions or need assistance as her move-in date approaches, please don’t hesitate to reach out. We can’t wait to welcome her to our community!
Quality of care - If i could rate a zero i would. I would not trust them with medication management ever. Response time also to long once the call light is pushed. ( perhaps aides overworked?) Most of the aides were great with my mom) However, upper nursing management is more of a problem. We did move my mom out in March due to some issues with care.
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Response from Tanglewood Trace
October 11, 2024Thank you for sharing your feedback with us. I’m truly sorry to hear about your experience and the concerns you raised regarding medication management and response times. Your feedback is invaluable, and I understand how important quality care is for your loved ones. We strive to provide the best possible support and care. I appreciate your recognition of the aides who worked well with her; they are dedicated to their roles. However, it’s disappointing to hear that upper management did not meet your expectations. Please feel free to contact us at solutions@prioritylc.com with additional details so we can have our teams look into it. Your insights are crucial as we work to improve our services. Thank you again for your honesty, and I wish you and your family all the best.
We would like to thank the staff for a wonderful service they offer for the assisted living residents. Make sure they are all fed and taken care of. Especially the nurses and aides that are awesome in their duties, come and talk to the residents to make sure they are doing ok.
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Response from Tanglewood Trace
January 16, 2024Thank you so much for your kind note for our nurses and aides. They are truly our heros and we would not be able to excel without them. We'll surely pass your kind regards to them. Sincerely!
The staff is okay. Not unfriendly, but not proactive either. It's the cheapest option in the area and isn't bad. On the Independent Living side there is zero assistance. It would be nice if they added Ala Carte items, like help with meds. They are raising the rate in 2024, but it's still the most affordable option compared to other locations.
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Response from Tanglewood Trace
December 15, 2023Dear Anonymous, Thank you for taking the time to provide us with your feedback on your experience at our facility. We appreciate hearing from our residents and their families as it helps us continually improve our services. We understand your comments regarding our staff and we apologize if they have not been as proactive as you would have liked. We strive to provide a welcoming and supportive environment, and we will address this with our team to ensure they are more attentive to residents' needs. Regarding the lack of assistance on the Independent Living side, we do offer a range of services and amenities tailored to meet the varying needs of our residents. While we currently do not provide Ala Carte items such as help with meds, we appreciate your suggestion and will take it into consideration as we evaluate our offerings. We understand your concern about the rate increase in 2024. We continuously assess our pricing to ensure it remains competitive while maintaining the quality of our services. We are pleased to hear that our rates still present the most affordable option compared to other locations. Thank you again for sharing your thoughts with us. We value your feedback and will use it to enhance the overall experience for our residents. If you have any further questions or suggestions, please do not hesitate to reach out to us.
They continuously over charge the residents for rent. The building is falling apart. Vital appliances such as water heaters will not be replaced but simply bandaged. The food is sub par at best. Some of the staff are wonderful however there are several that have little to no compassion for it's elderly residents. When the facility has special occasions that are celebrated with food are only set up on the assisted living side. Which is also the side that has the most COVID cases. So most of the independent residents do not get to enjoy or partake. And they pay for it.
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Response from Tanglewood Trace
December 1, 2023Jane, Thank you for reaching out to us and bringing your concerns to our attention. We sincerely apologize for any inconveniences or dissatisfaction you may have experienced at our facility. We take all feedback seriously and are committed to providing the best possible living environment for our residents. Regarding the issue of overcharging, we strive to maintain a fair and balanced approach to pricing, taking into consideration the market rates, the current inflation and the cost of maintaining the building. In terms of the building's condition, we strive to maintain a safe and comfortable environment for all residents. We have a dedicated maintenance team that works diligently to address any issues safely and promptly. We will have the water heater situation reviewed by our maintenance team. Regarding the replacement of vital appliances, we understand the importance of ensuring all necessary equipment is functioning properly. We will review our current processes to ensure that any repairs or replacements are done in a timely manner, without mere temporary solutions. We are sorry to hear that you find the food quality subpar. Our culinary team works hard to offer a variety of nutritious and flavorful meals. We value your feedback and will review our menu options to ensure that we are meeting the expectations of our residents. Regarding special occasions and celebrations, we understand your frustration with the current arrangement. We will take your concerns into consideration when planning future events. We appreciate your kind words about some of our staff members and their compassion towards our elderly residents. If you have any further questions or would like to discuss these matters in more detail, please do not hesitate to reach out to us directly. Sincerely!
