CareOne at the Cupola

I feel that CareOne at the Cupola is one of the better facilities that we looked at. We are not even thinking about making a change. The staff is good, as is the care. The food is sort of bland and that would be the one area where they could improve. I would very much recommend the facility to others.

I am writing this review to thank [name removed]! This is the first review I have ever done. My mom was moved from assistant Living to the Dementia unit. [name removed] was wonderful in this transition. I have to say I wasn't an easy daughter to convince. But, then I realized we both wanted the same thing. My mom to have the best care. [name removed] doesn't just talk she executes. She is always walking the halls and checking to make sure all is good with the residents. She has impressed me and I know she will be a great asset to the Cupola. Good Luck [name removed]!

I would recommend to others.Overall very satisfied. A few hiccups along the way. I chose this community because of the high ratings and the compassion of the staff I came in contact with.

A top-tier senior living facility embodies a holistic approach, blending meticulous care with a nurturing environment. Its dedication to cleanliness ensures a hygienic haven, with daily room maintenance fostering comfort and freshness. A team of devoted medical professionals, including attentive doctors and nurses, prioritizes residents' health and safety, offering round-the-clock support. However, it's more than just a place of care—it's a vibrant community. Engaging activities and inviting recreation areas cultivate social connections and happiness among residents. The culinary experience mirrors fine dining, offering diverse menus to cater to individual tastes. This facility is a haven where residents don't just exist; they thrive. Its unwavering commitment to compassionate care, cleanliness, and thoughtful amenities fosters an environment where residents flourish. It becomes a cherished home—a space where individuals lead fulfilling lives, experiencing a sense of belonging

The staff is very capable and works with us with such love and understanding. I appreciate every day I get to spend with them because they make me feel safe and cared for! I also enjoy all the friends I have made. We meet on a daily basis for scheduled and non-scheduled activities. It’s so nice to know there is always someone to talk to when I feel like want to and I have the freedom to keep to myself when I want also.

We had to move my mother in to the Cupola. [name removed] made this a very easy transition. She really took a personal interest in our family and contacted me a tremendous amount. She is so responsive and helpful. A truly amazing person. My mother is doing so well there. Thank you [name removed].

I cannot begin to express how amazing the transfer has been with my mother to the Cupola. The staff, especially [name removed] is BEYOND responsive, supportive, professional and above all else kind, compassionate and deeply involved with all the residents. My sisters and I were immediately drawn to the warmth of the residence and the loving way the staff spoke to, and about their residents. They know everyone’s name and story and that was very important to us. We had an unforeseen extended rehab stay and throughout that they remained in touch and active in my mother’s health journey and eventual arrival to the residence. We are beyond confident in the level of assistance and service my mother is receiving. I cannot recommend this facility highly enough. If you want a clean, well kept, attentive, activity packed, caringly staffed assisted living situation this is the place for your loved one. Absolutely tour this facility if looking for a place for your loved one.

I'd tell others that it's expensive but very clean. the community is well-managed with competent friendly and helpful people. I would recommend it especially compared to the other facilities with had experience lately.

A couple of negatives - my loved one's clothes kept going missing, which was very discouraging. And dementia patients don't get the same quality of meals as the assisted living patients do. But the staff are friendly.

CareOne has been very good for my sister. She really seems to like it there and always looks happy. They take really good care of her. The staff are friendly and seem very caring. It's not just a show - they're the same even when they're not aware anyone is watching. The front desk staff is always pleasant and welcoming, and they say hi when you come in. It's very clean, and I always see the cleaning ladies working. The food and the menu looks good. We're very happy with our choice.

When we first came to visit we knew this was the place for our loved one we thought it was just perfect - the community is very clean and we thought the administrative team was very helpful. The value for the money is a 5 plus, it is definitely there. They do have a lot of different things for our loved one and the other residents to do during the day and based on the experience we have had so far we would absolutely recommend CareOne at the Cupola to other families.

I would recommend you be ready to make a financial commitment to the community. The staff are pretty good to work with, if I have questions or concerns about my loved one. They didn't understand how a specific phone would work due to the way it had to be set up for my loved one to communicate with the family. This was resolved after a bit of time. Some of the activities available include floral arrangements, painting, chef experiences, crocheting group, and more for the residents to choose from.

This community was recommended to us after looking at other communities and we are glad it did. All of the residents are so happy and friendly, and always greet us when we come to visit. The staff all know the residents by name, and there are great activities. Our loved one is getting used to the meals and starting to like them.

My son picked the Cupola for me because it as close to his was close to his home and he had heard good things about it from friend in the community. But if I was able to pick a place for me to live The Cupola is where it would be! The staff is so nice. I feel safe and protected especially with everything going on in the world right now. All the activities are great. I like people in general but I have truly made some really true friends here.

Have been here four months and have gotten great help. Therapy is wonderfull. I like my room. You have as much privacy as you want. Everything is provided. The staff is helpful and always friendly. Love it.

The staff is very caring and they really listen to the families. Communication is very good with the families also. I would definitely recommend this community to others and I already have. They are open to feedback and are looking for ways to improve.

A nice enough facility. My Mom being a resident, I find it difficult to stay very long as the air freshener that is used throughout is very much an irritant. Overpowering as you walk through the front door. I hope they'll consider no fragrance as I assume is an irritant to others as well.

This is a excellent community. I was very impressed with everything and [name removed] was very helpful in explaining everything regarding the community. Affordability maybe an issue but I am sure anyone would be happy being here.

Everything seems to be going well at this facility. It is a nice place and it’s in a convenient location for us. The staff team that cares for my love one is very knowledgeable and communicative. They do well to call me to give me any updates regarding my love one. The facility is good, the place is clean, and the food is also good. The rooms here are also nice, my love one has a view from the first floor, and it’s much brighter and comfortable for her. They also have a pretty garden set up in the back. Overall it’s a fine facility.