Sunrise of Paramus

The “homey” layout is far better than “hotel” style facilities with long hallways. Here, everyone is close to the center of the activity. They try to keep residents there, rather than shipping them off to a hospital. The director was hands on and very helpful. Cares about the residents. They give the family the elevator code, so there’s unrestricted access. They have nothing to hide. Residents can go out to a large outdoor balcony any time. They don’t have to be “buzzed” out. Hospice/end of life is handled lovingly, medically, and with respect. The psych. Doctor who visits the facility is great. She responds immediately when there is a crisis. This facility provides a high level of care in a warm, homey setting. My Mom was in another Memory facility that was set up more like a modern hotel; it was cold, sterile and the level of care was no way near as good. Sunrise was a little more expensive, but is providing exponentially more care. Brie, the director, is very empathetic and hands on, and advocated for us with the hospital. I was at my wit's end trying to care for my Mom, and now I feel like she's finally found a safe, caring place to live. We final have "a new normal." I highly recommend Sunrise of Paramus. My only regret is that I should have gotten my Mom here sooner.

The care was top notch. The staff caring and responsive. Would have been nice to have more lectures or intellectual type activities in addition to music and crafts. Mother is blind so crafts weren't easy. A bigger meeting room would be nice, the smallish dining area would make something like a lecture challenging but it was the primary activity area.

I wouldn't change anything about the facility, other than the cost being so expensive. The food is good, people are good, communication is on point. I would recommend this facility to everyone.

We picked this community because they had knowledge of the staff and the time they spent explaining their facility and introducing us to the different staff members and explaining their responsibility.

The care managers/health aides have a lot of staff turnover. There is not a lot of consistency of care among the care managers/aides. Communication with family is good. Mom says that the meals are a hit or miss, some things are good and others are not. The housekeeping is okay, mom just moved in and has a few stains on her carpet that have not been cleaned. The laundry service is not great, have lost many socks. The move in process didn't go great, but we were told that it was because we moved in on a Sunday. Most of the staff are friendly, some better than others. I would recommend Sunrise of Paramus for the quality of nursing care, location and safety. But it is so expensive that I'm not sure if it will be a good option for us long term.

My mother was previously a resident at Sunrise of Paramus and the experience was great. The staff was so caring. The food was terrific and there was a lot of variety. The activities were well planned. I felt that communication with the family was good with most of the staff, except with the Director. Overall, it was a great experience and I would recommend Sunrise of Paramus to others.

Sunrise of Paramus is set up more like a house than a hotel, which is quite nice. The facility is smaller so there aren't endlessly long hallways, which are not good for residents with dementia. My mom's apartment is situated just off of the central hub where everything happens. Families are given the access code to the Memory Care elevator so you don't have to wait for someone to let you in and out. The residents have access to an Outdoor sunny patio whenever they want to use it, and again they don't have to be buzzed in an out. The Director was very hands on and was incredibly helpful when my mom was admitted to Valley Hospital and when she transitioned to hospice care at Sunrise. All of the staff have a light in their eyes and are determined to provide great care for the residents. [Name removed], the sales person, helped to get an expedited check in directly from Valley Hospital to Sunrise which was incredibly helpful. Another staff member was very helpful in getting my mom's room set up with regards to safety and thinking about future equipment that might have to go into the room. Housekeeping is good, and the communication with the family is excellent. I would definitely recommend Sunrise of Paramus to others. Before, I was thinking that my mom was just going to bounce around to different places, but now I feel like she's found a home. This facility is a little bit more expensive, but my mom receives exponentially more and better care than she did at the previous facility that she was in.

This is simple. I would give Sunrise Paramus a 5 on every category. It was a blessing to find this place. Everyone was wonderful and the level of care surpassed any I've seen in any assisted living facility. Please keep it on your "go-to" list. I hope others find this place for their loved ones. The staff is exceptionally well trained- professional in their area of expertise, and oh, so compassionate. My mom was in the memory care unit and was under constant supervision. She was only there for 17 days before she died, but she was well cared for and monitored. Sunrise of Paramus is a hidden gem. The only problem is the cost of these places. I have to bring it up. Who can afford $[removed] a month? My mom would have had the funds for two years as she already exhausted most of her savings from 5 years in assisted living. This is untenable for most people, and it's a sad state of affairs we're in here in America.

My loved one is currently residing at Sunrise of Paramus and everything at this facility has been great for her! I like the size of this facility, it's not too big. I have never eaten here, but my loved one likes the food and loves the place. That's what matters to me!

We chose Sunrise of Paramus because of the size of the facility. It is small and that works for my mom. Very personalized care from the staff - there are only 42 rooms. The staff is amazing. I have gotten to know them all. Each time I leave, I thank them all for caring for my mom. They are a great group.

We absolutely love the Sunrise of Paramus community, it was a God send and we appreciate everyone's help who made this move possible. It is a beautiful facility, very very clean and no fowl smells anywhere in the community. All of the staff from top to bottom are so friendly and have taken great care of our father which has been a game changer. He is learning how to adjust. The meals and dining service is very good, he does not look like he is hurting for a meal. Every time we come to visit the meals smell wonderful. They send pictures to us and they have a wonderful app where we can keep up with everything they are doing and see pictures of our loved one doing different things. They have holiday parties which is nice. We would absolutely recommend this community to other families.

We chose Sunrise of Paramus because they were far superior than any other facility in the area. The care for my mother has been phenomenal, they brought her back to life after her terrible experience at another facility close by. I would recommend Sunrise to others without any hesitation.

The community was tried hard to make sure all the residents to participated in the activities. The staff were good at accommodating my loved one.

As long as your loved one was not a memory care needs resident, this would be a good community. The worse your loved one gets memory care wise, they may not be able to handle their symptoms. After a short amount of time, I had to move my loved one out of the community due to this.

The community is very nice, and the staff is very nice also. My loved one has been safe in this community but we like to see some social distancing activities during covid. I would definitely recommend this community to others

My relative came to Sunrise after rehab. The room was beautiful and we added personal touches. The hands on care staff were polite, friendly and professional. This could not be said about some of the senior staff. First, my relative was told they could get what they wanted to eat. Not once! Second , the senior care manager would intimate my relative like a child. Before Covid, Paramus had a gastro virus which kept everyone on lockdown. Depression set in. The will to live disappeared and no one addressed it. You need to visit. STAY ON IT!!