Very positive, highly recommend it. We picked this community, because of the price, location, staff (most had been there 5+ years).
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Response from Tanglewood Trace
October 9, 2023Thank you for sharing your positive experience at Tanglewood Trace. We're pleased to hear that you highly recommend it. Your considerations, such as price, location, and the longevity of staff members, are essential factors when choosing a community, and it's great to know that Tanglewood Trace met your criteria. If you ever have more insights or feedback in the future, please don't hesitate to share them with us. Your recommendation is greatly appreciated, and we're here to ensure that your experience and the experience of all our residents remains positive and comfortable. Thank you for being a part of our community.
The staff were very friendly and even came and welcomed my dad to the community once he moved in. They have an Ambassador Representative Member and he also reached out to my dad. Everyone was very accommodating and made him feel welcomed. Watching others in the environment and how the staff interacted with them is why we chose this facility. The place has good vibes. I would recommend this facility to family and friends.
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Response from Tanglewood Trace
July 13, 2023Bobbi Jo, Thank you so much for your kind words. We appreciate it very much. We are happy to serve dad at his home at the community. Sincerely!
I would recommend them to a friend, just be vigilant in the beginning of the stay to make sure the nurses are doing what they are supposed to be doing for your family member. I feel that sometimes there is a disconnect between staff and nurses as messages do not get relayed and it can be difficult to get a return call. Maybe the improvement would or could be in what they use for communication between staff. I do not know what system they use for communication so it's hard for me to say to how to improve it. I think the friendliness of staff to residents and or visitors is awesome.
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My family member is finding it very satisfactory, and she likes it there. Everybody is very nice and friendly. She's getting very good care. They have round-the-clock nursing, and she gets physical therapy. The staff I speak to are very receptive to my questions and give me good information. They have a little snack counter where the residents can go between meals. They also have a special activities staff. They do bring in some outside entertainment, but I think they could use more of that. But overall, it's an extremely good value.
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Tanglewood Trace is a nice place.
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We were very impressed with the community and the physical appearance of Tanglewood just from our tour. Our loved one is not the happiest with the food but we think they are just being a little picky and take their feedback with a grain of salt. They do offer a lot of activities, and it is expensive but peace of mind is worth a lot
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So far, everything and everyone has been very nice. The building seems very sound and clean. A Place for mom was very helpful getting me info about assisted living communities.
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We chose this facility at the time because we had a time limit and they had availability when we needed it. The room sizes here are adequate for the needs. Overall, it has been a good experience and I would recommend.
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Response from Tanglewood Trace
March 9, 2021Thank you for your review!
Tanglewood Trace is a very attractive place and everybody was very welcoming, from the receptions to the maintenance people and the nursing staff they were all so nice. The residents all looked very happy and in general we were very impressed.
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Response from Tanglewood Trace
March 9, 2021Thank you for your review!
This facility is terrible. No management, no communication. Uninspired food, no salad bar since it was closed by the health department. The worst place to live and has gotten worse since I moved in .
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Response from Tanglewood Trace
October 21, 2020We appreciate your feedback, as we are always looking for ways to improve and create the best environment and life for our residents. We take this very seriously and would like to ask that you speak with our Executive Director to discuss your concerns in more detail.
Nice place glad to see it. I really liked the atriums there. Personal seem to be happy most been there for sometime .
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Response from Tanglewood Trace
December 18, 2019Thank you for taking the time to share your thoughts on Tanglewood Trace. We are proud of our amazing team and their continued commitment to providing extraordinary care to our residents.
Food is bland, but healthy. The salad bar is what saves it from being insipid.
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Response from Tanglewood Trace
September 11, 2019Thank you for your review. We are always looking for ways to improve so thank you for your comment. If you would like to try our new dishes, please join us for lunch next time you're around.
See what the neighborhood has to offer and what’s nearby:
Tanglewood Trace offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Tanglewood Trace 8.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (574) 277-4310 to reach a resident at Tanglewood Trace.
To reach a resident at Tanglewood Trace call: (574) 277-4310
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.